Cirrius Talk

Multi-tenancy in agentic AI is not the same thing as multi-user—and getting it wrong can create serious security, compliance, and data boundary risks. In this episode, Greg Banks and Gavin Franklin break down what actually changes when an AI agent serves multiple users vs multiple tenants. What you’ll learn How to distinguish individual , multi-user , and multi-tenant agent architectures (and why...

Military transition is more than finding a job—it’s rebuilding purpose. Retired Navy SEAL commander Jon Macaskill shares what he didn’t see coming after leaving the teams, and the practical tools that helped him move forward. What you’ll learn: How to start early and “backward plan” your transition (even if you feel too busy) Transition resources Jon recommends: The Honor Foundation, Commit Founda...

A Salesforce MVP isn’t about building less — it’s about building smart. In this episode of Salesforce at Scale , we break down how a Minimum Viable Product drives adoption, reduces risk, and protects long-term ROI. Too many Salesforce implementations fail because teams try to automate everything on day one. The MVP approach flips that script. What you’ll learn The 4 criteria of a true MVP : Viable...

Agentic AI security is now the difference between “we shipped” and “we leaked.” In this episode, we break down the real security risks AI agents introduce—and the practical ways to mitigate them. What you’ll learn: How prompt injection happens (and why LLMs struggle to separate trusted vs. untrusted instructions) How data exfiltration can occur even without a malicious prompt (often from system/de...

Karri Webster shares how she navigated military life, family stability, and career re-entry—then built momentum in the Salesforce ecosystem through community, volunteering, and consistent habits. What you’ll learn How to start building credibility in Salesforce through volunteering and community involvement Practical ways to use LinkedIn to grow relationships while you’re still learning How routin...

User adoption is the difference between Salesforce being live… and Salesforce delivering value. In this episode of Salesforce at Scale , we break down what real user adoption looks like — and why you can’t mandate it. What you’ll learn: Why user adoption is cultural, not just technical How leadership behavior directly impacts platform success Practical strategies to increase adoption before and af...

AI conversations can feel like alphabet soup—but building a custom AI agent doesn’t have to. In this episode, we break down custom AI agent architecture end-to-end so you can make the right build decisions with confidence. What you’ll learn The key layers of a custom AI agent: UI/interaction → hosting/orchestration → tools & memory → LLMs → monitoring The six core tech-stack decisions most tea...

Merivis went from a side-project in Central Texas to a nationwide engine for military tech careers—and Kate Stoker explains exactly how they scaled without losing the “high-touch” support that makes Veteran transition programs actually work. What you’ll learn How Merivis built a structured cohort model (coaches, squads, accountability) that helps people finish—and get hired The 10-year milestones...

Salesforce UI decisions quietly determine whether users adopt your platform—or work around it. In this episode, we unpack why UI is a strategic lever, not a cosmetic choice. What you’ll learn The real difference between Salesforce UI and UX—and why it matters How poor UI design creates technical debt and data quality issues Practical ways to simplify pages, flows, and navigation without breaking t...

Agentic AI frameworks are multiplying fast—but most teams only need a clear “when to use what” map to start building. In this episode, we break down the top agentic AI frameworks and how to pick the right one without getting stuck in analysis paralysis. What you’ll learn How LangChain , Pydantic AI , and Anthropic’s Agent SDK differ in structure, community support, and best-fit use cases Simple ru...

From stay-at-home mom to 11x-certified Salesforce consultant—Joanah Gacuya breaks down how military spouse careers can thrive in tech (even if you’re starting from zero). What you’ll learn How Joanah found Salesforce through a Facebook post—and turned curiosity into a real career plan Why volunteering (even small tasks) can give you the “real experience” that unlocks interviews The mindset shift t...

Technical debt in Salesforce rarely feels urgent—until it is. In the first episode of the Salesforce at Scale series, host Greg Banks is joined by Allie Nelson and Al Huerta (Cirrius Solutions) to break down what technical debt looks like in real orgs, why it piles up, and how it quietly slows performance, blocks new features, and inflates the cost of future change. They share practical examples a...

  AI agents are powerful—but without the right “tooling layer,” they can be risky, inconsistent, and hard to scale. In this episode, Tim Harting and Gavin Franklin break down what an MCP server is (think: a secure, deterministic API layer for agents), why it exists even when you already have APIs, and how it improves reusability across multiple agents. They also walk through three practical adopti...

What if one conversation could turn your military experience into a career-changing opportunity? In this episode, Navy veteran and ACP staff member Andrea Bryant breaks down how American Corporate Partners connects veterans and military spouses with high-level mentors for a full year—at no cost—to help them land meaningful, better-paying roles after service. We unpack eligibility, what actually ha...

AI agents don’t fail because they’re “not smart enough”—they fail because they’re missing the right context . In this episode of Cirrius Talk, Greg Banks sits down with Tim and Gavin to break down context engineering : the practical evolution beyond prompt engineering that’s shaping modern agent performance. You’ll learn the five core context sources agents draw from (prompts, system instructions,...

When a Nebraska math teacher meets a Marine on leave at a small-town charity dinner, her life takes a sharp turn into deployments, cross-country moves, and the invisible load of being a military spouse. In this episode, Marine spouse and Salesforce consultant Emily Skelton shares how she went from “passenger” in her own life to building a remote tech career through Family Readiness, Merivis, and H...

As AI headlines accelerated through 2025, costing remains one of the hardest areas for leaders to “get grounded” on. In this episode, Greg Banks sits down with Tim and Nancy for a true apples-to-apples comparison: building a customer-facing AI agent using Salesforce Agentforce + Data Cloud versus building a custom AI agent from modular components. Using a realistic vignette— Terrapin Pet Care , a...

What happens when a 25 year Navy Mustang veteran is handed the keys to relaunch Salesforce Military? In this episode, new program director Tom House breaks down how Salesforce Military is being rebuilt around three pillars—future-ready skills, mentoring, and networking—so veterans and military spouses aren’t left staring at a blinking cursor wondering where to start. He walks through the evolution...

 What if your AI agents were architected as intentionally as your Salesforce org? In this episode of Cirrius Talk , Greg Banks sits down with Tim and Gavin to break down a practical mental model for AI agent architecture—agents as decision-makers, MCP servers as shared capabilities, and skills as reusable workflows. They unpack when a use case calls for a new skill, a new MCP, or a brand-new agent...

What do you do after leading soldiers through a nine-day firefight in Afghanistan and watching your story become a combat documentary? In this episode, former Army infantry officer and West Point instructor Jason Pomeroy shares how the mission didn’t end when the bullets stopped—especially as he processed trauma, sought help, and redefined purpose back home. We dig into his role in The Hornet’s Ne...

What happens when an Air Force drill instructor trades the flight line for Flow Builder? In this episode, Greg sits down with 14-year Air Force veteran Nick Stump to unpack his journey from power production tech and military training instructor to Salesforce consultant at Cirrius Solutions. Nick shares how deployments, family priorities, and a Hiring Our Heroes fellowship guided his transition, an...

 What does it take to go from pulling espresso shots at Starbucks to architecting complex Salesforce solutions for enterprise clients? In this episode, Greg sits down with Cirrius Solutions Solution Architect Will Saleh to unpack his unconventional path from barista to Microsoft cybersecurity, then Salesforce admin, consultant, and finally architect. They dig into how mindset, mentorship, Trailhea...

What happens when a U.S. Air Force officer swaps flight lines for Flow Builder? In this episode of Cirrius Talk: The Military Minute, host Greg Banks sits down with Justin Dunn — Air Force veteran, nine-time Salesforce-certified pro, and Engagement Manager at Cirrius Solutions. Justin shares how military departure unexpectedly opened the door to a thriving tech career through Salesforce Military a...

In this episode, Greg Banks and Tim Harting welcome Gavin Franklin to explore how AI is transforming the world of Salesforce development. From the rise of agentic coding to Salesforce’s new AgentForce Vibes tool, the trio unpacks how generative AI is shifting the balance between declarative and custom development. They dive into what this means for developers, admins, and consultants alike—reveali...

In this episode of Cirrius Talk, host Greg Banks is joined by Allie Nelson and Tim Harting. Fresh from Dreamforce 2025, the team unpacks Salesforce’s AI-first roadmap and what it means for partners and customers. Highlights include how MuleSoft Agent Fabric can orchestrate enterprise AI agents (and MCP tools) with granular security and hierarchy; why Slack Channel Agents meet users where they work...