CLIA Cruise Podcast

Fresh off the pitch from their 4th year of the MSC Cup fundraising event raising money for Rubin's Retreat, Antonio Paradiso tells Andy what makes their partnership so special. He also shares the latest updates from MSC including the extension of their lower deposit campaign, their next ship launch World Asia as well as addressing some recent concerns around fuel recharges and other initiatives in...

Andy Harmer talks with recent Supplier Representative of the Year (Travel Globes 2026) award winner Lloyd Morris (Key Account Manager) about how it felt to win in a new category voted by fellow travel professionals. Lloyd also shares some updates about what’s coming soon at Riviera Travel and how he feels things have changed in the river cruise sector. With River cruising seeing such huge growth i...

Andy Harmer talks with Lifts To and recent Married At First Site star David Bailey (AKA Bailey) about his time on the show and also how he’s taken what he learnt on the show into his day to day life as well as improving business connections. Bailey also tells us about the many transfer services Lifts To offer and the importance of their partnership with CLIA.

Jane Middleton from The Authentic Travel Company talks about her journey from Aviation into the cruise industry. Hear how she discovered CLIA and how one webinar changed her life as she fell in love with expedition and Antarctica. Jane also shares her tips for other agents looking to sell Expedition cruises and also what she thought when she visited Svalbard during CLIA’s expedition showcase in 20...

Kelly Jackson, Managing Director at The Travel Corporation (TTC) Tour Brands EMEA tells Andy about her journey into travel and also shares a hugely exciting news about their newly announced river cruise product.

Andy Harmer talks to Wade Korzon, Director of Cruise Managers at AmaWaterways about his role and the fascinating river cruise destination of Columbia plus the unique experiences guests can look forward to on board and also ashore.

Crystal Cruises, VP President, Trade Sales UK & EMEA Luke Smith sat down with CLIA’s Andy Harmer to talk about joining Crystal Cruises , his goals for making them the most trade friendly and easy to do business with ultra-luxury cruise line. Updates coming to their travel agent portals and how to get in touch with him and his team.

Seabourn VP, UK, Europe & EMEA Lynn Narraway sat down with CLIA’s Andy Harmer to share her decades of experiences in the cruise industry. She also highlights the role of people driven individuals who work in cruise industry and why it remains as important as event even in the era of Ai. Hear how Lynn feels the industry, demographic and her role has changed. Lynn also tells about what’s attracting...

Andrew Turner from AE Expeditions shares his journey into his current role which initially started onshore in travel before moving into cruise. He also shares how the crossover from other types of holidays can be a great way to find customers who would love the expedition experience. Andrew also tells us more about achieving B-Corp accreditation AE Expeditions and what the guest experience looks l...

Louise Craddock Oceania Cruises (Director of Sales UK & Ireland) shares her journey into her current role as well as an overview of the Oceania brand. Having been with Oceania Cruises for over 14 years her passion remains as she tells us more about what sets Oceania apart and how they have elevated what they offer their guests onboard and ashore. For those lucky to be joining us at CLIA conference...

Andy talks to Paul Melinis (APT Luxury River Cruises & Tours UK and Europe Managing Director. Paul shares the importance of developing new products and their ability to tune into what their guests are looking for. He also shares the exciting current transformation of their entertainment programme to provide more memorable moments and enhance the immersive experience. Paul also shares more details...

Episode 130 - Andy Harmer talks to Jos Dewing from explorearth.com by CLIA

Andy Harmers talks with Quark Expeditions National Strategic Key Account (Manager UK & Ireland) Sarah Schlederer as she shares exciting details about their new tagline as well as some great insights for agents looking to increase their expedition training and sales. Andy also shares some of his experiences from when he sailed with Quark Expedtions last year.

Andy Harmer speaks to Celebrity Cruises, Giles Hawke (VP & MD UK, Ireland & EMEA) as he teases what’s coming for their latest edge class ship Excel, the importance of business partners and their “Destination Unknown” incentive launched in conjunction with Virgin Atlantic & Royal Caribbean. Giles shares what his 18 months have been like since he joined Celebrity Cruises.

As part of CLIA UK & Ireland’s cruise week interviews with leading cruise line executive’s Andy Harmer sat down Katie Harber AE Expeditions, Senior Business Development Manager for the UK to find out her favourite cruise destination.

Andy Harmer speaks to Peter Shanks Managing Director UK for Silversea. Peter shares his journey in the cruise industry that took him to being at Silversea. He also shares his belief of the transformation of how cruise is now seen as a mainstream holiday option, the way people’s interest in cruising has changed and how people talk about cruise. Hear more about what’s happening at Silversea includin...

Andy Harmer talks to industry veteran Bernie Carter about expedition cruising and the real buzz it’s experiencing as well as sharing what took him to his role at Atlas Voyages. Bernie shares a huge excitement at being involved in creating a unique experience for guests and how the importance of being able to educate travel partners via events from CLIA as well as a plethora of resources and contac...

Andy (CLIA UK MD) and Tom Mahoney (Cunard Director, UK Sales) sit down in the Queens Room aboard the newly launched Queen Anne to talk new spaces, wellness, shows, dining options and the importance of Cunard’s relationship with the travel trade. Tom talks about how the Queen Anne launching has attracted lots of loyal Cunard Royalists as well as many New to Cruise passengers. Also hear what the pla...

CLIA MD for UK & Ireland Andy Harmer sat down with Rob Scott Vice President for Sales and Marketing & Brand for P&O Cruises to discuss how as a brand they have evolved and putting the holiday maker at the center of their strategy. Rob also shares exciting details about existing and upcoming partnerships including Gary Barlow, Wallace, and Gromit. 2024 and beyond looks to be a hugely exciting time...

Andy Harmer talks with Eithne Williamson (Vice President of Princess Cruises UK and Europe). Eithne tells as all about her journey into her current role at Princess Cruises whom she joined in 2022 as well as what makes Princess Cruises special. As an exciting 2024 builds up speed Eithne has lots to share about "Princess Medallion" as well as what’s instore for guests on "Sun Princess" when she set...

CLIA favourite Janet Parton joins Andy Harmer to talk about her new role of VP Business Development UK, Europe & Australiaat Celestyal Cruise as she makes her switch from River Cruise back to the Ocean Cruises sector. After recent announcments from Celestyal Cruises in terms of fleet updates and also new exciting destinations as well as switching to an all year round cruising company.

Andy Harmer caught up with Shane Riley (vice-president of international sales and marketing) for Virgin Voyages in Portugal to talk about the importance of the UK, Virgin Voyages returning with a ship to the UK, expanding across Europe, Australia and beyond with unique itineraries. Importance of the trade as well as his feelings of having what he describes as “pinch myself moments” from when he fi...

Learn more about the range of CLIA Member Cruise Lines available to UK & Ireland customers as Adele Foster talks with Andy Harmer.

Andy Harmer caught up with Luke Smith (Director, International Sales) for Carnival Cruise Line during recent travel agent event. Luke shares his views on the importance of attending agents events as well as exciting updates to the current fleet. Plus, find out more about the first Seacoaster (BOLT) which is set to launch passengers into new speeds never experienced at sea.

In this episode Andy Harmer talks with Royal Caribbean’s Head of Sales UK, Torey Kings-Hodkin as she shares some great insight into her role, what separates the different classes of ships across the Royal Caribbean fleet and shares some experiences from her recent Fjords cruise. Looking ahead to 2024 with two ships set to welcome passengers in 2024 there’s lots to find out and Tori reveals what th...