Checking In with Rosanna Caira

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Rocco Bova, former hotelier, and international consultant specializing in boutique hotel operations. Bova speaks about the state of the hotel industry post-COVID, the pervasive labour shortages impacting hotels everywhere, as well as a new revolutionary hospitality concept he’s launched called “My...

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Kristy Adams, professor and Program Coordinator, Hospitality & Tourism Management, Humber College, about the various changes and innovations made at the college since the pandemic, the school’s efforts to work with the industry to solve current challenges such as the labour shortage and future plan...

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Anne Marie Johns, GM of the Fairmont Tremblant and Andre Pereira, director of Marketing and Communications at Giant Steps Montreal, a specialized school for autistic students and an Inclusion advocacy group about the recent autism-inclusive hiring initiative launched at the Fairmont Tremblant and F...

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Trina Notman, vice-president of Marketing/Communications for Accent Inns. Notman speaks about the importance of supporting and standing up for women and for all marginalized individuals as well as the need to create safe havens for all employees.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier speaks with Simon Cooper, renowned hotelier and now president of Simon Cooper and Associates about his long tenure in the hospitality industry both in Canada as former president of Marriott Hotels of Canada, and internationally as COO of Ritz Carlton. Cooper discusses the state of the industry in the COVID era, the gro...

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with a trio of female leaders (Roz Winegrad, Laura Pallotta and Brenda Rodricks) at Marriott Hotels Canada about their career trajectories, how they broke barriers to achieve success and the opportunities and possibilities for women in the hospitality industry.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with David Goldstein, president and CEO of Travel Alberta about the continuing efforts of his company to promote the western province as a place that features more than moose, mountains and Mounties, but rather as a place where nature comes together with the urban and urbane experience.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier, speaks with Jonathan Lund, regional vice-president, Operations, of IHG Hotels and Resorts about the lingering effects of the pandemic and how it’s shaped the hotel industry as well as the hope, optimism and excitement for the future as consumers start to once again travel.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Christopher Bloore, president and CEO of the Tourism Industry Association of Ontario, (TIAO) about the various initiatives and work his association has undertaken to help Ontario’s tourism industry get moving again after two years of dealing with COVID-19.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Keith Henry, president and CEO of the Indigenous Tourism Association of Canada, about his efforts to help promote Indigenous owned and operated tourism businesses while helping to educate and advance greater awareness of Indigenous culture.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Phillip Haller, vice-president Brand Marketing of Rocco Forte Hotels in London, England, about the company’s continued growth and expansion amid a lingering pandemic.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with James Hague, general manager of Baker Creek Mountain Resort in Banff National Park, and a member of the Charming Inns & Hotels of Alberta collective, about how the past 19 months have impacted his resort and what he and his team are doing to build back better as we move into recovery mode.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Bonnie Strome, GM of the Park Hyatt Toronto about the recent re-opening of the iconic Toronto landmark and the challenges and opportunities of overseeing a luxury property in this new COVID-19 era.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with James Lockhart, president of Group Lockhart, about the growing importance of providing professional solutions to meet the HR goals of hospitality clients who want to attract, reward and retain quality employees.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Dorothy Dowling, vice-president and Chief Marketing Officer of Best Western Hotels, about the importance of marketing, branding and strategic partnerships, as well as evolving guests’ needs, while also dealing with the changes fuelled across the hotel industry around the world by the COVID pandemi...

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with the trio of designers (Boris Mathias, Tatiana Sheveleva and Loris Ognibene) at Chapi Chapo to find out how their love of design and travel brought them together to create an award-winning multi-disciplinary design company that works with local and global artisans to develop distinctive expressions...

In this episode of the Checking In podcast, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Edwin Frizzell, GM of the Fairmont Royal York and regional vice-president, Central Canada, AccorHotels, and chair of the Greater Toronto Hotel Association. Find out how this successful and award-winning hotelier has dealt with the varied challenges of operating one of Canada’s largest...

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with a trio of Toronto hoteliers (Konrad Gstrein, Four Seasons; Nancy Munzar Kelly of the Shangri La Toronto and Tim Terceira of the St. Regis) to discuss how their luxury properties have been forced to re-invent themselves in light of the ongoing pandemic.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine, speaks with Ryan Killen, GM of the Annex Hotel in Toronto about how his micro hotel has adapted to the challenges of COVID-19 and how the pandemic continues to fuel changes in all aspects of the hotel operation.

In this edition of Checking In, Rosanna Caira, Editor & Publisher of Kostuch Media Ltd. and Bruce McAdams, Associate Professor, of Hospitality, Food & Tourism Management at the University of Guelph, moderate a panel of this year's Top-30-under-30 winners as Kostuch Media celebrates achievement and excellence in the industry's young professionals. The Top 30 recognition program was established in 2...

In this episode of the Checking In podcast, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Eve Pare, president and CEO of the Montreal Hotel Association to discuss how the province’s hotel industry has been impacted by the lingering COVID-19 pandemic, what the association is doing to help its members through the crisis, and what the next three months might look like as we dea...

While the foodservice and hospitality industry is home to a diverse workforce, barriers to equality continue to exist in restaurants and hotels alike. On August 11, 2020 KML in partnership with Easton’s Group of Hotels, assembled a group of industry leaders to discuss what the industry needs to do in order to dismantle those barriers to ensure discrimination is eradicated, true equality is achieve...

In this Hotelier webcast, a panel of hotel leaders discusses what hotels are doing (new safety measures, protocols and procedures) to ensure they can continue to operate safely during the pandemic. Find out how safety protocols are impacting all aspects of Operations – from the check-in process to the cleanliness and hygiene of rooms as well as heightened safety measures in the housekeeping depart...

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine and Amy Bostock, managing editor, speak with this year’s Hospitality Heroes as part of a webcast Roundtable, highlighting the community initiatives introduced by 11 hospitality leaders during this year’s COVID-19 pandemic.

In this episode of Checking In, Rosanna Caira, editor and publisher of Hotelier magazine speaks with Zita Cobb, innkeeper at the Fogo Island in Newfoundland, about how she built a successful inn based on social entrepreneurship and how the COVID-19 pandemic is impacting the business.