Built to Last

In this episode, I discussed the importance of client success in coaching and education and differentiated it from customer support, outlined key team roles, and shared insights on team building and compensation strategies. The client success journey, including onboarding and metrics, was explored, emphasizing the pivotal role of client success directors in fostering a client-centric culture. Ther...

Discover the delicate balance between career ambitions and personal life fulfillment in this insightful episode. Learn about overcoming challenges in juggling work and family responsibilities, reassessing priorities, and transitioning to an owner mindset in business for improved work-life balance. Gain valuable insights on fostering open communication, setting goals within families, and aligning b...

Group coaching isn't something you just do. There's challenges coaches and consultants face when transitioning from one-on-one coaching to group coaching. There's a fear of maintaining high-quality results for group coaching clients while balancing marketing, sales, and client delivery. I discuss the importance of a robust onboarding process, client progress tracking, and having a client concierge...

In this episode, I delve into the debate around coaching programs and who holds responsibility for clients' results. Some argue that clients must take action and bear the responsibility for outcomes, having signed up fully aware of what they were getting into. On the other side, there's the perspective that coaches should provide the necessary tools, guidance, and structures for clients to succeed...

This episode with Nikki Nash is a taste of our Group Coaching Mastery workshop we've been recently delivering to a group of amazing entrepreneurs. We delved into the significance of client retention in building successful programs that yield results and keep customers coming back for more. A key aspect we talked about was the customization of content delivery to cater to diverse learning styles, f...

This week my guest is Melanie Benson, the Authority Amplifier and Possibility Igniter for expertpreneurs, discusses million-dollar visibility and how it can be achieved by generating messaging and connection that attracts ideal clients exponentially, leading to revenue growth. Melanie shares insights on crafting messaging for ideal client attraction, emphasizing decision-making, mindset, and strat...

In this episode I'm doing an update on the whirlwind events in my household, from my husband Shawn's back pain battle to a surprising pneumonia diagnosis, amidst the chaos of daily life with our daughter and a lively puppy. Certainly lessons on surrendering control and embracing vulnerability. The title of this episode relates to a story about an unexpected invite to show goats at the NC State Fai...

In this episode, Nikki Nash and I discussed common mistakes in marketing group coaching programs and shared insights on transitioning from one-on-one coaching to groups. We discussed the concept of "experiment cycles," emphasizing the need for continuous testing and refinement of launch strategies. Sharing personal stories of overcoming setbacks, we stressed the importance of perseverance and stra...

Are you a coach or consultant already leading group coaching programs or ready to create more leverage in your business and start one? In the past, coaching programs have been able to get away with the hype of marketing to sell their programs year after year. We all know the hype works! But what about delivering on the promises sold? Where does the responsibility of the coach start and where does...

Nikki Nash and I discuss the importance of getting clear on your current phase of business and following the phases in the correct order so that you can take your business to the next level. Once you get your hands on this ONE PIECE of information you’ll run your business with clarity, unwavering focus and undeniable direction! Reserve your seat at the Business Model Makeover: http://www.businessm...

Ever wondered how the nervous system impacts coaches getting clients? Well, we spilled the beans on that! Find out how understanding your nervous system can totally change the game in the online coaching world. Our guest, Future-Forward Nervous System Coach Laura Larios and I also dug into the connection between the state of a coach's nervous system and the kinds of clients they attract. And guess...

Ready to build a coaching business that aligns with your lifestyle? Join us in this episode as we unravel the secrets of strategic scaling. It's time to take control, elevate your business, and live the life you've always envisioned. Today, we're diving into the art of "Strategic Scaling" – a game-changer for those looking to take their coaching business to new heights without sacrificing their li...

When I relaunched my own business in 2017 after dedicating 4 years to helping someone else build their coaching empire, I grew very quickly. In fact, my business grew so quickly with one-on-one clients at first that I hit max capacity in about five months. At the time I was working with a mentor in a 90-day “sprint” like program and I remember saying to him, “Now what am I supposed to do?” That wa...

Heather Alice Shea is the Founder & CEO of Atmana Academy, a life coach training and certification school for spiritually-driven practitioners and entrepreneurs. With a unique ability to make esoteric and scientific ideas practical, she guides aspiring healers, coaches, and teachers in developing their intuition and personal coaching style so they can confidently serve their clients in the way...

Natalie Bullen is a Sales Coach, Messaging Strategist, and owner of Unapologetic Wealth. As a powerhouse coach and consultant, she positions her clients for wealth by accelerating their revenue with high ticket sales. With a background in finance, over 4000 sales calls under her belt, and expert status as a pricing and messaging strategist, Natalie is not just qualified—she’s uniquely capable of t...

Danielle Perlin-Good, Book Coach and Ghostwriter, recently came down to Florida for an in-person VIP. For the past seven years Danielle has been working with clients in various ways and found herself working nights and weekends with two kids under five at home. She was confident in her expertise and craft. She has produced results for clients. But she was so deep in delivering the work it became d...

Today I’m joined by my business partner, the “Marketing Genuis” herself, Nikki Nash. We teamed up to bring you a few tips that will ignite your business to the next level in 2024. At the end of the day the “secret” is to remain honest, intentional, and continue to reignite the fire in your soul to lead, serve, and continue to grow your life and business. We are on a mission to lead the Modern Wome...

Today’s guest, Alicia Jarrett, is an international real estate investor, entrepreneur and true implementer. The online education space continues to soar to multi-billion dollar levels providing valuable information to clients on every topic imaginable. According to hundreds of students I’ve personally interviewed, over 90% of them reveal they do not get great results due to overwhelm. And for many...

Nikki Nash joins me on this episode and we discuss our travels, challenges in coaching businesses, and our joint effort to help entrepreneurs succeed and debunk the myth of struggles in successful businesses. Press play to hear my big news for 2024! HIGHLIGHTS 09:57 Finding a Soul Connection in Entrepreneurship 13:46 Pivoting and Reinventing in Business for Greater Impact 19:44 The misconception t...

We think we’re doing what we’re supposed to be doing in a way that is designed to attain our desired outcome. Until we watch someone else put forth a fraction of the effort and achieve the same, or better, outcome. Take a listen to this episode and hear about my experience with a board breaking activity and what I learned by watching others do the same activity. HIGHLIGHTS 02:24 Board Breaking Exe...

It’s no secret that online courses and programs have very low completion rates. Where does the responsibility lie for those of us who are leaders? Are we bringing our clients all the way to the border and leaving them there? Or, are we walking them through the territory we’ve built and designed in such a way for our clients to succeed? Consumers in the marketplace now have more options and choices...

Sometimes our lives need a pattern interrupt to show us what we’re capable of outside of our normal, comfortable routine. At a live event a few weeks ago, I heard a speaker share a story that left a powerful imprint on my future. You’ll have to listen to hear the full story. Ultimately it led me to making a few decisions on how to do my life in a different way. That’s where the #75HARD journey com...

Speaking has been my #1 go-to each time I’ve started and grown a business. Whether speaking in person or virtually, I have found it’s the fastest path to build a brand, gain exposure to new audiences, acquire clients, and become well known in your industry. In this episode, my friend Krista Martin and I teamed up to uncover how to best leverage speaking to grow your business and some of the common...

How often do we talk to our friends, family, colleagues, even our mentors and coaches from the place of “reporting the news”? In other words, stating what we see and observe about our current circumstances. The more time we spend thinking about and sharing what we see and experience, the more likely we are to keep producing the same result. A frustrating outcome to say the least. In this episode I...

Stop building your education program. Start building a community! Want to know the secret to client longevity and advocacy while putting more PROFIT in your pocket? The secret is to create an environment for your community members they don’t ever want to leave because they couldn’t imagine a life without it. Community members do not keep buying from you because of you… …they keep buying because th...