Collision Course

In the latest episode of Collision Course, Jason Stahl interviews Drew Plischke, director of client insurance reconciliation at Gold Coast Auto Body in the Greater Chicago area, on how his shop operates in a manner much different than other collision repair facilities, refusing to play the insurers' game and instead fighting tooth and nail for the vehicle owner. In this episode, you'll learn: The...

Jason Stahl interviews Mike Anderson, president and owner of Collision Advice, on what his message is to collision repairers in 2026 and how they can thrive, not just survive, in challenging times. In this episode, you'll learn: How to ignite excellence in your OEM research, customer experience, marketing efforts, culture — and yourself Ways to capture more business How to boost customer pay How t...

Jason Stahl interviews Aaron Schulenburg, executive director of the Society of Collision Repair Specialists (SCRS), on five issues he is hearing from SCRS members in their respective marketplaces that are making running a collision repair business more challenging today, including: Escalating insurer cost pressure disrupting shop operations Consumers increasingly being asked to repair cost gaps ou...

Jason Stahl interviews Blair Womble, secretary and conference chair of the Women’s Industry Network (WIN), and Nicole Carpenter, conference vice chair, on WIN’s upcoming annual conference May 4-6, 2025 in Tucson, Ariz., themed, "Empowering Excellence: 20 Years of Driving Change & Building Leadership."

In this episode, Jason Stahl discusses the technician shortage with Conner Janning who, as a traveling welding instructor for I-CAR, is on the front lines of the tech shortage and, as such, has a rare, firsthand view of what it will take to rebuild the tech pipeline.  Janning is trying to change the narrative around collision repair, showing students that collision repair isn’t just "fixing cars"...