Checking In with Rosanna Caira

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with David McMillan, president of Axis Hospitality International and a veteran of the hotel industry, to find out his perspective on how COVID-19 will impact the future of hotels and resorts and how the industry will be forced to change.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Terry Mundell, president and CEO of the Greater Toronto Hotel Association about the lingering effects of COVID-19 on his members and the association's lobbying efforts to support hoteliers during this turbulent period.

Over the past several months, as COVID-19 has turned the world upside down, the hotel industry has struggled to deal with a litany of challenges fuelled by a global lock-down and travel restrictions. Now, as hotels start to slowly re-open around the world, there is a better understanding of what guests can expect from the hotel experience. In this episode of the Checking In podcast, Rosanna Caira,...

As the hotel industry across Canada starts to re-open, how are hotel companies across different segments preparing to welcome guests and what will the new normal look like? Hotelier magazine brings together seven top leaders to discuss what the next stage will look like and what we can expect as we move into the summer season.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with company executives from Avendra, one of Canada’s leading procurement chains that supplies Canada’s hotel industry with food, equipment and services to discuss how COVID-19 has impacted the supply chain dynamic and how the supply chain might look post the pandemic.

In this edition of Hotelier’s Checking In podcast, Rosanna Caira, editor and publisher of Hotelier magazine interviews Don Cleary, president of Marriott Hotels Canada; Heather McCrory, president and CEO of Accor North/Central America and Christiane Germain, co-president of Group Germain to find out how Canada’s hotel industry will change as a result of the lingering COVID-19 pandemic. What will ho...

In this special instalment of the Checking In podcast focused on COVID-19 and its impact on the hospitality industry, editor and publisher Rosanna Caira speaks with four leading tourism industry experts to understand how the pandemic has impacted Canada's tourism industry and how it promises to change the landscape.

In this episode of Checking In, editor/publisher Rosanna Caira speaks with several leading experts in the foodservice and hospitality industry to assess how COVID-19 is impacting restaurants and hotels across Canada, while examining the efforts being taken to help the industry survive during this unprecedented time.

In this episode, Susie Grynol, president of the Hotel Association of Canada, examines a few of the strategies the association has developed to deal with some of the key challenges of the day. From topics such as short-term rentals, to labour shortages and OTAs, the association has worked diligently to advocate and launch initiatives that help the hotel industry regain its competitive edge.

In this episode Rosanna Caira talks with Reetu Gupta, CEO of the Easton Group of Hotels. As someone who was raised in the hotel industry Gupta has learned first hand about strategies for success from her entrepreneurial father Steve Gupta. Those lessons have helped form who she is both as a person and a leader and today she’s setting new directions for the company and approaches for the business.

While labour shortages continue to permeate the hospitality industry, in this episode Hazelton Hotel Managing Director Hani Roustom shares his insights into what makes the hospitality industry a happy place to work, touching on the industry’s ability to offer up unique opportunities to learn, grow and have fun while earning a living.

Heather McCrory, president and CEO of Accor North and Central America, talks about her trajectory in the hotel industry, starting in the housekeeping department and now sitting in the C-suite. Find out how her perspective as a woman has shaped her career, what she sees as some of her challenges and how she plans to use her position to shape positive change.