Commerce Talks with Alexander Graf

Lior Suchard, the world famous mentalist, sat down with us to talk about the business of mentalism. Whether it’s the impact of COVID, customer loyalty, or the various channels he explores, Lior offers a behind the scenes look at his brand and the brains behind the business of what he does. Listen to learn more as well as witness some mental tricks throughout the episode Table of contents The busin...

In this episode of Commerce Talks with Alexander Graf, I sit down with Richard Corbridge, CIO at Boots, to explore the future of digital ecommerce in the retail and pharmacy sectors. Richard shares insights into Boots' unique business model, which combines pharmacy services, convenience items, and a growing beauty segment. We delve into the challenges and opportunities of building a digital platfo...

In this episode of Commerce Talks with Alexander Graf, I sit down with Erich Comor, CEO of Knuspr, to explore the next level of food delivery. Knuspr is making waves in Munich and plans to expand across Germany. Erich shares how Knuspr differentiates itself from competitors like Picnic and Delivery Hero by offering a full-scale e-grocery service. We discuss the role of its parent company, Rohlik,...

Ocado Group is a UK-based grocery solutions and logistics business that licenses its technology to grocery retailers around the world. It started as grocery delivery business, which is still a strong pillar, but now powers a dozen ambitious grocery delivery projects worldwide. I discuss with Richard the future of grocery delivery, the challenges of most brick and mortar retailers and many more. Le...

One of the biggest growth bottlenecks in the e-commerce industry is availability of logistics services. On top of the availability topic comes the trackability topic, which is one of the challenges FarEye tries to solve with a very innovative platform approach. Where is my delivery might sound like a simple question, but is hard to solve with the outdated tracking approaches in the market. Learn w...

Lands’ End is a more than fascinating case, as this company was able to transform itself from a brick and mortar business towards a modern ecommerce company - something that I have never seen before. That leads to the question: How was that possible? Why is Lands’ End now looking again into brick and mortar options? Could others maybe learn from this case? European Managing Director Constanze Frei...

In episode 55 of Commerce Talks with Alexander Graf, I sit down with Miki Kuusi, the founder of Wolt, to explore the fascinating journey of re-inventing food delivery. Wolt, a Helsinki-based tech company, is making waves by offering a superior customer experience in a market often seen as winner-takes-all. Miki shares insights on how Wolt has expanded to 23 countries, including Germany, where it c...

Jon Reed has been building enterprise communities since 1995. These days, Jon is a roving blogger/analyst. He also advises vendors and startups on reaching today's informed enterprise buyer, now that the sales funnel is discredited. He is a diginomica co-founder, Enterprise Irregular, and purveyor of multi-media content. We try to identify successfull US Retail transformation cases. (very hard to...

Thomas Prommer is a global digital native technology leader with 20+ years of experience in planning, building and running best-in-class, highly scalable, omni-channel marketing and commercial platforms, in partnership with world-class product, user experience, data science and analytics teams. As a technology executive on the agency side, he has partnered with progressive clients and CXOs across...

On his website futurecommerce.fm Phillip writes: "We are a collective of eCommerce operators who have helped to build digital commerce channels for some of the world's most recognizable brands." After reading and listening to some of his content it became clear that he is a "must have" guest for commerce talks. His experience with Magento, his views as a developer and his operational insights in s...

In episode 51 of Commerce Talks with Alexander Graf, I sit down with Claret Uribe from Merama to explore the dynamic eCommerce landscape in Mexico. We delve into the dominance of Amazon and Mercado Libre, the challenges of digitalization across various sectors, and the surprising role of cash as the primary payment method, fueling a burgeoning FinTech scene. Claret shares her journey from co-found...

Host Alex Graf talked with Pavel Orlov from the Russian grocery giant Magnit (USD 20b revenue) about how 3-hour delivery is now considered slow. Orlov gets honest about building the e-commerce operations and provides his unique perspective on the Russian market for e-food. This talk includes questions like, how the ozon IPO changed the e-commerce dilemma, what fast delivery means in Russia, and ho...

In episode 49 of Commerce Talks with Alexander Graf, I welcome André to discuss the evolving role of analysts in the e-commerce landscape. We explore the rise of review platforms like TrustRadius, G2, and Gartner Peer Insights, questioning whether they might replace traditional analysts. André shares insights from his extensive experience with analysts like Forrester and IDC, highlighting their st...

“The center of gravity has changed from monolithic systems to flexible, cloud-based commerce.” Andy Hoar, the founder of Paradigm B2B and commerce expert, has a fascinating discussion with Alex Graf on the vast opportunities for B2B companies in digital commerce. From Amazon lessons learned to the two key-value points all B2B enterprises focus on when selecting a commerce ecosystem, take a deep di...

The podcast formerly known as Wimlex, has a new and exciting life as Commerce Talks. Let's kick things off with commerce veterans Andrej Maihorn and Alex Graf as they breakdown commerce tech, vendors, and the whole ecosystem on a weekly basis. In this episode, we cover: - The US Intershop journey - Andrejs view on the different software vendors - Is there an "EDV Leiter" persona in the US - the Se...

In episode 46 of "Commerce Talks with Alexander Graf," I sit down with Robert Meshew, CIO of Murdoch's Ranch & Home Supply, to explore how this unique retailer is navigating the digital transformation. Robert shares insights into Murdoch's journey from a brick-and-mortar staple in the Mountain West to embracing e-commerce, especially during the COVID era. We discuss the challenges and opportunitie...

Alexander Graf (Spryker Systems GmbH) sits down with VP of E-Commerce of DELL Technologies Harsh Acharya to talk about everything from his experience in switching from monoliths to microservices, managing large developer teams, and much, much more. This informative and honest talk will give you an inside look at how the powerhouse DELL Technologies approaches new ideas, tech, and the future of com...

In episode 44 of Commerce Talks with Alexander Graf, I sit down with Bay McLaughlin, a global venture capitalist and co-founder of Brink, to explore his entrepreneurial journey. Bay shares insights into how Brink supports game-changing entrepreneurs worldwide, focusing on hardware solutions to real-world problems. We delve into the accelerator programs Brink offers, discussing their global reach a...

B2B commerce expert, Brian Beck, returns to talk through actual case studies with Alex Graf. In this informative and educational conversation, you will learn what actually happens when a B2B commerce company makes the leap into the digital world, and what successful long-term transformation looks like right from the expert himself. Enjoy this chat and don't forget to subscribe wherever you listen...

In this episode of Commerce Talks with Alexander Graf, I sit down with B2B e-commerce expert Brian Beck to explore the key differences between the American and European markets. Brian shares insights from his 20+ years in the industry, discussing the impact of COVID-19 on e-commerce and the shift towards digital channels. We delve into the challenges faced by traditional brick-and-mortar retailers...

In this episode of Commerce Talks with Alexander Graf, I sit down with Philippe de Chanville, co-founder of ManoMano, to explore how technology has been a game-changer in the DIY marketplace. Philippe shares insights into ManoMano's impressive growth, reaching a GMV of 620 million euros in 2019, and their strategic expansion into the German market. We delve into the challenges of bringing a vast a...

Rose Bikes is one of the most desirable bike brands in Europe. Their USP is to sell the most affordable premium bikes possible, which generated a huge fan base. In the Podcast the Spryker COO Chris Rauch discusses with Sebastian about what digitization and UX means for the leading bike brand and how Spryker changed the role of IT at Rose Bikes.

In this episode of Commerce Talks with Alexander Graf, I sit down with Patrik Illerstig, who spearheads Volvo's global online business and the innovative Care by Volvo program. We explore how Volvo is leading the digitization of the auto industry by offering a Netflix-style subscription model for cars, diverging from traditional leasing. Patrik shares insights on how Volvo is adapting to changing...

Join me, Alexander Graf, in episode 38 of Commerce Talks as I delve into the digital transformation journey of Haglöfs, a leading outdoor performance brand. I'm joined by Moritz Kuhn, Haglöfs' Country Manager for Germany and Austria, who shares insights on the brand's expansion strategies, including leveraging marketplaces like Amazon and About You. Discover how Haglöfs plans to grow its direct-to...

Join me on this episode of Commerce Talks with Alexander Graf as I sit down with Ben Cornelisse, CEO of Kamera Express, to uncover the secrets behind mastering omnichannel retail. We explore how Kamera Express has become a leader in the photo and video equipment market across the Netherlands and Belgium, and why their unique approach is setting them apart from struggling competitors. Recorded in t...