Change Course

As a change leader you can't always be nice. Don't be mean! but being nice and trying to please everyone will undermine the very change you're trying to make successful. There is a difference between being nice and being kind... and I get into what that looks like from a leadership perspective and why its so hard.

Full scale organizational culture change is incredibly hard to do successfully. But what if you're leading a team and you want to change just the culture on the team? Approaching things at a small scale and keeping in mind 3 important things will help you be successful. Want more amazing change & transformation content? Sign up for the Navigator Newsletter here: https://www.connectedchange...

Are you a leader who is planning a big change for your team, but doesn't know how to get your team ready for change? Often with big strategic changes or reorganization, we can't provide details before the change is announced. But if your team is completely in the dark, it makes responding to the change harder when it comes as a surprise. In this episode I talk about a recent example of how...

Have you ever wished for a crystal ball so you would know when change is coming? When we're trying to figure out how to be better at managing and leading change, an unexpected change can completely throw us off track. But what if we knew that change was coming? In this episode I walk through the 5 biggest indicators that change is coming that you should be looking for. Think of be as your back...

Emotional responses are a fact of change -- but why do they happen? Context is really important and how people have to show up inside organizations, we are rarely in control of our organizational destiny and it makes change feel like it is happening to us instead of being in charge of it. This episode covers the 4 fear responses and what they look like inside the organizational environment and why...

Change is happening all the time, and guess what? It happened to me. Well that's not the whole story, but I've taken a break after some time away and I have to tell you that this has been the best decision, but not for the reasons you may think... I've been spending the past few months testing out Connected Change and I have some incredible things to share with you that I know will mak...

Traditional Change Management approaches focus on two key things... communications and training. But what if your change isn't a giant implementation requiring thousands of people to attend training sessions? What if your change is simpler than that? Well, this might get change traditionalists a little upset, but sometimes you don't need a training plan at all! In this podcast I go over ho...

Going "back to school" can mean a whole bunch of different things, but certainly for those of us who have school-aged children, and for those of us who work as educators, we're experiencing a massive shift from "summer schedule" to the "regular schedule". For those of you who are not currently in the back to school routine, the shift certainly has a ripple effect...

Summer means special episodes at the Change Course Podcast! We're running some selected episodes from our sister series, Change: The Conversation. These were originally run as a video series, but we've transformed them into podcasts just for you! We hope that you enjoy them! We're back in this bonus episode with Stephanie J. Marshall, alignment coach, with a short, but unmissable episo...

Summer means special episodes at the Change Course Podcast! We're running some selected episodes from our sister series, Change: The Conversation. These were originally run as a video series, but we've transformed them into podcasts just for you! We hope that you enjoy them! In this episode of Change: The Conversation we continue our conversation with Stephanie J. Marshall.  Resistance is...

Summer means special episodes at the Change Course Podcast! We're running some selected episodes from our sister series, Change: The Conversation. These were originally run as a video series, but we've transformed them into podcasts just for you! We hope that you enjoy them! In this episode of Change: The Conversation we continue our conversation with Stephanie J. Marshall.  So, where the...

Summer means special episodes at the Change Course Podcast! We're running some selected episodes from our sister series, Change: The Conversation. These were originally run as a video series, but we've transformed them into podcasts just for you! We hope that you enjoy them! In this episode of Change: The Conversation I have the pleasure of speaking with Stephanie J. Marshall.  I’m a clien...

Summer means special episodes at the Change Course Podcast! We're running some selected episodes from our sister series, Change: The Conversation. These were originally run as a video series, but we've transformed them into podcasts just for you! We hope that you enjoy them! We're back for our third conversation with Nadine Araksi, and we are talking about when you want to build a new...

Summer means special episodes at the Change Course Podcast! We're running some selected episodes from our sister series, Change: The Conversation. These were originally run as a video series, but we've transformed them into podcasts just for you! We hope that you enjoy them! Nadine Araksi and I are back with another conversation on the power of story, and in this one, we get deep into how...

Summer means special episodes at the Change Course Podcast! We're running some selected episodes from our sister series, Change: The Conversation. These were originally run as a video series, but we've transformed them into podcasts just for you! We hope that you enjoy them! This week I'm joined by Nadine Araksi, an expert on stories and how they can facilitate incredible change. Nadin...

I recently re-listened to my very first episode of the Change Course podcast, and had a chance to reflect on how far we've come, and where we are going. I have some updates as well, on the summer months for the Change Course podcast, and some exciting content that I'll be bringing you! To stay in touch with us over the summer period, sign up for the newsletter, this will be continuing ever...

If the world of change facilitation has changed, what does that mean for us as facilitators? We've talked about changing the approach and the tools, but what about how we show up as facilitators at the event itself? In this episode I talk about energy and how important it is to bring the right level of energy and enthusiasm to your virtual or hybrid event. I reflect on some recent experiences...

Last week we talked about how much of the world of change facilitation has changed with our new ways of working in virtual and hybrid environments. This week I talk about how we need to change the tools that we are using to make change facilitation in these new environments successful and engaging for participants. Remember the days of flip charts and sticky notes? I do... fondly! I used to love g...

The way we facilitate change has changed! With the shift towards virtual and hybrid environments, it's almost impossible to get a team of people into the same room together to do anything face-to-face. If you do, it's a real treat! In this episode I share what I've learned over the past several years working with global companies and through the big shift to remote work, on what makes...

I've spent the past few weeks speaking with incredible companies about change, and working with change sponsors. Here's the thing... the way we do change is changing. I'm hearing from so many more operational leaders who are now being asked to lead change more and more, and they're feeling pushed out of their comfort zone! For sponsors who are really good at operations, change pres...

When the popular change methodologies out there say that they have the recipe for "people focused change" I find I'm asking the question, isn't all change about people? The short answer is YES. Change is absolutely about people! And in this episode I talk about how Connected Change (TM) works through identifying the key people who are impacted by the change. The relationships bet...

One of the critical gaps in the leading change methods that Connected Change™ addresses head on, is the various contexts and characteristics of the various organizations that we are changing. In this episode I talk about what an organizational assessment is, when it happens, and how you do it, using Connected Change (TM) and involving your stakeholders! One of the greatest successes that I had wit...

Top-Down change management doesn’t work and let me tell you why. In this episode I talk about why the main change models, PROSCI/ADKAR and Kotter, are top-down models. We also get into why top-down management approaches dominate the change literature from the early 90's and how this shows up. If you've been frustrated by communications-based engagement models, and "Because I said so&q...

At Connected Change (TM) we look at resistance differently than our peers... Many of the leading change models talk about resistance management as a collaborative exercise with people at the beginning of change, and involving stakeholders through the development and implementation of the change. But here's the challenge, you can't involve everyone, all the time, and you can't meet ever...

Resistance. One of the most difficult things for a change manager to navigate as we move through the change journey. No matter the change, the context, the readiness of the organization, we encounter resistance to change. Every time. In the way that we approach resistance in Connected Change (TM) there are only two types of change. Understanding the difference, helps us get to the bottom of why we...