Can't Stop the Growth

In this episode, Chad sits down with Alec Stefanovski, Editor of Homepros, to discuss key shifts in the home services industry. From navigating HVAC regulations to the latest in tech and AI, Alec shares insights on private equity's influence and strategies for staying adaptable. Perfect for leaders looking to stay informed on trends and smart growth in a rapidly evolving industry. Additional Resou...

Join Josh and Andy for part two of an insightful conversation with Landon Brewer, diving deep into the entrepreneurial journey, specifically focusing on scaling businesses in the home services industry. Landon shares hard-earned lessons about leadership, overcoming imposter syndrome, and navigating the complex transition from startup to a thriving enterprise. In case you missed it, listen to part...

In this popular re-release, Ron Kitchens joins Chad to discuss the transformative power of recognition and mentorship. He shares how acknowledging team contributions in meaningful ways can uplift the entire organization. Tune in for an insightful conversation on workplace communication, mentorship, and the impact of recognizing others' contributions. Additional Resources: Chad on LinkedIn Chad Pet...

What's the secret to scaling multiple home service businesses across four states? Hint: It's not just about the bottom line. Chad chats with Lee Downing, who grew from running a single HVAC business to owning 12 home service franchises. Lee reveals his secret: it's all about putting people first. He breaks down how focusing on culture, not just profits, helped him scale quickly while building a la...

Are your leads slipping through the cracks? In this episode Around the CAMPfire, Megan Bedford chats with Ryan Fenn, CEO of Chiirp, an automation platform that's helping home service businesses stay on top of their leads. Ryan shares how his own entrepreneurial journey led him to discover the power of follow-up automation—especially when it comes to texting. They dive into why being quick to respo...

This re-release is not only one of our most popular episodes, but also one of Chad's favorites. Join Chad as he shares timeless principles he learned from his dad—lessons rooted in integrity, empowerment, and, yes, even the kind of compassion you wouldn't expect from a guy who runs a tight ship. From the grit of waking up early to the art of leading with humility, Chad breaks down what it means to...

In this special two part episode, hosts Andy Fusellier and Josh Teekell sit down with entrepreneur extraordinaire Landon Brewer. He's the kind of guy who's not just surviving the roller coaster of running a business—he's thriving on it. We're talking about turning risk into reward, surrounding yourself with the right people, and evolving your home services business like it's a living, breathing th...

In this episode, Chad talks about something we all secretly (or not-so-secretly) try to avoid: discomfort. But here's the twist—he's all about embracing it. Why? Because discomfort is the key to growth. Chad shares a powerful story from a Future Leader Series meeting, exploring how our choices—big and small—can either push us toward our goals or leave us stuck where we are. And yes, this is all ab...

Imagine a company culture where everyone supports each other to be their best. This re-released episode is one of Chad's favorites because it became the inspiration for this podcast's name. Impact leadership - leading with purpose to serve others - is at the heart of Chad's leadership style. He emphasizes how leadership is not defined by titles but by the ability to elevate those around you. This...

What if the secret to stopping "quiet quitting" is simpler than you think? Chad sits down with Kristi Skutvik—Chief Vibe Officer at Work Vibes, Founder of Skutvik Consulting, and all-around expert on creating workplaces where people want to be. Kristi's not just about "culture" in the typical sense; she's redefining it with one word: vibes. Kristi shares practical tips on fostering real engagement...

Traditional marketing is still relevant and more powerful than ever. In this episode, Megan Bedford talks with David Carroll, CEO of DOPE Marketing, to explore the innovative ways direct mail and data-driven strategies can grow home service businesses. David breaks down the evolution of direct mail marketing, the importance of using customer data to tailor campaigns, and how to leverage automation...

Chad talks with Mike Branson, President of Global Air at Rheem Manufacturing about leadership, mentorship, and building successful teams. Mike's journey from the Navy to leading global air conditioning and heating innovations at Rheem showcases a deep understanding of leadership from the ground up. From his perspective, leadership traits like initiative, integrity, and intelligence start early. We...

Get ready for an eye-opening dive into the future of HVAC and plumbing with Josh Teekell and Andy Fuselier from SmartAC.com. They're not just adapting to change—they're leading it, using tech and data to reshape customer experiences and drive growth. In this popular re-released episode, they join Chad Peterman to explore the impact of the pandemic, the rise of AI, and staying competitive amid the...

In this re-released episode, Chad Peterman is joined by CAMP Digital's CEO, Katie Donovan to unpack the essence of company culture and its impact on growth, dive into digital marketing for the trades, and the importance of marrying it with solid operational practices. Katie highlights the key strategies businesses should employ locally, including the underrated power of a well-curated Google Busin...

In this episode, Chad Peterman interviews Tommy Mello, about his experiences in the home service industry. Together they discuss topics such as call center efficiency, capacity planning, affiliate marketing, and building a strong company culture. Tommy emphasizes the importance of providing excellent customer service and fighting for every lead. Learn how your call center isn't just a call center...

In this episode, Chad Peterman interviews Seth Ure from GoodLeap and Steve White from Peterman Brothers about the key factors that separate successful home services companies from struggling ones, including the importance of leadership, execution, and having a plan. They also emphasize the value of surrounding yourself with smart people and being open to feedback. Get an insider's view of the curr...

This is episode 4 in our mini series on the Dedicated Field Support Program (DFS). Host Chad Peterman sits down with Josiah, a field professional at Peterman Brothers who has gone through the company's innovative DFS training program. Josiah shares his journey from being a maintenance technician with limited customer interaction to becoming a confident and effective communicator in the HVAC indust...

Megan Bedford interviews Logan Bergevin, the Director of Search at Camp Digital, about paid search and targeting audiences in the home services industry. Discover the importance of showing up on the search engine results page (SERP) and get tips for optimizing pay-per-click campaigns. Logan discusses the use of LSAs (Local Services Ads) and PerformanceMAX campaigns for broader audience targeting....

Jeremy didn't need help with training in electrical, so what did he get out of the Dedicated Field Support (DFS) program? In this third episode introducing the DFS program, Chad invites Jeremy, a seasoned electrician with 27 years of experience, to discuss how the DFS program transformed his career. Jeremy shares his journey from nearly quitting his job to finding renewed purpose by adopting the c...

In this episode, we continue exploring our Dedicated Field Support Program (DFS) which is, frankly, revolutionizing how we serve our customers. If you missed our first episode, you can catch it here. Host Chad Peterman sits down with Carson, a talented field professional at Peterman Brothers. Carson shares how the DFS program has improved his approach to customer interactions and technical challen...

This is first episode in a mini series introducing the DFS (Dedicated Field Support) program designed to develop field professionals and offer support so they can deliver the best quality service to our customers. From onboarding to daily interactions, and from tailored coaching to intentional competency-building, we'll uncover how DFS not only enhances our team's skills but also strengthens our c...

Learn how mastering your mindset can create a ripple effect of positive influence in your life and business. Today we welcome a special guest, Nikki Lewallen Gregory, CEO of People Forward Network. Nikki shares insights from her career in mental health therapy, sales, and entrepreneurship, focusing on employee engagement and meaningful work. Learn about the significance of an abundance mindset, si...

In this insightful episode host Megan Bedford sits down with Brigham Dickinson, president of Power Selling Pros and founder of the Power Certification program, to discuss growth strategies for the home services industry. Brigham reveals actionable tactics to boost contractor revenue by engaging customer service representatives (CSRs) more actively in the sales process. Key highlights include trans...

Join us for this popular re-released episode! Mike Zuidema is a Biostatistics graduate with a background in research, the medical industry, and pharmaceuticals. In his role at Peterman Brothers, Mike has been instrumental in setting up the data infrastructure and streamlining access to information and he joins Chad Peterman to share how data-driven decision-making is crucial for business success....

Summer in the HVAC industry comes with its own hurdles. Experience Matters host Andy Fuselier sits down with Josh Kelly, a renowned figure in the home services and HVAC industry. From navigating the high profitability and challenges of the summer season to the critical need for constant learning and adaptation, Josh shares valuable insights for entrepreneurs and business leaders. They delve into t...