CAR WASH Podcasts

So, you achieved your goals and you’re still unhappy? It’s a common problem amongst high achieving individuals. In this episode, David Begin speaks with Joan Sotkin of Prosperity Place. Joan Sotkin helps business owners and managers determine what values are important to them personally and how to incorporate those values into their professional life. This episode is not your typical car washing p...

What about the Details? In the Episode of the How of Car washing, Industry expert and consultant Prentice St. Clair talks about how automotive detailing has changed over the years and how the advances in automotive paint technology, polished and sealants have contributed to easier and better finished for vehicles. Prentice talks about the three-step process for detailing the exterior of a vehicle...

What about the Details? In the Episode of the How of Car washing, Industry expert and consultant Prentice St. Clair talks about how automotive detailing has changed over the years and how the advances in automotive paint technology, polished and sealants have contributed to easier and better finished for vehicles. Prentice talks about the three-step process for detailing the exterior of a vehicle...

If you want a high performing carwash that lets you sleep well at night and one that your customers love, documented processes are the key. In this episode, David talks about why written processes and procedures are so important for the car wash team and how it translates to a consistent remarkable customer experience. David breaks down how to create written processes easily and quickly and how to...

Women working at your carwash could be your greatest asset! Claire Moore, Chief Content Officer of the International Car Wash Association (ICA) talks with David Begin about the recent Women Leadership Experience, held this past November in Chicago. Claire discussed the topics and presentations of the event and how carwash owners and managers should consider the unique advantages that women bring t...

What is the foundation for a good preventive maintenance program? David gives a “Quick Talk” discussion at the 2019 Southwest car wash show in Arlington Tx. David discusses the importance of the everyday task list that carwash employees use to inspect, adjust and tune equipment so that we minimize the number of unexcepted equipment repairs and replacements that sap carwash uptime and maintenance e...

You want all three, but you can only pick two! David and Henry discuss the concept of the “Project Triangle or the “Iron Triangle” and how it applies to the carwash industry. While we all want to be good, fast and cheap, the forces of running a business day to day will allow you only two of these. Knowing what you are good at and more importantly, what you are not good at or what you don’t plan to...

Does your team clearly understand what you want?  David Shares his management journey with team expectations. David explains how unspoken and unmet expectations are the silent killers of high performing teams.

You, your customers, and your employees should share the same happy place. David Begin shares where his happiest place on Earth is located in his carwash. David goes over how to make your happiest place your employee's happiest place as well. What things should your employees be looking for while a car is in the tunnel? He explains why customers find happiness at the end of the tunnel and how to m...

Bevin is an Industrial Hygienist with Colorado State University in Fort Collins, Colorado. In this two-part series, Bevin discusses the different types of OSHA inspections and what to do if you encounter an OSHA visit. She also talks about the typical problem areas that carwashes encounter during OSHA inspections. Bevin also give carwash owners some guidance and tips in starting and developing a c...

Bevin Luna, Industrial Hygienist with Colorado State University in Fort Collins, Colorado. Bevin talks about OSHA consultation services that other organizations provide throughout the country and how car wash owners and managers can take advantage of this free service. Bevin also discusses the different types of OSHA inspections and what to do if you encounter an OSHA visit. She also talks about t...

In this episode of the How of Carwashing, we visit with Jimmy Starnes, the CEO of Starnes and Associates and a Partner with Mammoth Holdings, a car wash chain located in Atlanta GA. Jimmy shares his knowledge and insights about business coaching. Jimmy shares insight on how Life planning and coaching to lead a small business owner to success. He coaches individuals to corporation teams and strives...

How does your past performance help you build future goals? David Begin shares some of the lessons learned and taught by his Coach Dan Sullivan. As you start the new year with lofty goals, it's important that you review your past performance to see how far you have come. Progress can only be seen if you look backward and not forward. Only looking forward at your future goals and the ideal situatio...

90% of small business are unsellable. Considering selling your wash? Mike Finger, the founder of Exit Oasis joins us on the show. Mike shares strategies on how to let go and what to consider when selling your business. When will you be ready? What costs may a small business owner face? Is your business even sellable? Mike has your answers with a simple approach to help small business owners. Mike...

The Carwash Customer, delivering a consistent experience for the three types of car wash customers with Jimmy Starnes. Jimmy is the CEO of Starnes and Associates and a Partner with Mammoth Holdings, a car wash chain located in Atlanta, Georgia. Jimmy shares his knowledge and insights about car wash customers. Jimmy shares how they trained their management team to recognize the three different type...

Managing Young Employees with Bruce Tulgan. Bruce is an internationally recognized expert on young people in the workplace and one of the leading experts on leadership and management. Bruce is also a best-selling author, including “Not Everyone Gets a Trophy: How to Manage the Millennials”. Bruce shares his insights on managing Millennials and other young employees in our car wash businesses. Davi...

Key Performance Indicators (KPIs) for the car wash business with David Begin. David shares the KPIs he believes are important to track and monitor to measure your business performance and for planning. He breaks it down by the different stakeholders of your car wash business, and provides practical examples. A Key Performance Indicator (KPI) is a measurable metric that shows you how effectively yo...

Tax Law Update with Diane Gardner, a Certified Tax Coach and an expert at helping small business owners take full advantage of the tax laws. She shares specific examples of how the recent changes to the tax law will impact your car wash business this year, and what you can do to take advantage of the changes and avoid potential issues. As a certified tax coach, she offers a FREE tax analysis for t...

SBA lending for the car wash business with Mandy Kuxhausen. Mandy is an expert on Small Business Administration (SBA) lending and a Business Development Officer at TBank. We chat about everything related to SBA loans - from the different SBA lending programs available to the basics of credit worthiness - as an option for financing your car wash business. Mandy’s comprehensive background in all fac...

Protecting your car wash business from cybercrime with Adam Anderson. Adam is an entrepreneur, consultant, author, trainer and cyber security expert. He shares his background, from dropping out of college to launching his own business. He also shares extremely valuable tips & advice on how to avoid cyber crime in our car wash business. Adam’s previous books "Small Business Cyber Security" and "Bui...

All about brushes, cloth and other car wash media with Ted Yamin Jr. Ted is one of the owners of Gallop Brush which was founded by his father. His family has been in the car wash industry since the 1950s. Ted shares his valuable insights on everything related to brushes and cloth – from the benefits of the different materials to how to detect when a brush needs to be replaced. David Begin is the h...

HR for your car wash business Part 3. This is part 3 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 3 of the series Claudia and David discuss overtime pay, employment law, the value of employee bonuses versus base pay, using other recruitment and retainment in...

HR for your car wash business Part 2. This is part 2 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 2 of the series Claudia shares the impacts of regulations (federal, state and local), minimum wage laws, the opioid epidemic, other challenges with finding qual...

Human Resources for your car wash business Part 1. This is part 1 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 1 of the series Claudia shares her personal background and the challenges she faced with transitioning from the corporate world to starting her own...

David shares his recent remarkable experience attending the Masters Golf Tournament. David and Henry chat about the experience and how we can apply some of the observations to our small businesses. How do we deliver remarkable experiences for our car wash customers? David Begin and Henry Lopez are the hosts of this episode of The How of Carwashing show – dedicated to help you start, operate and gr...