Building CareCo

CareConference 2026: conference.careco.ai Welcome back to Building CareCo! We kick things off with a candid conversation about the real-world utility of AI agents in business — separating the FOMO hype from what actually delivers results. We dive deep into the creation of "Frankie," our internal AI-powered support agent built to centralize customer data, triage issues intelligently, and reduce the...

Welcome back to Building CareCo! In this episode, we reflects on the transition from the "year of hype" in 2024 to the value-driven landscape of 2026. We discuss the current state of the "AI wars," with the strategic moats of Apple and Google against the shifting leadership at OpenAI and Anthropic. Finally, we discuss why starting a SaaS company today is fundamentally different...

In this episode, Mendel and Shlomo reflect on a monumental 2025 and look ahead to the healthcare landscape of 2026. They dive deep into the strategic shift from process-driven fee-for-service models (CCM/RPM) to the new CMS "Access" model focused on patient outcomes. The conversation explores the technical and organizational hurdles of scaling a startup, and a radical vision for the futu...

In this episode, we take a deep dive into a critical strategic question facing modern startups: should you share your innovations publicly or keep them proprietary? The discussion begins with an exploration of how AI coding tools are democratizing software development, making it easier than ever for competitors to replicate your product once they see it. We debate whether the traditional SaaS mode...

Welcome to Episode 24 of Building Careco! With Mendel away, Shlomo Wolf (Head of Content) and Shlomo Morozow (CTO) are taking a deep, unscripted dive into their contrasting journeys that led them to the company. Shlomo M. traces the technical path from manually archiving magnetic tapes at JEM to the corporate environment of Vimeo. Simultaneously, Shlomo W. explores his creative timeline, starting...

Welcome back to Building CareCo! We're back after a several-month hiatus to share to talk about the journey through the ups and downs of bootstrapping a healthcare AI startup. We talk about how shifting to a sales-first approach and completing our communication feature stack—including texting, video calling, ambient recording, and telephony—has positioned CareCo as a comprehensive one-stop sho...

I discovered you can actually call ChatGPT at 1-800-ChatGPT to practice sales conversations - and it genuinely helped my cold calling game. Shlomo and I dive into this plus the whole AI agent craze that's happening right now. We get into why some things should be automated in healthcare and others definitely shouldn't, share some real business building stories (including a wild Syrian real...

In this episode, Shlomo Wolf, our Head of Content at CareCo, joins while our co-founder Shloime is away in Israel. We dive into some really interesting territory about startup life, including finding "the biggest hill you can climb", what it's actually like building a tech company versus a service business, and I share some lessons I've learned the hard way about chasing big-name...

In this episode, we talk about our experience being featured at Microsoft's exclusive Health Impact event as the only "pre-Pegasus" startup alongside their elite revenue-hitting companies, the transformative power of public speaking training, and insights from Jack Altman's "Uncapped" podcast where Sam Altman reveals Meta's $100M talent poaching attempts and why eve...

So the internet basically broke yesterday. I'm sitting in a client meeting trying to demo our dashboard and nothing's loading. At first I'm thinking we screwed something up, but then my phone starts going crazy - dozens of users hitting support all at once. Turns out Google Cloud, Cloudflare, AWS - basically everyone went down at the same time for like 2.5 hours. Honestly though? Once I realized i...

We're back from the Jewish holiday of Shavuos and diving into what's been an absolutely massive month for CareCo. We're honestly still processing the numbers - we went from 15,000 patients in April to 35,000 by the end of May. That's over 100% growth in a single month, and we're finally approaching profitability. In this episode, we break down how our bet on building around phone calls and convers...

In this special episode, we dive deep into Abridge's meteoric rise from a $200M funding round to pursuing a staggering $5 billion valuation in just months, analyzing what this means for the commoditization of AI medical transcription. We then pivot to major tech industry developments, including OpenAI's groundbreaking $6.5 billion acquisition of Johnny Ive's design startup and Google&#...

In this episode of Building CareCo, we celebrate a breakthrough week for CareCo. We discuss doubling our patient count to approximately 37,000, launching our new "ambient listener" feature that extends CareCo's capabilities to in-person encounters, and discuss ideas on building a community platform for our users. We also share insights on our successful support team expansion with our new team mem...

Welcome back to Building CareCo Episode 15! We kick things off with breaking news about Trump's executive order to lower drug prices by 30-80% through international price parity. We dive deep into the economics of pharmaceutical pricing, discussing Mark Cuban's Cost Plus Drug model and his focus on transparency. Mendel shares highlights from his recent speaking engagement at Jefferson College of P...

Learn more: https://CareCo.ai In this episode of Building CareCo podcast, we discuss entering what we see as "chapter three" of our journey after reaching 15,000 patients and projecting growth to 25,000 by May. We reflect on how we've overcome the complexities of building a stable phone system and established a support framework that allows us to scale. We're particularly excited...

After powering through Passover without a break, we’re back with major updates: new cold inbound clients straight off the website, massive validation of our messaging, and... our latest integration with Elligent/Helios is officially announced. Learn more about CareCo: https://careco.aiTimestamps:00:00:00 - Introduction and Post-Passover Return00:01:28 - Success with Cold Inbound Clients00:05:38 -...

In this chat with Dr. Shlomo Saul, we dive into why he picked primary care over specializing and how it lets him catch health issues early. We discuss the lifestyle factors behind chronic conditions in the US and hear some surprising insights about reversing conditions like diabetes. The conversation wraps up with his take on AI medical tools and what docs really want to know about their patients...

In this episode, we're psyched to share that we're close to 1,000 daily conversations on CareCo - a huge milestone for us! We dig into why we decided to build our own phone system (despite the occasional headaches) and how this gives us a real edge over those AI scribes that just handle documentation while we're tackling the entire workflow. We also chat about some cool industry stuff...

Welcome back to episode 10 of Building CareCo! The podcast where CareCo co-founders Mendel Erlenwein and Shlomo Morozow talk entrepreneurship, AI, health-tech, and lessons learned on the ground building the worlds best workflow tool for care coordination. This week we discuss breaking tech news about xAI acquiring X at an $33 billion valuation, hot takes on Trump's tariff strategy, and take a deep...

In this episode of Building CareCo, co-founders Mendel and Shlomo discuss their week of business challenges. They analyze their VoIP telephony infrastructure issues while onboarding enterprise clients, explore how social engineering has become the primary vector for modern cybersecurity breaches, and break down Google's landmark $32 billion acquisition of security startup Wizz. Shlomo provides...

In this episode of Building CareCo, CEO Mendel Erlenwein and CTO Shlomo Morozow discuss CareCo's recent scaling challenges over a bottle of disappointing Israeli wine. They reflect on how system overloads from new clients represent "good problems" despite the stress, and explore the surprising gap between customer complaints and actual satisfaction. The co-founders share their produc...

In this episode of Building CareCo, CEO Mendel Erlenwein shares his experiences from the HIMSS healthcare conference with CTO and co-founder Shlomo Morozow over a bottle of Spanish kosher wine. They discuss the challenges of travel, observations about AI scribes dominating the healthcare tech landscape, and insights about Microsoft's new healthcare offerings. The conversation explores why professi...

In this episode of Building CareCo, CEO Mendel Erlenwein is rejoined by CTO and co-founder Shlomo Morozow over Israeli wine. They discuss how client silence is rarely personal, the ways healthcare bureaucracy stifles innovation, and the advantages of flat organizational structures. The conversation explores AI's potential to revolutionize care coordination by replacing traditional care plans w...

In this episode of Building CareCo, CEO Mendel Erlenwein welcomes Esriel Rappoport, a business strategist and advisor who has been integral to CareCo's journey. Over a bottle of Malion Reserve wine, they discuss Klarna's AI customer service reversal, contrasting healthcare systems in America and Europe, and the balance between AI innovation and human connection. The conversation explores h...

In Episode 4 of Building CareCo, CEO Mendel Erlenwein and CTO Shlomo Morozow discuss their groundbreaking AI patient demo that could allow care coordinators to practice patient interactions. They explore why replacing human care coordinators with AI isn't the answer, despite having the technical capability to do so. The conversation shifts to a recent meeting with former CMS director Meena Ses...