Source

Business Leader's Voice

Business EN ↓ 20 episodes

Speaking to influential buyers and users of professional services firms to offer fresh insight into the critical issues occupying the headspace of senior executives.

Author

Source

Category

Business

Latest episode

Apr 7, 2026

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Episodes

Trust as a driver of growth and resilience in a global business 07.04.2026

  In this episode of the Business Leaders Voice podcast, Andrea Lattimore, Global Directo r   – Compliance  &  Business Integrity at Vodafone, joins Emma Carroll, Head of Client Voice at Source, to explore how trust can be leveraged as a driver of growth and resilience in a global organisation.   Speaking from her experience leading a broad compliance and ethics portfolio, Andrea shares practical...

Using partnerships to drive business success 20.02.2026

In this episode of our  Business Leader's Voice  podcast, Cindy Hoots, Chief Digital Officer and C IO  of AstraZeneca   until  1 April 2026 , sits down with Emma Carroll, Head of Content at Source, to discuss  how  to   build true meanin g ful   partnerships to drive success  in your business .     In this  podcast , which was  recorded in  February 2026 , we  consider the following questions and...

Authentic leadership in a time of volatility 21.10.2025

In this episode of the Business Leader's Voice podcast, Ahmed Abdel Wahab, General Manager for India at Mars , joins our Head of Content, Emma Carroll , in conversation . They discuss what it takes to be a truly authentic leader today, particularly in a time of volatility.   Ahmed shares insights on these matters and more :   Authentic leadership is not about being "soft" . It is centered around h...

How to align, focus, and deliver innovation around trust 23.09.2025

Aurelija Pletiene , Director of Product Management at Vinted , caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader's Voice podcast. They discuss how to cut through the noise to align, focus , and deliver innovation around trust and safety.   Aurelija shares h er insights on these matters and more:       At Vinted, Aurelija says that innovation is ro...

AI adoption: Moving beyond the hype to achieve success 29.07.2025

Husayn Kassai, CEO and Founder of Quench.ai, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader's Voice podcast. They discuss AI adoption and how you can move beyond the hype to achieve success.   Husayn shares his insights on these matters and more:       Husayn suggest s that successful AI adoption is primarily a behavioural challenge rather than...

Targeting tech investment as a CIO 17.06.2025

Andrew Brother s, f ormer CIO at Primark , caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader's Voice podcast.    Andrew shares h is insights on the following matters and more:       T he CIO's primary agenda is to add business value by driving sales growth and increasing operational efficiency through technology .   Prioritising tech investment in...

Creating business resilience as a chief legal officer 06.05.2025

Matthew Wilson, Chief Legal Officer at Fremantle, and Emma Carroll, Head of Content at Source, caught up on the latest episode of our Business Leader's Voice podcast.     Matthew and Emma shared their insights on the following matters and more:       An adaptable i nternal culture—grounded in trust, transparency, and ethical governance—is key to resilience. Strategies to build resilience include d...

Solving business problems with AI—the tech-comes-second approach 08.04.2025

Francine Bennett, Board Member at the Ada Lovelace Institute, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader's Voice podcast.  Francine and Emma shared their insights on the following matters and more:   Businesses first need to think about their problems and then select AI tools intelligently, rather than following the hype. Many leaders are e...

Navigating regulation while driving growth in healthcare 24.03.2025

Mizanu K ebede, Chief Quality & Regulatory Officer at Smith & Nephew , caught up with Emma Carroll, Head of Content at Source, on th e latest episode of our Business Leader's Voice podcast.     Mizanu share s his insights on the following matters and more:         AI is transforming diagnostics, personalised medicine, and operational efficiency within the healthcare industry. The integration of AI...

Transforming procurement with data, culture, and tech 25.02.2025

Sarah Ricketts , SVP for Procurement at Rolls Royce caught up with Emma Carroll, Head of Content at Source, on th e latest episode of our Business Leader's Voice podcast.     Sarah share s her insights on the following matters and more:       The level of disruption in supply chain recently means there is a heightened focus on risk , including geopolitical, financial, and capacity risk. The key to...

Moving with pace: building a culture of innovation and speed as general counsel 11.02.2025

Vicki Bradin, General Counsel at Sage, caught up with Emma Carroll, Head of Content at Source, on the latest episode of our Business Leader's Voice podcast.    Vicki shared her insights on the following matters and more:     ·         General counsels could be seen as a person that slows things down and says no—but this isn't how today's best GCs work. Instead, they need to think about the areas w...

Delivering Revenue Across Business Cycles—The WeWork Story 14.10.2024

Benjamin Samuels, Former Chief Revenue Officer at WeWork , joins Emma Carroll , Source's Head of Content, on the latest episode of our Business Leader's Voice podcast.    W e talk to Benjamin about navigating growth and change as Chief Revenue Officer at WeWork . He shares the ups and down s on the journey from hypergrowth, through Chapter 11 bankruptcy, and beyond.    We discuss the following iss...

Keeping CX at heart of your business model 28.05.2024

Simon Bumfrey , Head of Technology & Life Sciences at HSBC Innovation Banking , joins Emma Carroll , Source's Head of Content, on the latest episode of our Business Leader's Voice podcast.    In this episode , we talk to Simon about creating strong, authentic, and honest relationships that help you deliver for your clients at pace. He also shares his first-hand experience of supporting his custome...

The big tech challenges in a digital-first bank, with Jason Maude, Starling Bank 14.05.2024

Jason Maude, Chief Technology Advocate at Starling Bank, joins Emma Carroll, Source's Head of Content, on the latest episode of our Business Leader's Voice podcast.   In this episode, we talk to Jason about building, deploying, and monitoring technology in an innovative bank. We look at how to create trust, look beyond fads, and think about customer experience. Jason also shares his experience of...

Transformation: the recurring challenges and how to tackle them, with Andy Haywood, former Yorkshire Water 30.04.2024

Andy Haywood, former Chief Modernisation Officer at Yorkshire Water and NED at Furness Building Society, joins Emma Carroll, Source's Head of Content, on the latest episode of our Business Leader's Voice podcast.   In this episode, we talk to Andy about how best to approach transformation work, the traps businesses often fall into, and why it's important to give projects 'the room to breathe'. Wit...

Have Businesses Forgotten How to Manage? With Belden Menkus, Menkus & Associates 20.02.2024

Belden Menkus, Founder and MD of Men k us & Associates , and Fiona Czerniawska, CEO of Source, join Emma Carroll, Source's Head of Content, for the latest episode of our Business Leader's Voice podcast .     The management skills that we all take for granted are disappearing from our businesses— leaving us with an execution gap and poorly trained people.   In this podcast, we talk to Belden and Fi...

Business Challenges and Trends for 2024: Supply chain, net zero, and investing in your future 09.01.2024

Emma Carroll, Source's Head of Content, is joined by Ian Wright, Co-Chair of the Food & Drink Export Council, for the latest episode of our Business Leader's Voice podcast.   As we head into 2024, businesses are facing ongoing economic pressures alongside a whole host of new challenges.  In this podcast, we talk to Ian about where he sees the biggest risks emerging and the opportunities that execu...

Reducing complexity in your business with Beth Butterwick 26.09.2023

Emma Carroll is joined by Beth Butterwick, CEO of clothing retailer, Jigsaw. At a time when the business environment is constantly shifting, leaders must target simplicity by focusing on their customers, being clear about their USPs, and pulling on their strategic levers. In this podcast, we talk to Beth about her experience of doing just that, when she joined the retailer shortly before COVID hit...

Delivering on social responsibility with Paul Pellizzari 12.09.2023

  Emma Carroll is joined by  Paul Pellizzari in this episode of Business Leader's Voice, a new series providing a client's-eye view of the professional services landscape.   Organisations across the globe are on their individual journeys to deliver on new and challenging ESG ambitions. T here's a lot to do , from deciding where to focus limited internal resources , to deciding how to measure succe...

The supplier management gap with Paul Alexander 10.05.2023

Emma Carroll is joined by Paul Alexander and Martin White, in this first episode of Business Leader's Voice, a new series providing a client's-eye view of the professional services landscape.   When it comes to selling and contracting for professional services, have you ever fallen into any of the common procurement pitfalls?   Clients say that firms can fail to understand the structure of procure...

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