CitySafe Podcast

CITYSAFE PODCAST

The CitySafe Podcast explores how retailers, loss prevention teams, and the people responsible for safety navigate theft, incidents, and risk in environments where what you know, and what you do about it, can carry real legal weight. Co-hosted by Jim Cords, retired from the federal side, whose career spanned the FBI, DHS, and OIG, and Don Carr, who has owned and operated private security guard companies and architected security systems, the CitySafe Podcast focuses on the space between detection and response, where so much of retail security actually plays out. The CitySafe Podcast reflects th...

Author

CitySafe Podcast

Category

True Crime

Podcast website

citysafepodcast.com

Latest episode

Jul 10, 2026

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Episodes

Ep. 28: The Camera Cuts Both Ways · Footage, Retention, and Spoliation 10.07.2026

Your security footage is your best witness — until it becomes the other side's. In "The Camera Cuts Both Ways," Don Carr and Jim Cords break down the two opposite dangers hiding in the same camera. Delete footage after a duty to preserve has attached, and routine auto-overwrite becomes spoliation — potentially an adverse inference where the jury is told to assume the missing evidenc...

Ep. 27: Foreseeable Harm · Negligent Security and the Duty to Invitees 03.07.2026

The person at the center of this episode never stole anything. They were a customer — attacked in the parking lot on the way back to their car. In "Foreseeable Harm," Don Carr and Jim Cords widen the season from the suspect to the invitee, breaking down negligent security: the duty a business owes to protect the people it invites in from foreseeable third-party crime. Why customers earn...

Ep. 26: The Hands-On Line · Shopkeeper's Privilege and False Imprisonment 26.06.2026

A forty-dollar stop. A hand on an arm. A back room, a closed door, twenty minutes waiting on a manager and a six-figure false imprisonment claim. In the season's most operationally fixable episode, Jim Cords and Don Carr break down shopkeeper's privilege and the three walls that contain it: reasonable belief, reasonable time, reasonable manner. Step outside any one and the privilege vani...

Ep. 25: Detection's Dilemma, Part 2 · Building the Response Doctrine 19.06.2026

Last week, Store B's AI caught the theft, logged it, and nobody moved — leaving the store that saw the crime more exposed than the one that stayed blind. In Part 2 of Detection's Dilemma, Don Carr and Jim Cords resolve the paradox by rebuilding Store B without changing a single piece of hardware. The fix isn't less detection — it's the half of the system the vendor doesn't...

Ep. 24: Detection's Dilemma, Part 1 · Does Better Technology Raise Your Liability? 12.06.2026

Two stores, the same theft, the same week. One has no camera and never knew. The other's AI detected it, flagged it, timestamped it — and nobody moved. If those incidents reach a jury, the store that saw it gets treated worse. In Part 1 of Detection's Dilemma, Don Carr and Jim Cords expose the paradox at the heart of AI-era loss prevention: detection systems are knowledge-manufacturing m...

Ep. 23: The Second You Know" · Foreseeability and the Birth of Legal Duty 05.06.2026

A store's parking lot gets hit once. Then again. Then a third time. When the fourth victim's attorney shows up, he doesn't ask "did you cause this?" — he asks "did you know?" In the Season 3 premiere, Don Carr and Jim Cords break down foreseeability: not a gut feeling, but a legal doctrine built from pattern and notice that turns what you know into what you legal...

Ep. 22: Paper That Holds: The Documentation Gap 29.05.2026

A retail case is only as good as the paper underneath it. Don and Jim walk the documentation chain end to end. Jim draws on twenty-eight years of federal investigations to lay out what kills cases at the prosecution end.  Don speaks from years owning and operating guard firms about where the same failure modes get introduced at the front of the chain. The witness who was never properly interviewed...

Ep. 21: The Architecture of Asset Protection with Khris Hamlin, RILA 22.05.2026

There is a structure underneath every loss prevention program. Most leaders inherit it. Few examine it. Khris Hamlin spends his career looking at that structure across the largest retailers in the country at the same time. As Vice President of Asset Protection and Retail Technology at the Retail Industry Leaders Association, he sits in one of the only seats in the industry with that view. Recorded...

Ep. 20, Part 2 — 1 in 48: Why Hasn't the Needle Moved? The SAFR Conversation 15.05.2026

Chris Ochs answered the question through a different lens. The retail theft arrest rate is roughly 1 in 48. In Part 1, Jason Davies of Sekura Global described a downstream chain that no longer holds — cases built, cases handed off, cases that go nowhere. This week, SAFR's Chris Ochs reframes the conversation one layer earlier. The most consequential intervention may not be downstream at all....

Ep. 19 Part 1: 1 in 48 — Why Hasn't the Needle Moved? The Sekura Global Conversation 08.05.2026

From the floor of RILA RAP 2026 in Phoenix. 15 years of better cameras. 15 years of better analytics. 15 years of faster alerts. And the retail theft arrest rate is still roughly 1 in 48. DJ Carr took that question to the people building the technology. In Part 1, he sits down with Jason Davies of Sekura Global, whose answer points past hardware tagging at the same structural problem detection alo...

EP. 17: The Door Is Open: How the Retailer and Law Enforcement Relationship Actually Changed 02.05.2025

This week on the CitySafe Podcast, Don Carr sits down with co-host Jim Cords, retired FBI and DHS Investigator, for an unflinching conversation about how the retailer and law enforcement relationship has changed in the last five years. From the eighteen-month case that got away, to the fourteen-incident pattern file that closed in under a year, Jim walks through what actually broke the old loop, w...

Ep. 16 Interview with Matt Kelly of LiveView Technologies 30.09.2022

Headquartered in Utah since 2005, LiveView Technologies has provided on demand, rapidly deployed surveillance to the largest companies in the world. Today, LVT is used by DOTs, oil, gas, law enforcement, retail, construction, housing and other industries. Whether you need surveillance in a parking lot, on a lonely roadway, at a busy intersection, or at a concert or sporting event—LVT has a solutio...

Ep. 15 The New DICE Corporation 26.08.2022

New technologies and solutions aimed at security, safety and loss prevention.  Listen in as we learn how The New DICE Corporation is helping the industry obtain better insights and outcomes. 

Ep. 14 The Recap 19.08.2022

Chris and Don recap previous episodes and talk about future episodes. 

Ep. 13 RILA (Retail Industry Leaders Association) 12.08.2022

 A must listen as we interview special guests Lisa LaBruno and Michael Hanson of RILA as they provide insightful and informative input on solutions for combatting ORC and violence in the retail space. 

Ep. 12 How is GPS Tracking Impacting Organized Retail Crime? 05.08.2022

Guest interview with CEO Ryan Harris of Ensurity. Join us as we understand how GPS tracking is helping law enforcement obtain excellent results and providing retailers with exceptional ROI. 

Ep. 11 SecureSystem (Supply Chain & Cargo Theft Security) 29.07.2022

Join us as we discuss solutions aimed at supply chain insights and cargo theft security with Heinz Klein (Chief Commercial Officer) at SecureSystem.

Ep. 10 Top Retail Security and Loss Prevention Trends, Best Practices and Use Cases 22.07.2022

A must listen as we explore next level security  and loss prevention technology-driven solutions top brands are deploying to better help humans fight crime and obtain better outcomes.  Special guest interview with Tyson Johns, SVP,  Security Operations and Dwayne Healy, VP of Security and BI Solutions at Interface Systems. 

Ep. 9 Retail Return Fraud Increasing at Unprecedented Levels 15.07.2022

Chris and Don discuss the impact of return fraud and potential changes coming to the industry. 

Ep. 8 How Secure is the Cloud? 08.07.2022

Listen in as we interview Jason Jaeger (CEO) of Tenacity and explore cloud security and the best way to ensure your data is protected. 

Ep. 7 Guest Interview with Hiren Mowji of Veesion 01.07.2022

Join us as we learn about how a new robust machine learning platform is successfully combating Organized Retail Crime and shoplifting. 

Ep. 6 Why is Retail Theft Related Violence on the Rise? 24.06.2022

Chris and Don take a deep dive into some of the whats and whys as it pertains to the increase in retail crime violence. 

Ep. 5 New Nationwide Legislation Aimed at Reducing Organized Retail Crime 17.06.2022

We take a deep dive into new laws and the potential impact on Organized Retail Crime.

Ep. 4 A Real-Time Communication Platform Used to Fight ORC 10.06.2022

Join us as we interview Jason Bier the Founder & CEO of Treuth as we discuss a cutting-edge solution that is having a significant impact on bringing ORC rings to justice.

Ep. 3 Smash & Grab Solutions with Guest Interview with Jeff Franson of Future Vu Brands 03.06.2022

Retail smash and grabs a very effective solution by Future Vu Brands. Join as we hear from the CEO Jeff Franson!

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