CAR WASH Podcasts

We have a very exciting update about the future of CAR WASH the Podcast. Tune in to hear more!

This episode has a pretty simple description. We talk about what data you should be gathering and the best way to leverage it. That is it. Our guest this week is Neil Hoyne, the Chief Measurement Officer at google, and author of “Converted: The Data-Driven Way to Win Customers' Hearts”. He compares business to everyday relationships, explains data’s role in decision-making, and even gives us an ex...

This week we speak with Howard M. Shore. Shore is the Founder and CEO of Activate Group, a Bestselling Author, speaker, and serial entrepreneur. He talked with us about zeroing in on your customer, making decisions for them, and the importance of turning your current customers into raving fans. We get into the weeds on payment structures and membership plans and Shore uses the phrase “check your e...

We bring you our monthly conversation with CAR WASH Experts. Each month a panel of experts discuss a topic. This week it is how to attract, retain, and train the next generation of workers We are joined by George Hobson of Brown Bear Car Wash, Shaun Nordgaarden of Waterway Carwash, and Claire Moore of the International Carwash Association to compare notes on how we can make our washes an attractiv...

In this episode, we hear from Bob Klein, ICA's long-time Research Director. Klein gives us insights on the ICA 2022 Consumer Study. We discuss what changed in the last years, and what hasn't. Klein talks trends and predictions on what will be important in the coming years. Most importantly we talk things that could improve customer satisfaction. If you don't run an easily accessible subscription m...

In this episode, we share a conversation with Josh Linkner. Linkner is an author, speaker, and expert on creativity. He shares ways we can shake up the normal way of thinking to boost our creative output, ways to help groups generate creativity, and how to make our organisations ones that reward new ideas!

In this episode, we share a conversation with the recent ICA Hall of Fame Inductee Bill Dahm. To understand Bill Dahm’s story and legacy, however, you also need to understand the story of Crew Car Wash, The Dahm Family, and the people Crew and Bill have impacted along the way.  We hear from Bill, and the people at Crew this week plus his ICA Hall of Fame acceptance remarks at the Car Wash Sho...

In this episode, we bring you our monthly conversation with CAR WASH Experts. Each month a panel of experts discuss a topic. This week it is data data data! We are joined by Anne Mauler of Soapy Joe’s, Andy Agostini of Magnolia Wash Holdings, and Anoop Kanthan of OmniX to compare notes on how we can prioritize data…and what is possible once we have it! This conversation was recorded at the CAR WAS...

In this episode, Jake Simpson joins us to tell a story that is a little bit different from what you have heard from our show. Simpson spoke to us from southeast Pennsylvania to discuss his small in-bay automatic and self-serve car wash and the challenges that come with washing cars in a very rural area.  Simpson also tells us the story of an old Nascar that he bought and refurbished as a spec...

In this episode, Chris Riddell, futurist, answers our many questions like: What changes did you see as a result of COVID? How comfortable is the public with companies using data? How should we use data? What can companies do to stay ahead of the tech curve? Will we ever be able to pay using our cars as a wallet? Tricks to identify the customer at check-in and..like…what is a futurist? 

In this episode, Lt. Col Jason O. Harris joins us to tackle culture and team building. Harris takes his long time service as a U.S. Air Force Officer Special Operations Pilot and U.S.A.F. Academy Instructor and applies it to our work cultures. His tips help to make our washes trusting and attractive places to work. Plus we hear about the best variety of donut.

In this episode of CAR WASH the Podcast Eric Wulf, ICA CEO talks with Rob Shesol of Splash Carwash China about how a bad car wash experience in Prague led him to open the first tunnel car wash in China and the incredible opportunity that has become.  Shesol also discusses the role of the Chinese government and environmental solutions in Splash's success. 

In this installment of CAR WASH Experts, we have an incredible conversation with our panel including Dorielle Birnkrant of PetroCal, Jessica Zazworsky of The Bubble Barn, and Mayra Chimienti of Mister Carwash about women in leadership in the car wash industry. This conversation was recorded in the CAR WASH Magazine Studio at the CAR WASH Show 2022 in Nashville.

This week we are talking about community. In this episode, we are joined by Richard Belanger of Motor City Wash Works, Nick Rodia of Sgt. Clean Car Wash, and Mark Curtis of Splash Car Washes to discuss their community engagement. They talk about the causes they support, how they found them, how they leverage the support of the car wash community, and the impact they have on the community and withi...

This week's podcast is another panel episode with CAR WASH Experts answering the question: To Coupon, Or Not To Coupon? We talk the who, how, where, what and why of intentional promotion and discounting, a few tips on retention and referrals, plus a few things you can do today to be better tomorrow.  Thanks to Nick Lopez from Bubble Bath Car Wash, and Nicholas Rodia from Sgt. Clean Car Wash,...

This week on CAR WASH the Podcast™ we talk with Ben Nemtin. Nemtin is the #1 New York Times bestselling author of What Do You Want to Do Before You Die? and a star of MTV’s highest-rated show on iTunes and Amazon called The Buried Life. Nemtin’s message is one of radical possibility. We discuss how fulfilling your own goals and reserving time for yourself can help you show up better in business an...

This week on CAR WASH the Podcast we are taking you behind the brand with EverWash who aim to be in their words: "the GrubHub of carwashing". We get the back story on how this brand started, what they're doing today, and where they're headed in the future. EverWash is amazingly powerful in opening up the opportunities for how we can all enhance our customer experiences and drive our conversions th...

This week we talk with Hernani Alves, owner of Turbo Shine, Chief Motivational Officer of Balanced IQ and author of Balanced Accountability: Create a Culture of Ownership. Alves tells us the story of his career and the lessons he learned along the way. He shares lessons on how to use accountability in a positive way, how to create a company culture that promotes love and ownership, and how we can...

It is the last Thursday of the month so we are bringing you another installment of CAR WASH Experts. Each month we discuss a topic with a panel of experts in the industry. This conversation is centered around scaling your marketing efforts. Tune in to hear Sam Sousa of All American Express, Beth Martin of Express Wash Concepts, and Jonathan Kierman of Super Star Car Wash discuss their marketing pl...

We are bringing you another CAR WASH the Podcast™ episode from the field as we visit our second cold-weather location in the last few weeks! Jessica Zazworsky from The Bubble Barn tells us about her path to the industry, what it was like to go from a corporate career to the carwashing community, and her keys to success for someone starting out.  We also discuss the Bubble Barn location and th...

This conversation with Andrea Vahl comes from the 2021 Car Wash Show. Vahl, digital marketing expert and co-author of "Facebook Marketing for Dummies" answers all our digital growth questions. Should I be investing in paid advertising? Which platform suits my message? How can I get the most bang for my buck? Tune in to find out.

In this episode, we take you into the field for Crew Carwash's Grand Opening in St. Cloud, Minnesota. We speak to Sally Grant, Executive Vice President and Billy Schaming, President about the company's ethos and culture as well as several other team members who moved from Indiana to open this location. They discuss their experience during the expansion, the company culture that has kept them there...

This week, Mister Car Wash’s John Lai joins ICA CEO Eric Wulf to share how Mister Car Wash is approaching the industry now that they’re a publicly-traded company. Find out what’s different, and what’s staying the same on their journey.

It’s the last Thursday of the month, so we’re treating you to a panel conversation with our car wash experts to talk “Menu Matters.” Tune in as we explore the good, the bad, and the ugly with our menus. We'll discuss some out of the box ideas with Anne Mauler of Soapy Joe’s, Nick Rodia at Sgt. Clean, and Jessica Price Easter from Qual Chem.

We've got a fun conversation for you in this episode around LUV Car Wash and the explosive growth they've experienced. Turns out ... to grow quickly all you really need is LUV. We chat with JT Thomson and Darren Skarecky about their path to today, and how all of their collective experiences have added up to this moment for them. It was meant to be. This, friends, is a LUV story.