Chiropractical

You work hard for your money, and you don’t want to lose it by becoming a victim of financial mismanagement or worse, embezzlement. Join us in this informative episode as we delve into the critical realm of internal controls within chiropractic practices. Financial stability and process efficiency are essential for any practice's success, and our guest, Julie Nesbitt, Sr. Managing Consultant at FO...

This episode is all about the future of chiropractic. Five of our Starting Into Practice Student Ambassadors submitted questions and we invited practicing DCs to give their best advice. Whether you're still in school, recently graduated or have been practicing for years, we think there's something for everyone to learn. We also talk about the Bucks for Boards program.  Meet the experts! Dr. Leah D...

A stranger walks in the door and hands you an envelope. You've been served. What do you do next? Find out in this episode of Chiropractical. This can be a scary time. The decisions you make at this moment can seriously impact the outcome of your malpractice claim. Shanna Patrick has been supporting chiropractors for more than ten years. She walks us through the path of a claim from the moment you'...

An American Express study says 56% of people tell others about a poor customer service experience, and they tell 33% more people about a negative experience than they do a positive one. What does that mean for you? Having an employee with a bad attitude in the front office can really affect the patient’s experience, and that can have a negative impact your bottom line. Expert Kim Klapp has been tr...

In 2022, there were 1 billion telehealth visits in the US. That's astounding. In fact, one in five healthcare sessions happened via technology. Clearly, this is a big part of the future of healthcare. Technology has changed the way we watch TV, get our news, buy groceries, get to the airport. It even helps us drive our cars. So how can we use all this technology to improve and strengthen your rela...

Opioids are the biggest crisis facing healthcare today, and chiropractors have an important role to play. On this episode of Chiropractical, we're going to take a fresh look and have some new thinking on the topic from Dr. Tim Bertelsman.  Many young, healthy doctors feel life insurance is not something they need right now. We look at why you may want to reconsider.  Additional Material In this ep...

If the unthinkable happens in your practice or workplace, you need to be prepared to act quickly. NCMIC’s Chiropractical podcast talks to Crisis Management expert Lieutenant Mark Rehberg about how to handle dangerous situations in your practice and what you can do to protect ourselves, your staff and your patients if someone with a gun or knife enters your office and threatens violence. We discuss...

Hiring post-COVID is a whole different animal. We talk to Dr. Mark Sanna about how to find & keep great chiropractic employees in this new world. And in our Ask NCMIC segment, Mike Whitmer answers a question about standardized informed consent forms. Links to additional resources can be found below the Transcript. TRANSCRIPT: Mike Whitmer: Hello. Thank you for joining us for NC M I C'S Chiropr...

Your job as a DC goes way further than spinal health – but chiropractors aren’t trained to treat mental health. So, what do you do when you have concerns about your chiropractic patient’s state of mind? Dr. Kristina Petroco-Napoli talks about red flags, how to ask the right questions, and when to refer out.   Dr. Petrocco-Napuli is the President of the ACA Council on Women's...

Summary: We may not have pipers piping or lords a-leaping, but we do have 12 months of lessons learned from the experts on our Chiropractical podcast. Are you all caught up on Chiropractical this year? If not, join us for the year-in-review where our hosts and special guest Mike Whitmer discuss 2021’s most memorable stories and the lessons we learned from them. And even if you are caught up,...

Innovation in chiropractic communication can spark trouble, and chiropractors need to recognize the digital dangers that can lead to disaster. On this episode of Chiropractical, Attorney Jennifer Herlihy of NCMIC’s defense counsel shares horror stories from digital that played out in real life. Listen to learn what can happen and how to avoid it to maintain a safe and comfortable practice fo...

This month, we'll look at some cases that had our claims team spooked for a variety of reasons — from a patient who went to a shocking extreme in an attempt to win her case to a DC with a stunningly inappropriate staffing solution. Settle in as our guests Mike Whitmer and David Siebert tell three scary claims tales and discuss what can be learned from each.    See om...

The bad news: Disc herniation claims are very common. The good news: They’re also highly defensible – if you follow some basic steps. In this episode, we'll explore what you can do to mitigate risk on a daily basis. We bring in Dr. James Demetrious and Mike Whitmer to dive into the details of what went wrong – and where it could have gone right. Links to articles referenced in th...

“Want to grab coffee sometime?” Even that seemingly innocent inquiry can result in a board complaint or lawsuit. On this episode of Chiropractical , we talk to our Senior Claims Consultant about some real-life incidents and circumstances she has investigated in her 31-year career with NCMIC — and what to do if you think you may be crossing personal boundaries. What happens when D...

“You must get involved. You must start to take ownership of your profession. Let your voice be heard. We are at a crossroads” It's estimated that less than 1% of licensed chiropractors are black, yet the black population of the United States is over 13%. This should matter to every chiropractic in the country. Dr. Micheala Edwards says, “When we talk about being diverse and inclu...

We look at the pros & cons of Electronic Health Record systems and talk about three ways you can protect yourself from a cyber attack right now. We have two big things for you this time around. First, if you haven't converted to an electronic health record system, our expert shares the three most common objections doctors have to implement EHR. More importantly, she will explain why it may be...

On this episode, Dr. Kelley Humphries leads a conversation on the topic of “sports chiropractic." Sports chiropractic is not all sidelines at the Super Bowl. So what is it? What is the role of a team chiropractor, whether it is a pro team, scholastic, etc.? If a chiropractor is working with a sports team, they are themselves part of a team.  How does that work and how does a chiropracto...

We’re talking about chiropractic imaging! On this episode, we talk to Dr. Steven Gould. Dr. Gould is a board-certified chiropractic radiologist and operates a full-time radiology clinical patient practice. He’s also on the NCMIC Speakers Bureau. On this episode, he shares the stories of two patients who had surprising outcomes. In the Ask NCMIC segment, Mike Whitmer talks to Dr. Karlos...

On this episode, we talk to attorney Ben Roach of the Nyemaster Goode law firm about employee issues related to COVID-19. What is the status of the paid leave requirement? What is the potential impact of COVID on unemployment insurance? Can you require employees to get the vaccine? Reintegrating employees back into the workplace Payment Protection Program In the Ask NCMIC segment, Mike Whitmer tal...

On this episode of Chiropractical, we’re talking about money. Your money, more specifically. Financial expert Trent Burley talks with Chick about:  What impact will the new administration have on your finances?  What’s the 20-60-20 rule and how can it benefit your future self?  What three things should you keep in mind when planning for 2021 and beyond?  Mike Whitme...

On this episode of Chiropractical, we're joined by Becky Fluegge from NCMIC who will share information about a lesser known tax deduction called Section 179 that could help you save money while improving your practice.   Mike Whitmer and Jim Bembenek will tackle two questions submitted for our Ask NCMIC Segment   Especially in this time of COVID-19, can we do con...

In Episode 5 of Chiropractical, we talk about different types of risk and how to manage it.  Keith Henaman, VP of Claims at NCMIC, talks with Melissa about patient records, metadata, “litigation hold letters” and treating family and friends.   Dr. Evan Gwilliam addresses the Ask NCMIC question, “Can I opt out of Medicare?”  Lori Holt, RN and part of NCMI...

On this episode of Chiropractical, we dive into research. We talk with Dr. Heidi Haavik about her work in the time of COVID-19, and Dr. Brent Leininger explains the research process from idea to funding.   (1:29) Host Chick Herbert talks with Dr. Haavik about what she’s working on, where the opportunities are to use research to support the profession, and how COVID-19 has impa...

On this episode of Chiropractical, we look at resilience – first from the perspective of two DC students, and then as a leader, partner, and coworker.   (1:30) Leah Dash and Ian Le are in their final years of chiropractic school. They are also Student Ambassadors in the NCMIC Starting Into Practice program. We checked in with them to hear how the pandemic h...

Today’s episode is all about patients. Finding them, building relationships with them, and eventually, enlisting them to help grow your practice.  (2:35) Joey Coleman has an interesting background, to say the least. After studying international relations in both undergrad and law school, he worked for the Secret Service, the White H...