CapTech Trends

In this episode of CapTech Trends, we dig deeper into hyperautomation, one of our four 2022 Tech Trends. Our host, Vinnie Schoenfelder, and CapTech fellow Bill Klos discuss how hyperautomation technology is preparing organizations for the next frontier of digital transformation. Listen in as we discuss:  The differences between automation and hyperautomation The factors that are causing companies...

In this episode of CapTech Trends, we dig deeper into one of our four 2022 Tech Trends about microchannels. Vinnie and CapTech Agile Director, Brian Hardwick, chat about how the user experience has evolved from multichannel to omnichannel, and now to microchannels, and how these small channels can have a big impact on the overall user experience. Listen in as we dig into both the technology and br...

In this episode of CapTech Trends, we dig deeper into the first of our four 2022 Tech Trends about the cloud and productivity. Cloud SME Mike Diiorio and Vinnie discuss the ways in which a move to the cloud is a culture change and requires organizational buy-in, communication with your teams, and a long-term cloud strategy. Listen in as we cover the following hot-button topics in cloud adoption to...

In this episode, we bring Calli Rogers, director in our data and analytics practice, back by popular demand. Listen in as we dig deeper into metadata-driven ingestion and discuss topics such as: Why Python is the preferred language in the analytics space. The importance of having a full-time role in data governance. Trivia: Why is our data butler named Alfred?

In this episode of CapTech Trends, we dig deeper into our 2022 Tech Trends with data expert Michael Fitchko. This episode is rich with case studies and advice on how to grow your data productization efforts, whether you're just starting or have a mature architecture.    Listen to learn more about:  Why the relationship between your data and your company's vision is important to success. ...

In this episode, Vinnie talks with Clinton Teegarden, a Director in CapTech’s System Integration practice, about what companies can do today to successfully prepare for the metaverse. Listen to learn more about:  Why it's important to understand crypto now. How to start thinking about unique customer experiences without the constraints of a physical store.  How the metaverse is creating compl...

In this special edition of CapTech Trends, Vinnie chats live with one of CapTech’s data leaders, Arjun Baradwaj, about how companies can expertly leverage their data as a revenue stream through data productization.

Has consumer behavior returned to “pre-covid-19” norms? In this episode of CapTech Trends, Vinnie Schoenfelder chats with CX Principal Bree Basham about our 2021 consumer study which looks at consumers’ perceptions, behavior and technology usage. This annual study, started in 2020 during the pandemic, shows how customer expectations have shifted and how brands must emphasize innovation and inclusi...

In this episode of CapTech Trends, Vinnie chats about the future of machine learning with data engineering director Calli Rogers. Listen to learn more about:  ·      Why bias is inherent in data science and machine learning ·      What the future looks like for machine learning ·      Why it’s important to know your specific industry – in addition to the math and statistics – to be successful

Featuring ARtGlass CEO Greg Werkheiser, this CapTech Trends episode discusses how ARtglass, a Richmond, VA based company, is bringing cultural sites like Pompeii, George Washington's Mount Vernon, and Madame Tussaud's to life through an immersive Augmented Reality wearable.  Introducing this technology into museums and historical sites not only leaves people entertained, but also provide...

Your data is the most powerful data set that exists on the planet today. Should you have control over and own your own data? In this episode, Vinnie Schoenfelder welcomes mePrism CEO Tom Daly and CapTech co-CEO Steve Holdych to discuss data privacy and its value to both the consumer and companies. Topics covered include:   Understanding how your data is being used and how the magic of technology c...

In this episode, our CTO Vinnie Schoenfelder speaks with Jack Cox, Ryan Tarrant, and Brian Bischoff about how innovation challenges are great for employee morale and skills development. And if the focus is on true intellectual curiosity, the potential can extend beyond internal benefits. We’ve seen the solutions from our innovation challenges translate into new solutions that help our clients solv...

In this episode of CapTech Trends, CapTech CTO Vinnie Schodenfelder chats with CX Principal Bree Basham, and Senior Manager Kevin Vaughan about how to invest time and resources in innovation post-COVID-19.  What you'll hear  Businesses are identifying and quickly addressing new opportunities that are being created due to COVID-19.  Customer expectations are changing and they are redefining wh...

In 2020, smart companies understood, almost immediately, that customers were adopting new technologies, prioritizing safety, and expecting value—and that they were willing to change their shopping behaviors to meet these shifting needs. As customer demands have increased, organizations need to understand gaps that jeopardize brand loyalty among competitors. In turn, they will have better insight a...

If your organization is new to Machine Learning (ML), there are some best practices and common pitfalls you must be aware of. Often, organizations become interested in the promise of ML, or they want to play catch-up with their competitors, and they decide that it’s time to adopt ML too. But it’s not something that happens just because you want it. Often, leaders don’t know what problems ML can so...

We’ve long been following Augmented Realtiy (AR) and Virtual Reality (VR) and predicted that AR would outpace VR. So far that seems to be coming true. What’s interesting is that AR came about in the 1960s but went nowhere quickly because it wasn’t viable – until mobile came along and now it’s caught like wildfire. Why? Unlike VR, which is still pretty niche and expensive for hobbyists and architec...

A Hothouse is an Agile innovation method that combines principals of Lean & Design Thinking to solve complicated or gnarly business problems - sometime in day, sometimes in a couple of days. Hothouses involve truly understanding the problem, and then getting the right people into a room for a highly collaborative, cross functional, and flexible working session that yields impactful, actionable...

Creating more diversity in the world of Technology will only result in a stronger, more impactful future for computer science. Black Girls Code fills a critical gap by motivating and teaching black girls to embrace the techie within and find joy with a future career in STEM. Crystal Harris joins this podcast along with Mylon Blueford to talk about the amazing things Black Girls Code has done for g...

Accessibility software and hardware, as well as the approaches and patterns that can be applied to software development, enables the use of computing technology for those who are disabled or impaired. Web Content Accessibility Guidelines 2.2 (WCAG) will be released much sooner than the previous release and organizations need to be ready to implement new changes. But organizations shouldn’t view we...

In this episode, CapTech technical thought leaders demystify the difference between artificial intelligence (AI) and machine learning (ML).  The many applications of machine learning that propel vastly different industries are explored, along with the recent advancements in ML that are generating more interest than ever before. And since no technology comes without challenges, our experts discuss...

CapTech Customer Experience (CX) researchers explore the findings of two recently conducted CapTech survey studies to understand the impacts of COVID-19 on financial services customers. This research provides insights into customers’ financial decisions, attitudes toward future habits, and perception of their financial institution’s response to the pandemic. Our speakers share key insights and rec...

CapTech Customer Experience (CX) expert, Jason Snook, PhD, takes a deep dive into the history, current landscape, and applications of conversational technologies and how these play into the rapidly changing business dynamic with COVID-19. Our thought leaders explore how companies can leverage chat bots, text bots, natural language processing, and other technologies to provide value to their custom...

CapTech technical experts discuss enterprise architecture and where it performs best within an organization. As middle-tier technologies have shifted from monolithic tools and frameworks to more lightweight, containerized, and server-less environments, a similar movement has also occurred in enterprise architecture. Formally centralized enterprise architects have now migrated to be distributed arc...

Dr. David Sprick from the Kansas Department of Labor’s Division of Workers’ Compensation joins CapTech thought leaders for a discussion on how the COVID-19 pandemic has presented a number of challenges for state and local agencies. Our speakers highlight opportunities for agencies to leverage private sector best practices to modernize, enhance the citizen experience, and create efficiencies that d...

CapTech Agile Coaches discuss how to run an effective remote standup meeting amidst the unique circumstances of COVID-19. The speakers share how teams, both familiar and new to daily standups, can find their groove and improve standup meetings in this virtual environment.