CIO Talk Network Podcast

When faced with uncertainty, most organizations make moves to mitigate risk and prepare for managing the potential consequences of dealing with the unknown. What can leaders do to harness the confusion to create opportunities for market differentiation and unleash innovative solutions that appeal to customers, partners and other ecosystem players? Guest: Vince Kellen, Chief Information Officer, Un...

Best strategies gather dust or don't meet their full potential due to people-related challenges. Getting rid of problem employees does not solve the underlying issues. We need to identify such employees, communicate with them, manage their resistance to change and turn them around. How do you lay the groundwork to minimize people issues from surfacing, quickly and efficiently fix them if they do,...

Organizations are uncovering the invisible, improving ability to understand the elusive, and enhancing the speed and sophistication of decision making using Data Analytics. The capabilities required to capitalize on the opportunities, however, take longer to develop thus undermining investments in Data Analytics. How can organizations balance their investments in analytics and organizational capab...

As part of Digital Transformation, enterprises are rethinking their infrastructure, applications and other software based systems and service platforms to enable innovation, business agility, performance improvement, resilience, and secure operations. Automation, while considered as a key driver for DevOps, if leveraged in a holistic manner, can be the shortest path to driving related change with...

Artificial Intelligence and related analytics capabilities offer the promise of better, more accurate decision making. As humans, we are still not ready to sit in a driverless, speeding car. Have we come to trust the machines to a point where we are willing to let Artificial Intelligence drive big decisions in business? Guest: Pedro Domingos, Professor of Computer Science, University of Washington...

Traditional, centralized IT operating model is not adaptable or agile enough to support staying competitive in this continuously evolving digital marketplace. How can we reorganize IT, so it integrates directly into the business while remaining centralized where appropriate to maintain benefits from the scale? What should we change in investments, architecture, governance, and talent to bring IT o...

In this age of volatility, uncertainty, complexity, and ambiguity; organizations can benefit from the reorientation of their business offerings and processes as a collection of services. While services based models are not new, XaaS requires fundamental transformation at the core. What would it take for an organization to get ready for XaaS? Guest: Mark Lantzy, CIO, Indiana University Health Guest...

Last few generations of IT CXOs have been following the mantra "only what can be measured, matters." However, for their organizations to remain relevant, the focus needs to turn from what's visible as IT's activity to what value IT delivers to the business. How are IT CXOs making this shift? Guest: John F. Milazzo Jr, Chief Information Officer, Kodak Alaris Guest Bio: https://www.ciotalknetwork.co...

Heavy focus on Artificial Intelligence and Machine Learning driven applications and processes may allow us to predict, learn, adapt and operate autonomously. However, faster does not always make things better, reducing human intervention does not always make an interaction effective, and becoming responsive does not always result in meeting a customer need. So, how do we align and converge all suc...

Leaders need to converge interests of people and organization, hold individuals accountable but also allow them the room to live their full potential. With so many books written, speeches delivered, and training conducted–we still have fewer effective leaders. How should we develop individuals who can apply various elements of Leadership in harmony similar to instruments in an orchestra—inspiring...

It today's competitive environment, enterprises are almost in a state of war. However, are your people acting as warriors? It is not about the act of fighting. It's about the level of preparation to face any challenge and an unyielding belief in the mission that they refuse to quit. How do you go about unleashing that warrior within each member of your troop? Guest: John Ellinger, Chief Informatio...

As an accomplished leader who has earned many stripes, others' expectations of you keep getting higher. How do you deal with the pressure while continuing to perform at your best, evade complacency, stay focused on the big picture, make sharper decisions consistently, and continue to inspire those who work for you, while meeting and exceeding the ever-increasing expectations? Guest: Kevin M. Larso...

With Digital Transformation now considered as catalyst for growth and relevant, in 2016, many organizations focused on rethinking their operations, solutions, services and how to support their customers and partners. Embracing external mindset and focusing on interoperability seems to be the key to a favorable and interdependent ecosystem where everyone thrives. What are CIOs thinking and planning...

Organizations are embracing digital transformation in order to understand customers better, enhance their experience across all touch points, help improve top line growth through refined sales conversations, scale business globally while remaining responsive at local level, enabling distributed workforce and make better data-driven decisions. This is a lot and is getting complex as well as chaotic...

In order to retain customers, businesses need to continually deliver new, improved and integrated experiences, both in the physical and digital realm. To that end, as part of undergoing a digital transformation, how are organizations leaning back and rethinking innovation, service delivery and integration? Guest: Kirsten Garen Title: Senior Executive Vice President and Chief Information Officer, B...

Traditional wisdom says that if we find our passion, the universe will align to make us successful. However, persistent pursuit of excellence while staying loyal to the passion has proven to be the recipe that works. How do we instill this grit in ourselves as well as in others who follow us such that it results in organizational greatness? Guest: Dr. Jonathan Reichental, Chief Information Officer...

Whether it a peer to peer communication, one to many, between boss and a direct report or with a customer, clear communication is the key to getting stuff done and moving the business forward. Frequently, responses to our questions are often complex and unclear, full of rhetoric, corporate speak and jargon such that we feel like saying "Just answer my question!". While we pursue innovation, agilit...

Intuitively, an organization can strive to be stable i.e. resilient, reliable, and efficient OR Agile i.e. fast, nimble, and adaptive. However, in order to survive and thrive in today's competitive and constantly changing world, it needs to be both. With conflicting needs related to governance structures, processes, people and culture, is it even possible? Guest: Philip Stevens, EVP and CIO, Army...

To achieve agility, a business should be able to make real time decisions based on comprehensive and actionable insights. It should also be able to extend and scale applications and infrastructure at the speed of innovation. Finally, the human resource should be motivated to wear different, more and multiple hats as the organization builds momentum and changes direction. With no standards or bench...

With Digital technologies, Utilities can transform customer engagement, offer new products and services as well as improve operations. How well has the Utility industry adapted to what Digitalization offers? What is the current state of Digital Transformation for Utilities? Guest: Eric Slavinsky, Chief Information Officer, PPL Corporation Guest Bio: https://www.ciotalknetwork.com/contributor/eric-...

While the digital world offers options and unprecedented opportunities, it causes distractions and thus leakage in organizational productivity and value creation. How can we dismiss distractions and develop deep organizational and individual level focus to harness maximum value from opportunities presented? Guest 1: Kevin Burns, Chief Information Officer, City of Miami Guest Bio: https://www.ciota...

Many companies have embedded analytics within their organizational framework expecting a positive impact on company revenues, margins, and organizational efficiency. Have such data and analytics program delivered on the promise? Guest: Ursula Cottone, Chief Data Officer, Citizens Bank Guest Bio: https://www.ciotalknetwork.com/contributor/ursula-cottone/ More on this Episode: https://www.ciotalknet...

For sustained growth and profitability, organizations are looking to scale globally but also recognize the need to remain responsive and customize experience locally i.e. glocalization. How can technology enable this? Guest: Sahal Lahar Title: Executive Vice President and Chief Information Officer, Brooks Brothers For more details and related content: https://www.ciotalknetwork.com/achieving-globa...

Real leadership is a result of actually facing problems, pressures and pain points, leading change initiatives that matter and making positive leadership choices. There is no real checklist to become an effective leader. While coaching and other help is available, how can aspiring individuals become intentional about doing vs. just learning and identify a clear path to making constant improvements...

Working within a framework and structured environment builds organizational stability and in-depth experience. To grow and innovate, thinking outside the box is recommended. Can growth and innovation only happen trampling over stability and experience? As organizations, can we get our people to contribute towards growth and innovation while staying within their current boxes? Or, do we need new, d...