CIO Talk Network Podcast

Organizations recognize the value of going digital with their supply chains but, in many cases, have introduced the idea as point solutions to automate specific processes or functions. This fragmented and opportunistic approach undermines full potential. How can organizations define and adopt digital in ONE holistic approach to operating supply chains across the globe? Guest 1: Jamie Bragg Title:...

Things can get busy, really busy for you and those you lead. As a leader, how do you rally everyone, from executive management to staff, to commit to getting the right things done? Besides the traditional rationalization and prioritization tactics, what are you doing to achieve this intended outcome? Guest: Georgette Kiser, Chief Information Officer, The Carlyle Group Guest Bio: https://www.ciotal...

Lack of systems leads to crisis. Overstaffing causes additional coordination. And improper organization results in excessive meetings. How are you preparing before launching innovation in your organization? Are you leaning back and rethinking people, processes, and tools to scale your efforts? Guest: Rajeev Ravindran, Senior Vice President and Chief Information Officer, Ryder System Guest Bio: htt...

AI and machine learning offer great promise for healthcare. Patient diagnosis, care delivery, claims processing, clinical decision support, population health, and security–all can be significantly improved. The adoption journey has already started, but the top reported challenges include lack of business and physician buy-in, adoption of new processes, staffing, and ethical issues. What would it t...

There is increasing demand for clean energy along with better visibility and more control on consumption. How is Energy industry fundamentally rethinking its processes, systems and workforce to meet such demands? Guest: Joseph Santamaria, Vice President and Chief Information Officer, PSEG Services Corporation Guest Bio: https://www.ciotalknetwork.com/contributor/joseph-santamaria/ More on this Epi...

Cloud makes it easy to run a business but handling it can be complex due to its dynamic nature. How can we make it easier to optimize related cost, usage, performance, security, and availability? And how can it all be automated such that the cloud manages itself? Guest 1: William Fandrich, Senior Vice President and Chief Information Officer, Blue Cross Blue Shield of Michigan Guest Bio: https://ww...

Everyone knows happy customers buy more. A great customer experience typically generates more revenue from each customer. This logic has shaped how most service organizations approach improving profitability. But it isn't how the world's best service organizations think. These organizations know how hard they worked to win each customer account. They realize the value of shaping each service inter...

CXOs are getting fired. Companies are losing credibility and billions in revenue. But many CISOs still have a hard time making security forethought in their organizations. How can CISOs get everyone to embrace security as a forethought for the benefit of all involved? Guest 1: Bharat Soni, Chief Information Security Officer (CISO) and Group Head Information Security Group, Guaranty Trust Bank (GTB...

When people seamlessly connect, communicate, and collaborate internally, with partners, and the customer—it increases efficiency, accelerates innovation, and boosts revenue. Digital Workspaces are a step in the right direction. But, are you just offering them as a privilege to the office workers, overlooking the field staff and partners who contribute towards revenue generation and customer retent...

IoT adoption promises great ROI for other industries. How has it been helping retail organizations transform their customer's journey, improve operations, increase revenue and shrink costs? With the results delivered thus far, has it delivered a positive ROI? What is ahead of the curve? How should Retail Leadership prepare their respective organizations to exploit IoT's full potential in the futur...

Strong leaders don't just deliver results. They also develop proteges into superstar performers along the way. How do they do it? How can you shift your people, processes, and practices to effectively deliver on both agendas? Guest 1: John Kolb, Vice President for Information Services and Technology & Chief Information Officer, Rensselaer Polytechnic Institute Guest Bio: https://www.ciotalknetwork...

The Logistics industry is well positioned to exploit emerging technologies like IoT, AI, and Machine Learning. How are organizations planning to tackle challenges related to ever changing customer expectations, supply chain integration, and legacy overhaul? Guest 1: Saugat Dutta, Country IT Head/ CIO , DP Worldwide Guest Bio: https://www.ciotalknetwork.com/contributor/saugat-dutta/ Guest 2: Shanta...

We expect leaders to be visionary, empathetic and creative. But with uncertainty in the marketplace and continuous disruption, most leaders are struggling to keep up. As a result, survival instincts are kicking in, making them fall back on their old habits thus worsening the outcome. How can leaders embrace ignorance, reset their thinking, and build new leadership muscle that'll work in today's ti...

From a scale of 1-10, most organizations rate their Data and Analytics teams to be at level 2-3. What's the holdup? What's the right approach to building a high-performing Data and Analytics team? Guest 1: Vijay Venkatesan, Chief Analytics Officer, Horizon Blue Cross Blue Shield of New Jersey Guest Bio: https://www.ciotalknetwork.com/contributor/vijay-venkatesan/ Guest 2: Sherif Mityas, Chief Info...

What are the healthcare providers doing to improve patient care to differentiate themselves in the new, value-based payment era? Are they thinking beyond online portals which offer just administrative convenience? How are they using emerging technologies such as AI and Robotic Process Automation to improve patient experience and healthcare outcomes? Guest 1: Ben Patel, Chief Information Officer, C...

Are you innovative, enterprising, and a go-getter as a leader? With changing business landscape, customer demands, and related challenges, how do you groom yourself to figure it all out? And besides yourself, how do you hire and develop other people in your team to become figure it out leaders? Guest: Samuel Sudhakar, Chief Information Officer and Vice President for Information Technology Services...

Intelligent software robots are here to replace many knowledge workers with a promise to lower costs and increase productivity. How are enterprises looking to adopt this Digital Labor? How do leaders plan to balance related business benefits, the impact of the current workforce, and ethics? Guest: Jeff Hummel, CTO, Douglas Elliman Real Estate Guest Bio: https://www.ciotalknetwork.com/contributor/j...

What makes a good team? It's when managers and staff have empathy but challenge to keep each other honest. It's also when individuals value constraints and make the most of what they have first before asking for more. How are leaders building and nurturing honest and resourceful teams to meet the challenges of the faster, digital future? Guest: Charlie McMahon, Vice President of IT and Chief Techn...

Right people, at the right time, carrying out proper tasks leads to well-served customers and partners. Isn't it your ultimate goal of going Digital? How about driving the transformation, focusing on people first. How are you right-fitting workloads, work variety, and capabilities of your troops besides ensuring appropriate culture and engagement levels? Guest 1: David Chou, Chief Information & Di...

For continuous digital experience across expanding set of endpoints, traditional IT won't work. It warrants a new architecture and supporting infrastructure for data, applications, systems, platforms, and security. How are leaders getting their IT ready to support the digital mesh? Guest: Chris Zissis, Chief Information Officer, EMEA – Head of Technology, Data and Information Management, JLL Guest...

Guest : Sangy Vatsa Title : Chief Information Officer and Executive Vice President, Comerica Bank For IT leaders, 2018 is going to be a year like never before. Business wants digital innovation to be out of the sandbox and scaled for the enterprise. It's becoming an imperative to deliver continuous digital experiences to demanding customers. Besides, there's an expectation to be ready to support t...

While Proof of Concepts (POC) and experimentation may continue, its time to put a stake in the ground for the what and how of Digital Transformation. How are IT Leaders moving out of the sandbox and shifting from Digital New to Now? Guest: Marianne Marck, Chief Information Officer, Ritchie Bros. Guest Bio: https://www.ciotalknetwork.com/contributor/marianne-marck/ More on this Episode: https://www...

As an IT leader, with shifting priorities as well as a faster future ahead, you cannot lead with a map. You need a compass. But then, how would you inspire your troops, have them follow you, and deliver the intended results? Guest: Helen Norris, Chief Information Officer, Chapman University Guest Bio: https://www.ciotalknetwork.com/contributor/helen-norris/ More on this Episode: https://www.ciotal...

Leading today's increasingly dynamic and complex organizations is too big a job for one person. Shared Leadership has its challenges and can be difficult to put in place. But, it holds a lot of promise. How can organizations successfully adopt shared leadership model to enjoy its many benefits? Guest: Mark Roman, Chief Information Officer, Simon Fraser University Guest Bio: https://www.ciotalknetw...

A data-driven culture is vital for Digital Transformation. But, that's not enough. Building a holistic digital data strategy, architecture, and infrastructure is a must. Facing so much business change and data overload, it's not easy. How are IT leaders rethinking their organization, processes, and technology to achieve this goal? Guest: Celso Mello, Chief Information Officer, Reliance Home Comfor...