Craig Branch
Business English Essentials with Higher English
Have you been trying to communicate more confidently…in English…ina business situation? Is it challenging to find the right words, at the righttime? Do you want to improve your fluency, vocabulary, andself-confidence with native-like expressions, idioms, and phrasal verbsfor business? My name’s Craig…and Welcome To Higher English. I’m a CELTA-qualifed, professional business English trainer with over 24 years of teaching experience. 'Higher English' is here to help and guide you every step of the way with our "Business English Essentials: For The Workplace" course and free lessons.
Author
Craig Branch
Category
Podcast website
Latest episode
Jul 5, 2026
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Episodes
What Football Teaches You About Communication at Work 05.07.2026 3:16
Football isn't just about scoring goals. Every match is a lesson in teamwork, leadership, communication, and decision-making under pressure. In this episode, we explore five practical communication lessons from the football pitch that can help you become a better professional communicator at work.
Say It Early (Gilbert's Law) 28.06.2026 1:53
A surprising number of workplace problems aren't caused by incompetence, poor planning, or bad intentions. They're caused by silence. In this episode, we explore Gilbert's Law: the idea that the biggest problem in organisations is often people's reluctance to discuss problems while they're still small. Learn why people hesitate to speak up, how communication delays create large...
Sometimes the Smartest Decision Is No Decision 21.06.2026 1:42
In this episode of Higher English, we explore Falkland's Law—the idea that if a decision doesn't need to be made yet, it may be better not to make it. We'll look at how this principle applies to meetings, leadership, workplace communication, and professional decision-making. You'll also hear practical Business English language and discourse markers that help native speakers discuss...
Don't Overcomplicate: What Occam's Razor Can Teach Us About Workplace Communication 14.06.2026 1:54
Most workplace problems aren't as complicated as they first appear. However, the language we use often makes them feel more complicated than they really are. This is where Occam's Razor can help. Occam's Razor is a simple principle: The simplest explanation or solution is usually the best one. In professional environments, people often add unnecessary complexity to discussions, reports...
Clarity Solves Problems (Kidlin's Law) 07.06.2026 1:54
Why do some people seem to solve difficult problems more quickly than others? One possible answer is clarity. In this episode of Higher English, we explore Kidlin's Law—the idea that if you can clearly define a problem, you're already halfway to solving it. We'll also look at the natural language patterns and discourse markers that help native speakers organise ideas and communicate mo...
How Native Speakers Sound More Natural Without Thinking 31.05.2026 4:14
Why do native speakers sound so natural in English? Very often, it’s because of the small words they use between ideas. In this episode of Higher English, we explore discourse markers — the tiny words and phrases that make spoken English sound smoother, softer, more connected, and more natural. Perfect for: Business English learners International professionals Intermediate and advanced learners An...
Speak Like a Great Manager: 10 Phrases That Build Trust 24.05.2026 4:17
Speaking like a great manager isn’t about sounding powerful. It’s about building trust. In this episode of Higher English, we explore 10 powerful workplace phrases that strong managers use to create clarity, psychological safety, accountability, and stronger communication. Perfect for international professionals, Business English learners, managers, and anyone working in English-speaking environme...
Should you be direct at work — or more polite? 17.05.2026 3:12
In this episode, we explore one of the most important workplace communication questions: Is it better to be direct — or polite? You’ll learn the advantages and disadvantages of both communication styles, along with practical examples and professional phrases you can use immediately in meetings, negotiations, and workplace conversations.
How to Sound More Professional Without Using Difficult English 10.05.2026 2:07
In this episode, we explore one of the biggest myths in professional communication: the idea that professional English must be difficult or overly formal. You’ll learn why clear, simple language is often far more effective — and how small communication changes can instantly make you sound more confident and professional at work.
Stop Sounding Too Direct — Master This Professional Skill 03.05.2026 5:02
In professional communication, tone can shape how your message is received. In this episode, you’ll learn how to use hedging expressions to soften your language, sound more diplomatic, and communicate more effectively in meetings, negotiations, and presentations. We’ll look at practical phrases you can use immediately to sound more professional and more collaborative in English.
How to Answer Unexpected Interview Questions (Without Freezing) 25.04.2026 3:04
Unexpected interview questions can throw even strong candidates off track. In this episode, you’ll learn how to stay calm, structure your thoughts, and respond professionally — even when you’re put on the spot. We’ll cover a simple, practical framework you can use in any interview to avoid freezing and communicate with clarity and confidence.
Why Your Interview Answers Sound Weak (Fix This) 19.04.2026 2:59
In job interviews, weak answers are rarely obvious. They often sound acceptable — but lack clarity, structure, and impact. In this episode, we explore common interview answers that weaken your communication, and how to improve them using simple, practical techniques. A useful lesson for professionals and learners preparing for interviews in English.
How Strong Candidates Structure Their Answers 12.04.2026 2:18
In job interviews, communication isn’t just about what you say — it’s about how you structure your ideas. In this episode, we explore how strong candidates organise their answers, guide the listener, and communicate more clearly and effectively. A practical lesson for professionals and learners preparing for interviews in English.
What Interviewers Actually Listen For (It’s Not What You Think) 05.04.2026 2:15
What do interviewers actually listen for during a job interview? In this episode, we go beyond prepared answers and look at how communication style, clarity, and structure influence the way candidates are perceived. This is a practical lesson for professionals and learners who want to communicate more effectively in interview situations.
How to Speak Clearly and Confidently in Job Interviews 29.03.2026 2:57
Speaking clearly and confidently in a job interview can make a significant difference — not because you need to impress, but because clear communication helps build trust. In this episode, we look at practical speaking strategies that help you stay calm, organise your thoughts, and communicate more effectively during interviews.
Office work or remote work? 22.03.2026 6:09
Office work or remote work? In this episode, we explore one of themost common debates in modern workplaces. We examine the advantages anddisadvantages of office work and remote work and explain why hybrid working hasbecome a popular compromise for many organizations. This lesson also helps you practicediscussing workplace topics clearly in professional English
How to Soften Questions in International Meetings (Business English) 17.03.2026 2:13
In international meetings, the tone of a question can influence the entire discussion. In this episode, we explore how to soften open-ended questions so they sound more collaborative and professional in multicultural teams. If you work in English with international colleagues, this is a small but powerful communication skill.
5 Open-Ended Questions You Can Use in Your Next Meeting 08.03.2026 2:23
In this episode, we look at 5 open-ended questions you can use in your next meeting. If you work in English and want discussions to feel more natural and collaborative, these examples will help you ask clearer, more effective questions. Practical Business English for real workplace situations.
Open-Ended Questions in Business English 01.03.2026 2:04
What makes an open-ended question different — and why does it matter in professional communication? In this episode, we explore how asking the right type of question can improve dialogue, engagement, and clarity in workplace discussions.
Speak Up In Global Meetings 22.02.2026 2:53
Some professionals don’t use English at work for months — sometimes years. Then one day, they’re asked to speak in a global meeting. I recently worked with a team leader in exactly that position. Confidence in Business English doesn’t disappear overnight — but it can feel that way. In this week’s video, I share five practical ways to rebuild speaking confidence quickly: If you lead teams, manage p...
The Language of Persuasion in Business English 15.02.2026 1:56
In this episode, we explore persuasive expressions used in Business English for negotiations, pitching ideas, and leading discussions. Learn practical language that helps you communicate more convincingly and confidently in professional environments.
Eat the Frog: A Simple Way to Improve Your Productivity 08.02.2026 3:01
Productivity isn’t about squeezing more into your day — it’s about starting with what matters most. In this episode, we look at the Eat the Frog technique, a practical method that helps professionals stop procrastinating and approach their workday with clarity and focus. Simple, realistic, and easy to apply.
Advanced Business Vocabulary That Sounds Professional 01.02.2026 4:17
Want to sound more confident and articulate at work? In this episode, we break down advanced Business English vocabulary that professionals actually use in meetings, discussions, and presentations — clear, natural language that helps you sound polished without trying too hard. Ideal for professionals, students, and advanced learners who want their English to match their expertise.
Phrasal Verbs You’ll Hear in Every Workplace Discussion 25.01.2026 4:43
Workplace discussions often rely on phrasal verbs — and missing them can make meetings difficult to follow. In this episode, we explore essential phrasal verbs used in discussions , with practical explanations and real-world workplace context. Ideal for A2+ learners who want to understand meetings more clearly and sound more natural when speaking. Listen now and improve how you follow — and take p...
How to Give a Clear Presentation at Work (Without Overthinking It) 18.01.2026 2:52
Giving a short, clear presentation at work doesn’t have to be stressful — especially if you know a simple structure that works every time. In today’s video, you’ll learn a practical method you can use in team meetings, department updates, stand-ups, and cross-company calls. Whether you’re A2 or C1, this is a system you can use immediately — no jargon, no complicated theory, just clear communicatio...
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