Builder365

In This Episode: Jeff Shore and Amy O'Connor reflect on the past year, discussing the challenges and resilience of home builders in 2024. They explore the common New Year's resolutions, the importance of setting goals, and predictions for 2025, including potential mergers, innovations in housing, and the role of AI. The conversation emphasizes the need for positivity and certainty in the home buyi...

In This Episode Jeff Shore interviews Scott Larson, CEO of HomeAid, discussing the organization's mission to combat homelessness through the building industry. Scott shares transformative projects, personal stories, and the challenges faced in community resistance. They delve into the complexities of homelessness, Scott's personal journey with cancer, and the importance of living with purpose and...

In This Episode: Rachea Pendley interviews Anthony Grasst,   Vice President and National Builder Manager at CMG Home Loans, he shares his expertise on the current housing market, addressing buyer hesitations and the importance of effective communication in the sales process. He emphasizes the need for sales counselors to bridge the knowledge gap regarding financing and to engage buyers with empath...

In This Episode Michelle Bendien interviews Justin Doornbos of BombBomb about the transformative power of video messaging in enhancing customer experience and accelerating the sales cycle. Justin shares insights on how builders can effectively use video to create emotional connections, engage clients, and overcome common objections to video usage. The conversation emphasizes the importance of trac...

In This Episode: Mary Beth Berry engages with Amy O'Connor to discuss the impact of AI on the home building industry. They explore how AI is transforming project management, enhancing customer experiences, and addressing concerns about data privacy. The conversation culminates in a live interview with ChatGPT, where the AI shares its capabilities and insights into the home building sector, emphasi...

In This Episode: Back in July, Jeff interviewed Mollie Carmichael, Principal at Zonda, for the Sales & Marketing Leadership Summit. Their conversation explored the evolving landscape of home buying, with a focus on the critical need for clear communication with potential buyers and a deep understanding of consumer behavior. They discussed the impact of interest rates on purchasing decisions and th...

In this episode  Jeanna Roach, CEO of Betenbough Companies, discusses the importance of defining culture and purpose within an organization and the growing trend of build-to-rent housing. She explores the challenges and setbacks faced in leadership roles, the unique culture and transparency of Betenbough, and their commitment to affordable housing and community giving. The discussion emphasizes re...

In this episode:  Qadra Evans, Director of Industry Relations for New Construction at Zillow, discusses the evolving landscape of the real estate market, focusing on consumer preferences, the role of technology in home building, and the importance of workforce development. Qadra shares insights from her role at Zillow, highlighting trends such as the increasing significance of pets in home buying...

In this episode we are joined by Alaina Money-Garman, the founder and chief executive officer of Garman Homes, to share her journey and insights into the home building industry. As a visionary leader, Alaina offers a deep dive into the challenges and opportunities faced by women in construction, the importance of leadership development, and how to cultivate resilience in a competitive market. Her...

In This Episode Carol Ruiz, the owner and founder of Newground PR and Media, discusses the role of PR in home building and protecting a brand's reputation, as well as the importance of media training for executives. Carol also shares insights on crisis communications and the power of third-party credibility in PR. The conversation concludes with recommendations for some must-watch documentaries!  ...

In this episode Jim Adams, the founder of NewHomesDirectory.com, shares his entrepreneurial journey and mindset. The conversation revolves around the themes of persistence in the face of failure. The discussion highlights the significance of setting goals, the role of passion, and the impact of AI on the industry. Jim emphasizes the need for confidence in sales and the importance of leading with t...

In This Episode  Tim Sullivan, the Chief Advisory Officer for Zonda, shares his career journey in the home building industry, from starting as an intern in market research to becoming a leader in the field. He also discusses the challenges and opportunities facing the home building industry, including the impact of new economic policies, interest rate fluctuations, and AI. They also explore the is...

In This Episode Alaina Robertson, the Division President for Taylor Morrison shares her inspiring journey in the home building industry, offering invaluable advice for young women aspiring to leadership roles. She opens up about the unique challenges of navigating the complex regulations in the Portland market and highlights the many positives of working and living in the area. This conversation i...

In This Episode Jeff Shore is joined by Alex Hunter, Vice President of Marketing at Higharc, to delve into the growing importance of personalization in the home building industry. As customers' expectations evolve, particularly among millennials, the need for personalized experiences has become paramount. Alex shares his expertise on how technology can be a key enabler in achieving personalization...

In This Episode: Bob Mirman, CEO of Eliant, a customer experience research organization, talks about the impact of customer feedback on improving the home buying process and shares insights from his new book, Homebuyers Talk . Jeff and Bob also discuss the low-hanging fruit for builders to enhance the customer experience, such as delivering clean homes and immediately sharing customer feedback wit...

In This Episode: Brian Cutting, Division President of Woodside Homes, shares his insights on the significant challenges facing the industry, including housing affordability, land availability, labor shortages, and finding good people. He also shares why good time management is crucial for successful executives. Beyond the business, Brian opens up about his commitment to giving back, particularly t...

In This Episode  Jeff is joined by Michelle Bendien, senior trainer at Shore Consulting, to discuss the importance of presentation skills and strategies for improvement. Michelle shares her journey from being a radio personality to becoming a skilled presenter and trainer. They emphasize the significance of practice and repetition in building confidence and delivering effective presentations. The...

In This Episode: Mary Beth Berry joins Jeff and Amy to discuss the importance of coaching and being coached in the home building industry. They highlight the misconceptions and challenges that managers and employees face when it comes to coaching. They emphasize the need for regular and intentional coaching sessions, as well as the value of repetition in coaching. The team also share personal expe...

On this special episode of Builder365, Jeff and Amy are joined by Shore Consulting Trainers Michelle Bendien and Mary Beth Berry! The group begins by examining data on cost burden and homelessness across different states, shedding light on the challenges faced by many communities. The conversation then shifts to the unique lifestyle of a traveling trainer, where our guests share their personal exp...

In This Episode Jeff has an enlightening conversation with Nick Rhodes and Shant Suntani from Esperanza Homes as they delve into their experiences as small regional builders in Southwest Texas. They highlight the unique challenges and advantages of serving a market with a low price point and low income levels. They emphasize the importance of understanding the local demographics and designing home...

In this episode of Builder365, we are honored to have Doug Bauer, CEO of TRI Pointe Homes, join us for an insightful discussion on the crucial aspects of leadership and the home building industry. Throughout the conversation, he emphasizes the value of authenticity and humility in leadership, sharing his passion for working with teams and developing people. Doug also addresses the pressing need fo...

In this episode, we sit down with Mike Woodley, a seasoned architect, to delve into the dynamic world of home architecture and design. Join Jeff and Mike as they explore how popular reality TV design shows have influenced trends and the growing demand for flexible room designs. They tackle the pressing issue of housing affordability, discussing innovative solutions like modular construction and th...

Join Jeff as he sits down with Allie Cote and William Holmes from Opendoor to explore the diverse factors influencing Baby Boomers' decisions to buy or sell homes. They delve into how lifestyle, family dynamics, health considerations, and financial situations shape these critical choices. The discussion also highlights the impact of interest rates and the significance of providing a seamless, cust...

In This Episode: Ryan DeYoung, the president of De Young Properties in Fresno, California, discusses the challenges and opportunities of running a family business, the importance of providing a unique and exceptional customer experience, and the need for innovation in the industry. Ryan also shares his insights on risk management, efficiency, and the philanthropic efforts of his company.   Timesta...

In This Episode: Ronda Conger discusses the importance of loving what you do and surrounding yourself with good people. She shares her journey in the industry and her passion for home building. Ronda emphasizes the need for human-centric leadership and the power of maximizing the potential of others. They also touch on the taboo topic of love in business and the impact it can have on company cultu...