Car Dealership Podcast

Send us Fan Mail The car industry is being rebuilt from the ground up. Most dealers don't see it yet. Margins are tightening. Chinese OEMs are landing in Europe with their own software stacks. Electric vehicles are reshaping the service revenue model dealers have relied on for decades. And somewhere in all of this, AI is quietly doing things that nobody is talking about publicly — yet. Hélène...

Send us Fan Mail Most dealers think the problem is the price. It's not. Rolf Westgeest  is the founder of EuroStocks.com and one of Europe's most experienced voices in automotive digital retail. He has spent 20 years inside the European automotive marketplace, building platforms, advising hundreds of dealerships, and watching millions of euros get quietly wasted on price cuts that never...

Send us Fan Mail What if the biggest problem in your dealership isn't your tools, your leads, or even your team but the conversations you're not having? That's the thread running through my chat with Stefanie van Dijk, and it might just be the most honest conversation we've had on this podcast in a while.  Stefanie has spent over a decade in automotive, starting on the dealersh...

Send us Fan Mail What if the real problem in automotive retail isn’t too little technology, but too little purpose? In this episode of The Car Dealership Podcast , I sit down with Bart Pellis, a marketing strategist, advisor, and keynote speaker working with dealerships and national sales companies across Europe. Born and raised in the south of the Netherlands, he now lives and works along the Med...

Send us Fan Mail Every dealer wants more leads, more trust, and more sales. But here is the uncomfortable truth. Many still treat their website like a digital brochure instead of the online version of their showroom. And in 2025, that gap is costing real money. In this episode, I sit down with Ysai Laumen, founder of Morgen Internet, to talk about what actually makes a dealership website convert....

Send us Fan Mail In this episode, my guest is Derek Verpooten from Autotelex Belgium. Derek Verpooten is a father of three with a lifelong passion for cars, motorsport, and cycling. With more than 25 years in the automotive industry, and the last decade focused on digitalization, he now works as a business developer helping dealers tackle the challenges of fast-changing processes. Derek believes t...

Send us Fan Mail In this episode my guest is Jacqui Barker, Global OEM Strategy Director at Keyloop . Jacqui’s career path has taken her from the early days of car magazines, through AutoTrader’s shift from print to digital, and now into helping OEMs and retailers adapt to the fast-changing world of tech and customer experience. We talk about the big lessons she learned at AutoTrader that still ap...

Send us Fan Mail In this episode, my guest is Paul de Vries , founder of DCDW (Digital Car Dealer Workshop) and a familiar face in the European automotive industry. Paul has worn just about every hat in the business—from pumping gas at a Volkswagen station, to running a dealership, to building and selling the first online new car platform in Europe to eBay. We get into some powerful lessons about...

Send us Fan Mail In this episode, my guest is Johan Verbois , founder of MA5, a used vehicle consulting, an international consulting firm specializing in used vehicle operations, remarketing, and residual value management. Johan’s journey into automotive started with a surprising detour from physiotherapy to dealership life—and turned into a 35+ year career shaping used car operations at some of t...

Send us Fan Mail In this episode, my guest is John Lin , a renowned speaker, China expert, and platform evangelist, known for his unique ability to bridge Eastern innovation with Western business practice. As a regular columnist for Twinkle Magazine and a former Lead Ecosystem Business Developer at bol.com , John has spent his career exploring the intersection of Chinese tech trends and local mark...

Send us Fan Mail In this episode, my guest is Steven van Belleghem , a globally recognised expert in customer experience and the impact of technology on business. He’s the author of several bestsellers, including When Digital Becomes Human , Customers the Day After Tomorrow , and The Offer You Can’t Refuse . Through his work with Nexxworks, Steven helps leading brands figure out how to stay releva...

Send us Fan Mail In this episode, my guest is Martijn Bovee, Marketing Director at Louwman Dealer Group—one of the largest dealer groups in the Netherlands. With prior experience as General Manager at Auto.nl, a pioneer in online car retail, Martijn combines deep industry knowledge with a pragmatic vision for the future. In this episode we talk about what actually happens when you introduce AI int...

Send us Fan Mail In this episode, my guest is Johan Sundstrand, CEO and co-founder of Phyron, a company that’s helping car dealers turn their inventory data into high-quality videos at scale. We talk about how Johan went from running Sweden’s largest golf shop at 18 to building a tech company that now serves over 4,000 dealers in more than 35 countries. But more importantly, we get into the how an...

Send us Fan Mail  In this episode, my guest is Stephen Whitton , founder of MenAble , a UK-based initiative focused on improving mental health in the automotive industry. We talk about what mental health really looks like behind the scenes in dealerships, and why Stephen prefers to call it mental wealth .  Stephen doesn't just bring insights — he brings lived experience. From his own breakdow...

Send us Fan Mail In this episode, my guest is Joost Nieuwlaar , a digital consultant at Datamotive , Joost has been active in the digital automotive world for more than seven years. He helps dealer holding companies and car companies optimise their digital strategy, from lead generation to conversion. Joost stood at the cradle of Datamotive, inspired by recurring questions from the market. His mis...

Send us Fan Mail In this episode I sit down with Alex Gaspar, founder of AutoDialog, to unpack a seriously inspiring transformation—from being pulled out of school to save his family’s dealership, to building one of Belgium’s most respected automotive groups, and ultimately, launching a tech platform that’s revolutionising after-sales for dealers across Europe. But this isn't your typical fou...

Send us Fan Mail In this episode, I sit down with Miguel Michiels, COO of AutoChat , to explore how AI is transforming the car business from the inside out . Miguel has spent over a decade in automotive retail, helping dealerships and leasing companies rethink their strategies. From running pricing at LeasePlan to leading the omnichannel revolution at Carnext, he knows exactly what it takes to sel...

Send us Fan Mail Welcome to the First Episode of The Car Dealership Podcast!  In this episode we’re diving deep into how AI and digital communication are reshaping the automotive industry. No overhyped buzzwords—just real conversations about what’s actually working in dealerships today. To kick things off, I’m joined by Michiel Borst, Chief Commercial Officer at UnameIT, a company that’s been revo...