Citizen Development Live

Vatsala Sadasivan, a global operations excellence leader in pharmaceutical R&D, discusses the evolution of workflow automation, the importance of people in process improvement, and how technology is transforming operational excellence across industries.

In this episode of Citizen Development Live, host Neil Miller sits down with Jeff Do, Director of Citizen Development at Wellington Management, to explore how organizations can transform non-technical employees into powerful citizen developers. Jeff shares insights on overcoming initial skepticism, leveraging AI tools, managing application governance, and creating a culture of innovation that enab...

In this episode of Citizen Development Live, host Neil Miller sits down with Sylvester Bos, a key consultant for technology companies. Sylvester shares insights from his extensive career in IT and finance, discussing the rise of low code and citizen development. They delve into the evolution of these technologies, best practices for implementation, and the importance of light touch governance. As...

Vaibhav Chhatani is a technical architect and community lead for a citizen development program. Vaibhav shares insights into his journey from SharePoint to low-code/no-code solutions, focusing on how tools like PowerApps and Power Automate empower non-IT staff to create and automate workflows. They discuss the transformative impact on roles, such as reducing manual tasks for an inventory manager....

Jon Price is the Global Citizen Development Lead at Jacobs. He explores the transformative power of citizen development in engineering and beyond. John shares his journey from civil engineer to digital delivery lead, his insights on scaling citizen development programs, and the importance of building a strong community within a global organization. Discover how Jacobs is streamlining processes, re...

George Forbes knows how to scale things. As the CIO and CDO of Operations for a large federal agency, he can't afford to deal in small numbers. George shares his fascinating journey into the world of low-code and no-code platforms, and how he has been able to drive remarkable success within his organization. George discusses how he initially got interested in these technologies, and how he was abl...

Craig Brown leads the IT teams at a large tire manufacturer. When he started his position, he learned the team was using a low-code platform. After investigating, Craig decided to continue to invest in the platform and start to unleash citizen development across the organization.

Track along with Jeff Troksa as he describes his journey going from a Tier 1 Customer Service agent to managing Motorola Solutions' citizen development platform.

Debbie Yarosh has seen every side of development. She's passionate about putting the power of technology into the hands of the people who need it in their internal operations. Hear how Debbie navigates the challenges of leading a citizen development program and the unique challenges that fintech companies face. Learn more about citizen development here: https://kissflow.com/citizen-development

For 40+ years, most business users have been stuck using Excel to manage and organize their work. Citizen development is a chance to both give process owners better tools AND bring in a governance layer that never existed. Looking for statistics around citizen development? Check out this 2024 trends report from Kissflow: https://kissflow.com/citizen-development/citizen-development-trends-report/

Chris Cano stands in the middle of two worlds: business and IT. He understands what's essential about business processes, and also knows how to build exactly what teams need to meet their needs. Check out how Chris builds solutions, and didn't even need to get a complex certification to build on Kissflow. Looking for statistics around citizen development? Check out this 2024 trends report from Kis...

If your citizen development program is going to take off, you've got to have the right platform. The problem is that there are nearly 400 platforms to choose from. Abhishek Anant Garg is an analyst who has reviewed dozens of these platforms. He shares his knowledge about how the platforms differ and how to choose the best one for you. Looking for statistics around citizen development? Check out th...

Jessica D'Oliviera has had a wild ride with making apps. She stared off by making her own tool to study for exams. Then, she found herself making MVPs for friends and clients and eventually working for Forrester. Now, she's passionate about educating business users about the potentials of citizen development and the life-transforming possibilities.

Kody Johnston is an unapologetic innovator. He sees new opportunities everywhere he looks. The home health and hospice industry was right in his sights as he started using low-code tools as a registered nurse. Kody is passionate about giving people closest to the problem the tools they need to solve it. Listen to him share some amazing stories of how citizen development is transforming healthcare.

Rafsan Huseynov is a project manager, and a heavy Power Platform user. He tells us why project managers like to build their own things despite the fact that there are market solutions out there. Rafsan recommends that CDs start with simple applications. Don't try to learn the whole platform and build complex things.

You know that feeling when you make a real solution? Whether it's a lovely spreadsheet or a full-blown application, there is a definite high that a non-developer gets when they make their own solution. Al Chen from Coda talks about his days making spreadsheets, when it's time to move beyond them, and what it takes to be a citizen developer.

What does the finance or HR team do when it needs a workflow, but IT doesn't have time to build it? Self-service application building. Chrissa Manoli has worked in large, established organizations with lots of red tape, and also with fast-growing businesses where speed is the name of the game. She breaks down the need for these leaders to handle their own requests.

May Amorelli has worked with Shell's DIY unit in Brazil and Argentina. She helps get people set up to create their own software. May tells the story of how she got 200 people to participate in a hackathon where they ended with three production ready solutions. She also explains Shell's three safe zones for citizen development.

Liz Stultz has always been curious. When she stepped into a brand new role at a firm, she wasn't afraid to poke around and learn how to make things better. Soon, she managed the company's workflow tool and became the go-to person when things needed built or fixed.

Rachael Jay is the AVP of Marketing for Landmark Properties. About 10 years ago she tried to solve the problem of getting designs approved without using spreadsheets and email. Today, she's considered an app making wizard. Track her journey with citizen development.

Bill Shube works as a Sr. Manager of Technology & Supply Chain Analytics for The LEGO Group. He's a pioneering citizen developer in the area of data analytics. He shares how citizen development has grown in his company, what they do for governance, and how to spot the next citizen developer candidate.

Laura talks about the proliferation of low-code tools and platforms in places you might not expect them, like the marketing team. She also talked about the frighteningly large skill gap coming by 2026.

In an organization with more than 29,000 people, what happens when 1,000 of them are making their own solutions? Michael McCullough has built one of the most impressive citizen development programs in the world at Amtrak.

Jarred Andrews works with startups and nonprofits. He helps them find or build the technology they need to keep at their mission. Jarred "fell into" citizen development as he was trying to help organizations build custom applications on a single platform.

Manju Shanmugam is a Fiscal Systems Manager at a large non-profit. His organization was in the middle of an ERP transition, but the new cloud-based ERP couldn't do everything they needed. Their IT team was lean and not focused on app development. So Manju started developing his own applications with very minimal coding experience.