Remi Schmaltz

Built on Iron, A Brilliant Harvest Podcast

Technology EN ↓ 5 episodes

Built on Iron dives into how machinery dealerships deliver exceptional service. Brilliant Harvest CEO Remi Schmaltz talks with dealership leaders about operations, technology, customer experience, and the stories that define this industry.

Author

Remi Schmaltz

Episodes

From Microsoft to the Farm: Casey Niemann’s AgTech Bet 29.06.2026 51:08

As farm equipment becomes more complex, the pressure on dealership service teams keeps climbing. Customers expect faster answers, less downtime, and support that works as quickly as the machines they depend on. The challenge is that most dealerships are trying to meet those expectations with teams that are already stretched thin. Casey Niemann has spent the last decade working on that exact proble...

Ryan Raguse on How Tech is Driving the Next Era of Dealership Support 15.06.2026 44:16

Technology is changing the way farms operate, but for Ryan Raguse, that change is not theoretical. He sees it from the tractor cab, the tech founder’s seat, and the family farm. Remi sits down with Ryan, who sees things from both sides of farming: sitting in the tractor and building the new tech that powers agriculture. Ryan brings a unique perspective as both a farmer and an ag tech leader, with...

Leading a 100-Year Dealership into the AI Era with William M. Hoeft, President, Ziegler Companies 15.06.2026 47:43

What does it take to lead a 112-year-old equipment dealership into the future without losing what made it successful in the first place? In this episode, Remi sits down with William M. Hoeft, President of Ziegler Companies, one of North America’s largest Caterpillar and AGCO dealerships. With 30+ locations and over 2,000 employees, Ziegler is a third-generation family-led business navigating the r...

Why the Best Dealerships Win on Service, Not Iron, with Shawn Skaggs 15.06.2026 43:46

Shawn Skaggs didn't set out to run one of the largest Agco dealerships in the southern Plains. He stumbled into the equipment business 25 years ago after a phone call from a friend and never left. Today, as CEO of Parallel Ag, he leads a 255-person organization spanning 17 locations across seven states, formed through the merger of Livingston Machinery and AG Solutions Group. What kept him wasn't...

Trailer: Built on Iron, A Brilliant Harvest Podcast 06.02.2026 0:50

Built on Iron is a podcast hosted by Remi Schmaltz, CEO and Founder of Brilliant Harvest, diving into what it takes to lead and grow today’s heavy equipment dealerships. Through candid conversations with dealership executives and leaders, each episode explores what it really takes to run a modern equipment business, from dealership operations and technology to customer experience and the real stor...