Cisco Podcast Network

Matt Collins and Amanda Dalzell from Insight join Scott Schell to discuss the importance of their CX practice, and how their company is changing to focus on customer outcomes and results.

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 51, we conclude...

As companies geared up for Black Friday, The Internet Report team shared some best practices for delivering great customer experiences and minimizing downtime during one of the retail industry’s biggest days of the year. Mike Hicks, Principal Solutions Analyst at ThousandEyes, covered some helpful case studies of Black Fridays that experienced some hiccups and what you can do to guard against simi...

Backend-related incidents have been a recurring theme in outages across 2023, caused by everything from data center issues and hardware mishaps to failures at common (shared) services. Recently, we saw two examples of these backend issues when data center power problems led to outages at both Cloudflare and Workday. Tune in to hear more about what happened at Cloudflare and Workday, as well as our...

In this episode, host Brandon Copeland is joined by ThousandEyes Technical Solutions Architect Scott Eddy and Meraki Technical Solutions Architect Alek Zurawek. They deep dive into the new ThousandEyes and Meraki MX integration, the benefits for partners and their customers and how to leverage industry use cases. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter...

AB sits down with Cisco’s EVP and Chief Customer and Partner Officer, Jeff Sharritts, for a great talk on the evolving dynamics between sales and the partner ecosystem. Jeff also dives into other topics such as what it means to be an effective leader, the importance of diversity to fostering company culture and driving better business outcomes, Cisco’s use of AI to improve customer experiences, an...

Join our host, Shaun Roberts, in an insightful conversation with Poonam Garg, Cisco TAC Technical Leader, and Rob Gresham, Cisco Principal Technical Marketing Engineer, on cybersecurity threat detection and Cisco’s zero trust policy. Learn about Cisco XDR and how it can empower an organization’s security operations (SecOps) team to confidently respond to the most sophisticated threats with better...

In this episode, Ricardo Galvan tells us about the time a customer reported random UCS crashing for many months. He had to go on site and start hacking the server in order to debug it.

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 50, we continue...

On this episode from Cisco Partner Summit, Scott Schell talks with Cisco's CX Regional Leaders. Jacqueline Guichelaar, Harry Caldwell, and Adele Trombetta talk about the importance of Partners in each region, especially during Cisco's software and services transformation.

In this special edition of the ThousandEyes Partner Connection Podcast, host Brandon Copeland invites Craig Vario (Head of Global Channel Sales) and Rebecca Javens (Director of America Channel Sales) to discuss what happened at Cisco Partner Summit 2023. From their personal highlights to their plans to address frequent questions they heard from partners, this episode is packed with advice and next...

Episode 14: Let's talk SaaS Support by Cisco

Get to know Gisela Franco and her professional journey. She’s been working at Cisco Portugal for 16 years! From dancing to impostor syndrome, to the funniest moments in and out of Cisco to the most tense ones, we uncover it all.

Scott Schell talks with two industry experts within CX Partner Marketing and Communications. Scott is joined by Amy Blanchard and Kim Todd to talk about the difference between Marketing and Communications, and how these teams provide resources to Partners.

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 49, we continue...

In this month's episode, join us for a brief yet enlightening episode as Cisco's Kevin Adamson sits down with Mike Horsley, Chief Executive Officer; Steve Holmes, VP of Sales; and Jon English, Product Manager. VQ is renowned for its game-changing solutions in video conferencing, and Mike's entrepreneurial journey is an inspiration to many. We'll delve into how VQ started small and grew into a glob...

#12 will be our very own Cisco Portugal Podcast, hosted by our colleagues Rodrigo Teixeira and Kendal Quinn! This podcast aims to bring our increasingly growing, unique, and diverse community closer together in a fun and informative way, through interviewing and learning more about our employees…and you could be one of those interviews in an upcoming episode!

In this episode, host Brandon Copeland (Head of Global Channel Marketing) is joined by Craig Vario (Head of Global Channel Sales) and Shane Paola (Director of Managed Services GTM), where they discuss what the new ThousandEyes and Meraki Integration means for partners, how to start the conversation within your organization on implementing ThousandEyes and how our Channel Team can support you in bu...

We interview Distringuished Engineer Ramses Smeyers from CX Datacenter who tells us two stories. In one, dozens of RMAs are done for a UCS server and each one makes the problem a little worse. In the other, Ramses prevents ACI to be released on time because it doesn't work in his lab. We also get his feelings about the Cloudization of this world.

Scott Schell is joined by CX Marketing and Communications Director Amy Blanchard to provide a preview of Partner Summit 2023. Learn about the theme- Greater Together - and CX's presence at this partner event. You can participate in person or view virtually. Check-out CX Partner SuccessHub for more information. (https://www.cisco.com/c/m/en_us/successhub.html)

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 48, we continue...

Join AB as he chats with two incredibly influential cybersecurity minds in the industry, Dr. Magda Chelly and David Bombal. This fun, spirited, and engaging conversation explores the life journeys of each guest and covers a wide range of cybersecurity topics including AI, the importance of diversity within cybersecurity, how to better prepare for a cybersecurity career, effective use of social med...

Scott Schell and John Sullivan discuss the financial programs offered by Cisco Capital and the benefits to the customer. Working with Cisco Capital and Partners, customers can customize the best financial solutions for their individual situation.

The Cisco Tech Insiders turned 2! Thank you for joining us on this journey and tuning in to the different episodes. This episode is unique for the topic and the guest speakers. Our seasoned host, Shaun Roberts, is joined by Tony Hopson (Director, Strategic Partner Business Development, Cisco) and Subodh Kaushik (Senior Director - GTM Sales, Software and Support Services, NTT DATA) to talk about en...

This episode features Rhonda Henley, Cisco’s Vice President for the America’s Partner Organization. She leads partners across the U.S., Canada and Latin America representing the America’s primary route to market and accounting for over 90% of Cisco’s approximate $50B annual revenue. Rhonda holds a Master of Science in Organizational Development from the American University and a Bachelor of Scienc...