Cardinal Health™ Counter Talk™ Podcast

Women are driving innovation, improving patient care and leading independent pharmacies through a changing healthcare landscape. In this episode, hosts Jason Callori, Michelle Britt (SVP, Retail Independent, Inside Sales & First Vet Services), and Chelsie Waite (Director of Sales, Retail Independent Sales - West Region) sit down with two remarkable women leaders: Monica Nikseresht, PharmD, and...

On this episode of the Cardinal Health™ Counter Talk™ Podcast, host Jason Callori explores the benefits of co-branding your pharmacy with the Medicine Shoppe International, Inc. (MSI) franchise. The episode features Tony Ibrahim, a multi-store owner with the Medicine Shoppe® Pharmacy network, and Lance Mindt, a MSI Franchise Business Consultant.   Tony and Lance discuss how pharmacies can benefit...

Independent pharmacists are facing increasing demands, and outdated payment processes add unnecessary friction. In this episode, Jason Callori speaks with Halston Prox, Founder and CEO of Tabz (formerly HealNow), and Cardinal Health Solution Manager Natalie Girardi about how modern payment technology is transforming independent pharmacies. The conversation highlights how Tabz helps streamline work...

From reimbursements to inventory management, independent pharmacists face ongoing pressure to optimize the financial health of their business. In this episode, Jean Paul Gibeault, PharmD, RPh of Atlantic Health System shares how their two retail pharmacies have maintained strong financial performance using solutions like Cardinal Health™ Reimbursement Consulting Services (RCS). He discusses how re...

Independent pharmacists are going beyond the counter to provide exceptional services through community partnerships. In this episode of The Counter Talk™ Podcast host Jason Callori speaks with Kristen Glesman, PharmD, Mandilyn Coffman, PharmD and Emily Rohling, PharmD.  These pharmacists share how they're transforming their pharmacies into vital community health destinations by partnering with loc...

The Community Leadership Award is a prestigious award recognizing our community pharmacists and their commitment to their patients. Each year at the Retail Business Conference (RBC), this award is presented to an independent pharmacist who demonstrates a commitment to promoting the principles of community pharmacy.                                                                                    ...

The Community Leadership Award is a prestigious award recognizing our community pharmacists and their commitment to their patients. Each year at the Retail Business Conference (RBC), this award is presented to an independent pharmacist who demonstrates a commitment to promoting the principles of community pharmacy.                                                                                    ...

The NCPA Digest, presented by the National Community Pharmacists Association (NCPA) and Cardinal Health, is a comprehensive analysis quantifying and profiling the state of independent community pharmacy. From benchmarking performance and implementing process improvements to identifying new strategies that have proven successful for their peers, there are many ways independent pharmacies can levera...

Independent pharmacy owners face unique challenges. On this episode of Counter Talk™ Podcast, host Jason Callori speaks with Jason Kizer, PharmD, owner of Kizer Pharmacy, about revitalizing your pharmacy's culture.                                                                                                                                                                                         ...

Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025. The final episode's topic is on the importance of celebrating women in pharmacy, elevating your leadership skills, differentiating in the...

Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025.  Episode Breakdown • Remote Pharmacy Support Services – Learn how independent pharmacies can overcome staffing challenges while lowering c...

Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025.  On Episode Two, Adam dives into Cardinal Health solutions and services: •        Reconciliation (Recon) - 01:10 •        Reimbursement Co...

Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025. This episode's topic is navigating Part B Biling for CGM Devices. This discussion will dive into the nuances that make Medicare billing a...

Join us as we celebrate 10 years of biosimilars. In this episode of The Counter Talk™ Podcast host Jason Callori speaks with Dracey Poore, Director of Biosimilars at Cardinal Halth to discuss the evolution of biosimilars and their impact on the healthcare landscape. Dracey shares valuable information on it's importance within the market and role of pharmacists. Click here to download the report an...

Pharmacist are in a great position to identify patients at risk of mental illness and take action on this public health issue. However, pharmacists themselves are dealing with increased workload staff shortages and stress. In the second episode of a two-part episode mini-series, Jason Callori speaks with pharmacist Tonya Shackleford and Wimberly Gayle, who share their personal experiences, insight...

Mental Health in the Pharmacy Part 1 | Cardinal Health™ Counter Talk™ Podcast The month of May is observed as Mental Health Awareness Month. In the first episode of a two episode mini series, join us for a conversation about the unique challenges and rewards of working in a closed-door pharmacy serving the most vulnerable populations. In this episode, we speak with Joan Wissinger, a pharmacist wit...

The Cardinal Health Retail Business Conference (RBC) is an annual celebration recognizing independent pharmacies and their unwavering commitment to comprehensive patient care in their community. Join us for a deep dive into RBC with pharmacist Joann R. Wissinger, a 25-year RBC veteran!  In this episode, Joann shares her insights on why RBC is a must-attend event for independent pharmacists, highli...

On this episode of the Counter Talk™ Podcast host Jason Callori speaks with Jeff Harrell, PharmD, CEO of Cascadia, a network of over 30 independent pharmacies in the Pacific Northwest region.  Jeff shares his journey from basketball player to successful pharmacy owner.  He discusses how he built his network and the challenges independent pharmacists are facing today in a competitive market. This e...

Join Jason Callori and special guest Kim Stokell, Director of Consumer Health Marketing at Cardinal Health, as they dive deep into front-end optimization. This episode explores the importance of a well-designed and merchandised front-end space, how to identify your customer base and their health priorities, and the role of private label products in driving sales.  Kim shares valuable insights on h...

Every February, families of patients and survivors come together during Feeding Tube Awareness Week to celebrate the positive impact of feeding tubes and challenge the associated stigma. Cardinal Health is proud to join this important conversation by sharing our latest podcast episode, hosted by Christina Rollins, a registered dietitian and nutrition support clinician. In this episode, Christina i...

Join special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky on a multi-episode journey recapping all things Retail Business Conference! Listen in for highlights of Cardinal Health customers, employees, services and solutions offered at RBC 2024! This episode’s topic includes Dispill®-USA. This discussion will highlight benefits such as building patient loyalty, medicatio...

On this episode of the Counter Talk™ Podcast, host Jason Callori speaks with Jerrica Mathis, Vice President of Government Relations, and Bryan Lowe, Director of Government Relations. This episode will explore the perspectives of state and federal government, latest developments in PBM reform and the potential impact of the upcoming election on the pharmaceutical industry. 

Join special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky on a multi-episode journey recapping all things Retail Business Conference! Listen in for highlights of Cardinal Health customers, employees, services and solutions offered at RBC 2024! This episode’s topic includes Cardinal Health™ Reconciliation. Learn how this solution can provide clear visibility into your p...

Each year, the National Community Pharmacists Association (NCPA), in partnership with Cardinal Health, publishes the NCPA Digest, a comprehensive analysis quantifying and profiling the state of independent community pharmacy. The Digest is designed to help pharmacy owners better manage their business and provide elected officials with data to inform policymaking. Cardinal Health has been a proud s...

Join special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky on a multi-episode journey recapping all things Retail Business Conference! Listen in for highlights of Cardinal Health customers, employees, services and solutions offered at RBC 2024! This episode’s topic includes Women in Pharmacy. It will discuss industry insights that are relevant to women pharmacists to he...