Car Dealership Guy Podcast

Today's show features: - Bob Kuehl, Vice President of Fixed Operations at Zeigler Auto Group

 - John Bishop, Service Director at Volkswagen of Clarksville 

 - Vince McIsaac, Director of Parts Operations at Hawk Auto Group This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel AI works 24/7, inst...

Today I'm joined by Michael Maroone, Chairman and CEO of Maroone USA. Michael breaks down why new cars are becoming commodities, where profit has actually migrated, and why culture, curiosity, and operational freedom matter more than pay plans. This episode is brought to you by: 1. Podium - 78% of customers buy from the first business that responds, yet most businesses reply an hour or more late....

Today's show features: - Matt Sokolowski, COO of Willis Auto Campus

 - Michael Gilson, CEO of Conversica - Ryan Merrick, Finance Manager at Fred Beans Automotive Group This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel AI works 24/7, instantly answering complex inventory, trade-in, and financ...

Today Sam D'Arc is joined by Zach Billings, Co-Founder of Wikimotive. We break down why AI search is an evolution of SEO—not a replacement—and why consumer behavior is changing far slower than the hype suggests. Zach explains where GEO actually matters today, why reputation and human content outperform technical gimmicks, and why most dealers should still double down on traditional search. The big...

Today's show features: - Jake Lebowitz, Partner/Dealer Principal of Raceway Auto Group

 - Paul Sansone, Owner of Sansone Jr Auto Group

 - Zach Billings, CEO of Wikimotive

 - Michael Wood, General Manager of Land Rover Chantilly This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel AI works 24/...

Today's show features: - David Rogers, Fixed Operations Director of Piazza Auto Group - Bill Demaree, Corporate Director of Fixed Operations at Tom Wood Automotive This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales...

Today I'm joined by Matt Stuckey, President of Stuckey Automotive. Matt explains how real estate mandates, throughput targets, and workforce pipelines intersect, and why productivity—not volume—is the real competitive edge in today’s market. This episode is brought to you by: 1. iPacket - iPacket also offers iPacket Recon, iPacket OnTargeting and iPacket Value - the newest product to the iPacket l...

Today's show features: - Richard Brunell, General Sales Manager at Toyota of Bellingham - Jarrod Kilway, VP of Digital Ops at Casa Auto Group - Devin Kaulback, General Manager of Subaru of Niagara Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales,...

Today Sam D'Arc is joined by Justin Zane, SVP, US Marketplace & Services at OPENLANE. We unpack why digital auctions have overtaken physical lanes in reach and efficiency, and why old habits—not economics—are keeping brick-and-mortar alive. Justin explains how off-lease inventory is reshaping acquisition strategy, where AI improves condition accuracy, and why speed is now the dealer’s most valuabl...

Today's show features: - Wesley McCullar, Dealership Operator of Lake Norman CDJR - Tina Tasche, Innovation and Technology Specialist at Van Horn Automotive Group This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales,...

In this episode of the Industry Spotlight, we dive into why used car success in 2026 is no longer just about the purchase price, but about the high-stakes ability to acquire and articulate a vehicle's complete story. Joining host Sam D’Arc is Doug Horner of General Sales Manager at Mercedes-Benz of North Olmsted and Tyler Astorg, Vice President Sales at iPacket to discuss how precision data—specif...

Today's show features: - Tully Williams, Fixed Operations Director of The Niello Company - Dave Thomas, Director of Content Marketing at CDK Global - Jim Sabino, Fixed Operations Director of All American Ford Paramus This episode is brought to you by: Foureyes – Foureyes helps dealers turn data into action. Starting with a clean, connected data foundation across dealership systems, Foureyes empowe...

Today I’m joined by Donald Kemp, General Sales Manager at Stowasser Buick GMC. We dig into why human-first social content is outperforming inventory posts, how moving F&I earlier drives higher penetration, and where dealers are quietly leaking money through junk fees. This episode is brought to you by: 1. Experian Automotive - Like most Car Dealership Guy Listeners, you’re constantly looking for t...

Today's show features: - Scott Simons, Dealer Principal of Simons Chevrolet GMC - John Ellis, CEO of Agile Auto - JR Toothman, Owner of Toothman Ford This episode is brought to you by: Foureyes – Foureyes helps dealers turn data into action. Starting with a clean, connected data foundation across dealership systems, Foureyes empowers dealerships to use that data to drive consistent execution throu...

Today I’m joined by Jake Cronin, CEO of Siro. We break down the massive “dark matter” problem in dealership sales, why most of the sales process has been invisible until now, and how AI is finally capturing what actually happens in the showroom and F&I office. Jake explains how dealers are using real conversation data to coach faster, enforce process, and connect marketing spend directly to in-sto...

Today's show features: - Matt Bowers, Owner of Matt Bowers Automotive Group - Miguel Yelos San Martin, Principal of YSM Design, P.C. - Shane Wood, General Manager of Bruce Titus Automotive Group This episode is brought to you by: Foureyes – Foureyes helps dealers turn data into action. Starting with a clean, connected data foundation across dealership systems, Foureyes empowers dealerships to use...

Today, Sam sits down with Steve Hoggle, General Manager at Honda of Lake City and Sarah Copp, Director of Major Accounts at Lotlinx to pull back the curtain on the "Moneyball" strategy of modern automotive retail. While many dealers are still relying on gut instinct and "emotional buying" at auction, the nation’s top-performing groups—including the $11 billion Morgan Auto Group—have shifted to a p...

Today's show features: - Dennis Gingrich, Sales and Finance Director of The Niello Company - Marion Cain, Managing Partner of Bell Auto Group - Russell Richardson, Russ Flips Whips This episode is brought to you by: Lotlinx – ChatGPT can write emails, plan trips, even tell jokes… but it can’t tell you which VINs are at risk of sitting too long, how your dealer performs against your competition, or...

Today I’m joined by Eric Rea, CEO of Podium. Eric breaks down how AI agents are replacing labor across sales and service, why speed is now the ultimate competitive advantage, and how fixed ops is finally getting real AI help instead of glorified answering services. This episode is brought to you by: 1. CNA National - CNA National is the premier F&I provider for dealerships nationwide. With more th...

Today I’m joined by Brian Hoang, CEO of Mia. We dive into why dealerships are moving beyond fragmented SaaS tools toward AI-native platforms that automate real work, not just conversations. Brian explains why consolidation is inevitable, and how dealers are already driving real revenue by offloading high-volume service tasks. We also get into where most dealers go wrong with AI adoption—and what s...

Today's show features: - David Steinberg, CEO of Foureyes - Brian Benstock, Vice President & General Manager Paragon Honda and Paragon Acura - Robert Steenbergh, CEO of AutoPayPlus This episode is brought to you by: Siro – Your customer conversations are gold—but most dealerships never extract the insights trapped inside them. Siro helps your team tap that data for smarter coaching, consistent pro...

Today I’m joined by Andrew Habberstad, CEO at Habberstad Auto Group. We unpack how a single relationship led to a $7,000 BMW franchise. Andrew breaks down generational continuity, smart expansion, and why listening to peers can quietly reshape a dealer’s entire future. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealersh...

Today's show features: Margaret Henney, Vice President of Marketing at CoVideo Taylor Mazock, Social Media Manager at Cavender Auto Group Jason Espin, Automotive Technician at Benzel-Busch Motor Car Lauren Clarke, RV Sales Assistant at Airstream of South Florida Chris Escalante, Finance Assistant at Suburban Buick GMC of Troy This episode is brought to you by: Stream Companies – Stream Companies i...

Today I’m joined by Annie Fallows, Head of Navigator Platform at Capital One. We dive into a massive shift in market sentiment, exploring how dealer trust skyrocketed from 44% to 70%. Annie breaks down why Gen Z is your most loyal—yet most anxious—customer and reveals the "spicy" truth that most digital processes only save five minutes of in-store time. You’ll learn how to bridge the friction-fill...

Today's show features: - David Wyler, President and CEO of Jeff Wyler Automotive Family - Ryan Rohrman, Chief Executive Officer of Rohrman Auto Group - Cuyler Owens, CEO of Widewail - Scott Painter, Founder & CEO of TrueCar This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results throu...