Center for REALTOR® Development

REALTORS ® are being targeted more and more over the past ten years. With September being REALTOR ® Safety Month, Donny Allen joins Monica on the show today to talk about safety on the job —best practices to keep yourself and your clients safe. Monica and Donny discuss effective ways to help REALTORS ® live in confidence, not in fear.   Donny grew up on large farms and ranches and had to learn to...

Today's environment has provided opportunities for REALTORS ® to help their communities grow. One of these ways is to create your own media source as a mouthpiece in your community, which is exactly what our guest has done. Aaron Masliansky joins Monica on the show today to talk about the podcast he created, and the impact it's had on him both personally and professionally.   In these uncertain an...

Today's episode is all about the data! Our guest, Jessica Lautz, is the VP of Demographics and Behavioral Insights at NAR, where she focuses on different trends in the industry and how this directly affects different housing markets. In today's episode, they discuss the transforming market due to COVID-19 and trends that the data is reflecting. They also discuss the impacts of this data for the co...

In this episode, Monica and her guest discuss another area of real estate that is adapting during this time of pandemic: the closing process. Many of the recent topics have focused on how to navigate the environment we're in with social distancing. The online and mobile methods of closing that Marvin talks about today are ready to be put into the mainstream process. Be on the lookout for them and...

Even though financial experts don't agree on where we're headed economically, there are still principles that can help you improve your financial situation in any market. Today's guest, Ryan Bokros, joins Monica to talk about some of these practical principles that you can start applying today. They cover expenses, savings, lending, the current market climate, and what you can do now to make sure...

In today's dynamic world, the methods and means of communication are shifting, especially for REALTORS ® . Maintaining relationships is a key part of the real estate business. Kim Cameron is the special guest on the show today to share some of her systems for staying in touch with past clients and friends. She and Monica talk about the importance of what they are doing now, and how some of these p...

In our changing times, REALTORS ® have had to learn to adapt in a way that allows them to serve their clients, while also complying with new laws and policies surrounding COVID-19. Virtually viewing and virtually showing properties is becoming more popular and attainable. In today's episode, Craig Wilburn shares some of the developments his team has made in creating a process to continue facilitat...

Establishing a work-life balance is important in overall life management. In today's episode, Cheryl Knowlton returns to the show to talk about life management in real estate. It can be challenging to set boundaries when you don't necessarily work a traditional nine to five job. In this episode, they talk about making shifts in our business, what systems you can put in place, and the importance of...

It's important for agents to know about brokerage models and how they can best use the services to their advantage based on their needs. In today's episode, Keith Davis is on the show to talk about good practices and processes for brokers, and how they can build a great culture for their agents. They cover the importance of brokerages being a supportive resource for their agents and how authentici...

The Real Estate Tech Guru Craig Grant joins Monica on the show today to do a tech overview in the real estate industry. They discuss several different tech items that are around or will be around in the next 5-10 years, and how this will directly affect REALTORS ® and agents. This is a great episode to familiarize yourself with tech concepts that are prevalent in today's real estate climate.   The...

Resort and second-home properties can be located anywhere! They are becoming more and more popular in small towns, as well as the coastal cities and mountains.  In this episode, Holly Mabery joins Monica to talk about her own experience working with investment and second home clients in Sedona, AZ. She shares ideas for marketing, building connections with buyers, and highlighting what's so special...

As we approach the end of another year, it's time to start thinking about business strategies and what we can do to boost our business in the new year. In today's episode, Monica speaks with Cheryl Knowlton and Kristy Hairston about some book suggestions for building your brand, personal development, and business strategies. Both guests stress the importance of reading, and with a curated list lik...

Today's episode is all about historic homes. These homes have unique architecture and features that set them apart. Monica interviews two different guests about mid-century homes and antique homes. They share information about what REALTORS® should know when it comes to renovating and listing these properties. TJ Pierce — Mid-Century Homes: Homes older than 50 years are now considered historic hom...

One of the most important things that can help your inspections go smoother is to have a good relationship with your home inspectors. This not only benefits you as the REALTOR ® but also benefits your client. An excellent REALTOR ® and an excellent inspector is a fabulous combination to help create a better experience for buyers. Today's guest, Scott Frederick, joins Monica on the show to talk abo...

For clients who are in some phase of the divorce process, the house is often the largest asset in the case. As REALTORS ® in these cases, you can help your client navigate through the real estate aspects of doing what's best for the family and the property. Laurel discusses her work as a court-appointed real estate expert and shares helpful tips for divorce cases that are also great tips for regul...

Today's episode explores modern marketing: how we create and share content, who we share it with, and how it's made available to the public. This episode is a recording of the panel Monica hosted at the 2018 REALTOR ® Conference and Expo. Guests TJ Pierce, Mor Zucker, Jamie Slough, and Dave Caskey speak about how they have utilized their social media marketing in their businesses. No matter where...

All real estate begins with the land. Today's episode features two guests who are experts in land sales. Jeramy Stephens (Arkansas) & Justin Osborne (Colorado) are both members of the REALTORS® Land Institute (RLI) and join Monica on the show today to talk about how land sales differ from residential sales. They discuss the different types of land and the certification that's available for land ag...

Today's episode is the final installment of a three-part series that highlights some of the NAR member benefits. RPR ® helps REALTORS ® provide and analyze data for your clients when they request it. Today's guest, Veronica McManus, is the director of industry relations with RPR ® . In this episode, she and Monica discuss some of the benefits of this program for REALTORS ® and their clients, as we...

Today's episode is the second part of a three-part series that highlights some of the major NAR programs being offered. The Commitment to Excellence (C2EX) program explores professionalism and its application to professional life. Monica and Hagan talk about some key points of professionalism, as well as breaking down the way the assessments work. All of this is so we can improve excellence in our...

Now that you're in the real estate game, what's your plan for your money? What are your plans for retirement? In today's episode, in an interview-style episode, Monica and her guest, Kasey Stewart, talk about defining financial wellness, how to achieve it, and what resources can help you manage your money for the future.   In 2017, NAR's president wanted to help REALTORS ® prepare for retirement....

Great customer service is one of the key ways we can set ourselves apart from other people in the industry. Everybody wants (and expects) a great customer service experience. Pete Blank joins Monica on the show today to talk about his customer service background working for Disney. They share ideas about customer service through a discussion of the seven guest service guidelines Disney uses, and f...

First-time homebuyers are a niche market among all buyers. They all have in common that they have never bought a house before, so the processes involved are new to them. So much of the journey in working with first-time buyers is about educating them and asking better questions to understand where they are and what they need to move forward. In today's episode, Monica and her guest, Rich Sands, di...

No matter what the stage of your business, you can always get started using video in your business. There are several ways to consider using video in your business: to film an intro, open houses, to go live on Facebook, or connect with local businesses. Monica's guest, Jeremias "JMan" Maneiro, joins her on the show to discuss these different ways to use video in your business, as well as what equi...

In today's episode, Monica and Marion Napoleon talk about helping buyers with new construction — a topic that is important to both of them. The population in America is growing and demographics are changing. There are more single family homes as people are marrying later and divorces at all age levels create a need for more separate housing. Another factor is that people are living in more multi-g...

There have been some very significant changes made to the tax codes that are effective this year, 2018. In this episode Monica is joined by Dale Carlton, Jr., who has worked in real estate since the mid 1990s and has been an attorney since 2001, about how the new tax laws affect: real estate professionals, their businesses, and their clients. The Tax Cuts and Jobs Act of 2017 provides the opportun...