Catalyst Pharmacy Podcast

You asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medical billing. Plus...

You asked. We answered. Nothing is off-limits. In this two-part episode, NCPA’s Doug Hoey joins RedSail CEO Kraig McEwen and PioneerRx executives Jeff Key and Marsha Bivins to check in on the 2020 acquisition. In Part 1, we discuss PioneerRx support, wait times, and customer success calls. In Part 2, releasing 9/28, we discuss RedSail’s latest acquisition — TransactRx — and what it means for medic...

Many prescription drugs have a single use — but what if a single drug could have many uses? Enter the world of prescription patents, where Richie Ray has made a name for himself. Richie, Owner of Richie’s Specialty Pharmacy and CMPD Licensing, gives new uses to already-established drugs and then licenses his patents to other pharmacists across the country. Richie joins us this week to discuss comp...

Independent pharmacy can be a mystery, especially when it comes to attracting — and retaining — new patients. But according to Nicolette Mathey, pharmacy owner and consultant, there’s one tool that takes the mystery out of marketing: data. Nicolette joins us this week to discuss how finding the right data can influence everything from clinical programs to patient outcomes to, yes, bringing new fac...

For every child, a sandbox offers an opportunity to dig, build, and create a world from their fingertips. For every pharmacist, PioneerRx offers the same possibility. In this episode, Kari VanderHouwen and Sirena Kalinski explain how you can dig into your PioneerRx sandbox to find new features, explore new possibilities, and find new solutions for your patients. Kari and Sirena discuss what they’v...

From one generation to the next, pharmacy runs deep for the Heinz family. It all started when Kirk Heinz opened up shop at Kirk’s Pharmacy and then raised his son, Andrew, to follow the same path. Now, the father-son pharmacy duo co-own three locations across Washington and combine tradition and innovation to serve patients in their community. This week, Kirk and Andrew join us to discuss med sync...

Are your front-end sales facing a drought? Reset and refresh your finances with the help of BIOLYTE, a liquid IV that cures everything from hangovers to migraines to dehydration. Kris Rhea, Head of Pharmacy at BIOLYTE, joins us this week to talk about the product that’s flying off pharmacy shelves and how you can use it to improve patient outcomes. Grab a seat, take a sip, and get ready to treat p...

Midway, GA might only be home to 2,500 people, but don’t let its tiny size fool you. This coastal town is a healthcare hub, thanks to innovative pharmacists like Pete Nagel. Pete, the Owner of Coastal Drug Company, hasn’t even reached 30 and he’s already an equity owner in five pharmacies across the community — showing that small-town pharmacists can make a big impact in the healthcare space. This...

In this crossover episode, Beyond the Scripts collides with the Catalyst Pharmacy Podcast in a conversation all about eCare Plans. Josh Howland, SVP of Clinical Strategy and Development at PioneerRx, joins Will to discuss how you can move away from MTM and start moving the needle with eCare Plans. Topics include logistics, reimbursements, and using the PioneerRx system to document your patients’ p...

Let’s get clinical. On this week’s Catalyst Rewind, we’re taking a glimpse into the future of pharmacy: clinical services. Clinical services give pharmacists the chance to serve patients, make a profit, and practice at the top of their licenses. If you aren’t already involved, these pharmacists can help you get started — so you don’t get left behind in the clinical services craze. Learn about ever...

Never underestimate the power of a conversation, a connection, or the chance to get in touch with someone new. Networking is an important part of independent pharmacy, opening up the opportunity for you to expand your business and advocate for the industry. When it comes to creating and maintaining a network, these leaders know how to do it right. Join this episode of Catalyst Rewind to hear from...

Take a pause and press Rewind. In this new series from the Catalyst Pharmacy Podcast, we’re revisiting our best guests, best moments, and most memorable insights over the last two years. For our first episode, we’re heading back to Connect. If you didn’t get the chance to come to this year’s Connect conference — or if you just want to jump back in — you can get your fix from some of our best speak...

Your business plan probably contains programs, policies, and certain measures of success — but it might be missing something just as valuable: marketing. For some pharmacists, marketing might seem like another box to check; but Michael Stout believes it’s a make-or-break for your pharmacy. Michael joins us this week to explain the principles of marketing and how you can use simple tools and techni...

From sea to shining sea, Bruce Kneeland has seen it all. He’s traveled from sunny vales to rocky mountains and everywhere in-between on a journey to help independent pharmacies succeed. On this journey, Bruce has learned a thing or two: including what all successful pharmacies have in common. Bruce joins us this week to discuss innovation, improvement, and taking the next step on your own journey....

Five letters strike fear in the hearts of pharmacists all around: audit . In 2022, audits are on the rise, and pharmacies need to be on guard. Luckily, Trent Thiede can guide you through the process of your next audit. Trent is the President of PAAS National, an audit assistance service dedicated to helping pharmacies survive predatory audits, compliance issues, and whatever new tricks PBMs keep u...

Tony Minniti takes the “community” in community pharmacy to heart. For over 25 years, Tony and his team have been creating programs and services that serve the diverse patient population in Camden, NJ. By recognizing the different needs of each patient, Tony is able to create a more equitable community in Camden and foster a culture of inclusion for all. That’s because, for Tony, community isn’t a...

A wise man once said, “Great leaders aren’t born; they’re made.” But how do you take someone and them a leader? Kelley Babcock, Founder of Leadership Growth Formula, has made it her mission to learn the secrets of leadership and share them with independent pharmacists everywhere. Kelley knows that leadership can solve many of the pain points pharmacists face: they just need to unlock the leadershi...

In the past, you were bound by your pharmacy’s four walls. But in today’s world, you can step outside of your services and work with providers and patients to improve your community. In other words, you can be a larger part of public health. Tripp Logan, Vice President of SEMO Rx Pharmacies, discusses the key role pharmacists play in public health and explains how you can piece together your team...

Put on your armor and pick up your sword. Independent pharmacy is facing giants, but we’re not going down without a fight. Jay Phipps, CEO of Phipps Pharmacy, is a self-proclaimed “pharmacy gladiator” who’s building up an army and battling the most important issues in the industry. Jay joins Will to explain the vision behind the “pharmacy gladiators” — including how he got started, how he started...

After two years of testing, treating, and adapting to the changes of COVID-19, you’re ready to envision a world post-pandemic — but what does that look like? If you’re like most pharmacists, you’re probably feeling bogged down and burnt out, but you’re ready to see some changes in your business. Anne Pace, Co-Owner and PIC at Kavanaugh Pharmacy, opens up about the struggles of post-pandemic life a...

In 2022, we’re still singing the same tune. Med sync. Vaccines. Point-of-care testing. The future of pharmacy lies in services, but you might be missing out on a few new and profitable programs you didn’t even know about. Ashli Yoder, Clinical Services Pharmacist at Norland Avenue Pharmacy, explores some of the newest opportunities for pharmacists — from Cognivue testing to new types of diabetes t...

Things have changed in the last 2 years, including your reputation. Now more than ever, pharmacists are seen as trusted healthcare providers. With more rights and responsibilities, many pharmacists are ready to move past dispensing and take the next step into providing primary care services. But they’re not without pushback. Troy Trygstad, Executive Director of CPESN, joins Jeff and Josh to discus...

Pharmacy reform isn’t for the faint of heart. For years, individuals and organizations have fought for the industry’s most important issues, including everything from PBMs to provider status. We’ve gained momentum, but now, we have to keep it going. Brandon Cooper, Pharmacist at Soo’s Drug Store, explains how to make reform work: not only in your community and across your state, but throughout the...

Rannon Ching is one of the most innovative pharmacists in the industry, and it isn’t by accident. For Rannon, Pharmacist-in-Charge at Tarrytown Pharmacy, innovation starts with the desire to do better and be better — to “level up” your pharmacy. “Leveling up” means identifying obstacles, embracing change, and taking the right steps to innovate. Rannon joins Will to show you those steps. As Rannon...

It’s been a year and a half since the RedSail/PioneerRx acquisition, and change has happened fast. But is that change for better or for worse? NCPA CEO Doug Hoey returns to the Catalyst Pharmacy Podcast to ask RedSail CEO, Kraig McEwen, and PioneerRx Executives, Jeff Key and Marsha Bivins, the hard-hitting questions. Check in on the acquisition, hear feedback from real users, and find out what the...