Build Your Culture Brand with Dr. Jay Raines

I n this episode of Build Your Culture Brand, Jay Raines sits down with Dr. Peggy Kendall to unpack what it really takes to lead and build trust in virtual and hybrid environments. Peggy shares why remote work cannot be managed like the office, missing nonverbals and fewer informal touch points change how people connect, give feedback, and feel known, and leaders have to recreate those interaction...

In this episode of Build Your Culture Brand, host Jay Raines sits down once again with Chick-fil-A Owner/Operator Jon Morris for a heartfelt conversation about leadership, growth, and the lessons that come from leading leaders. Jon opens up about one of the most pivotal moments in his career: the opportunity to operate multiple locations, and the difficult decision to turn it down. Through that ch...

Build Your Culture Brand returns with a powerful episode featuring Larry Everett, retired Fire Battalion Chief turned Chick-fil-A owner-operator in Reston, Virginia. Dr. Jay Raines sits down with Larry for an unforgettable conversation about leadership forged in crisis, the transition from public service to business ownership, and the art of developing people through everyday moments. Larry opens...

Build Your Culture Brand is back, this time with our very first international episode! Dr. Jay Raines welcomes Ajit Sivaram and Satish Manchikanti, Co-Founders of U&I, for a heartfelt and honest conversation about the realities of co-founding an organization, leading with friendship, and creating long-term impact in communities across India. Ajit and Satish are not only co-leaders but longtime...

Welcome back to Build Your Culture Brand! In today’s episode, Dr. Jay Raines is joined by Eddie Brown, Owner/Operator of Chick-fil-A Rialto, California, for a candid conversation on what it takes to lead through a major transition. Eddie shares his journey into ownership and the unique challenges of merging two leadership teams into one cohesive culture. From creating buy-in to implementing fast c...

Build Your Culture Brand has a brand new, thought provoking episode! Dr. Jay Raines is joined by Abram Moon, Executive Director at Chick-fil-A Portsmouth VA, to speak about how he utilizes systems-driven leadership and authentic vulnerability to transform struggling teams into championship performers. Drawing on his powerful personal journey from losing his father at age 8 to becoming a successful...

Welcome back to the Build Your Culture Brand podcast! In this episode, Dr. Jay Raines sits down with Randy Gravitt, an author, speaker, and thought leader passionate about helping leaders win both at work and at home. Randy shares valuable insights on how emotional health, intentional leadership, and personal accountability shape success in all areas of life. From the inspiration behind his book t...

Welcome back to Build Your Culture Brand! In today’s episode, Dr. Jay Raines is joined by Consuela Jacobs, an owner/operator at Chick-fil-A, to talk about the do’s and don’ts when cultivating a culture of trust in a business.  As a new Chick-fil-A owner/operator, Consuela shares her journey of learning to lead through trust: what it takes to build it, how to repair it, and why it’s essential on bo...

Build Your Culture Brand has a brand new, thought-provoking episode! Dr. Jay Raines is joined by Jacob Jones, Executive Director at Chick-fil-A to speak about how he utilizes accountability in order to transform and lead his team. Drawing on his hands-on experience transitioning from Seattle to Arizona, Jacob unpacks the essential elements of character-based leadership development, from the 9-valu...

The Build Your Culture Brand podcast is back with another insightful episode! This time, Dr. Jay Raines is joined by Jamie Schwarzmann, Founder and Chief Creative Strategist at Flux Branding, for a deep dive into the world of branding: what it really is, why it matters, and when it’s time for a refresh. Drawing on his extensive experience and knack for storytelling, Jamie unpacks the essential ele...

Welcome back to the Build Your Culture Brand podcast! In this episode, Dr. Jay Raines is joined by Luca Caraba Chit , Owner Operator at Chick-fil-a at Oswego, Luca dives into her journey of operating a Chick-fil-A. As well as the challenges she has faced along the way to get where she is now. They discuss the importance of employee well being, and dive into methods that help build the employee rel...

Welcome back to the Build Your Culture Brand podcast! In this episode, Dr. Jay Raines is joined by Troy Luster, Director of Training and Development at San Antonio Wings. Troy sits with Jay to discuss his methodology for creating and building a great team through management, and how he is preparing his team to become leaders themselves in the future. Troy discusses his time in leadership at 3 majo...

Welcome back to the Build Your Culture Brand podcast! In this episode, Dr. Jay Raines is joined by Christy Tennant Krispin, Associate Certified Coach at LeadersQ Coaching to explore the intersection of AI and leadership. They discuss how AI can enhance decision-making, streamline processes, and even improve essential leadership skills like active listening and communication. Christy shares insight...

Welcome to another episode of the Build Your Culture Brand podcast with Dr. Jay Raines! Dr. Raines is joined by Jordan Annis from reShift, a team management app catering to Quick Service Restaurants (QSRs) like Chick-fil-A. Jordan shares his journey from studying marketing to venturing into tech startups and eventually founding his own business.  Learn how reShift aims to streamline operations, en...

Welcome back to the Build Yor Culture Brand podcast! In this episode, Dr. Jay Raines sits down with Randy Gravitt, an author, speaker, and thought leader passionate about helping leaders win both at work and at home. Randy shares valuable insights on how emotional health, intentional leadership, and personal accountability shape success in all areas of life. From the inspiration behind his book to...

Welcome back to the podcast! In this episode, Dr. Jay Raines sits down with Bill Forster, founder of CEO Zones, to explore the principles and practices that drive lasting success in organizations. Bill shares the story behind CEO Zones and delves into the key elements of effective leadership, including understanding one’s “superpower” and “kryptonite” in leadership. Throughout the conversation, Bi...

For more information about intentionally building a culture that fits you, visit www.buildyourculturebrand.com   Welcome back to the podcast! In this episode, Dr. Jay Raines is joined by Grace Neeley, Owner-Operator at Chick-fil-A Dayton Mall. Grace shares her journey to becoming the Owner-Operator of a Chick-fil-A in her hometown mall, navigating the unique challenges of operating in a mall envir...

For more information about intentionally building a culture that fits you, visit www.buildyourculturebrand.com  Welcome back to the podcast! Dr. Jay Raines reconnects with Christy Tennant Krispin, Associate Certified Coach at LeadersQ Coaching, to dive into what it means to nurture leadership potential for lasting impact. They reflect on their time at Elevate 2024, sharing highlights like connecti...

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com  Welcome back to the podcast! In this episode, Dr. Jay Raines unpacks how Culture Brand can help you design, align, and scale a healthy and vibrant organizational culture. Drawing on his experience in leadership development, Dr. Jay explores ho...

For more information about intentionally building a culture that fits you, visit www.buildyourculturebrand.com  Welcome back to the podcast! Dr. Jay Raines welcomes Christy Tennant Krispin, Associate Certified Coach at LeadersQ Coaching. Christy shares her professional journey's "three acts" and how it led her to leadership and executive coaching. Dr. Jay and Christy unpack a topic tha...

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com  Welcome back to the podcast! In this episode, Dr. Jay Raines welcomes Leiah Roberson, the owner and founder of The Little Things Marketing. Leiah introduces The Little Things Marketing, a company focused on providing tailored marketing solutio...

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com  Today Dr. Jay Raines is joined by Zach Jones, Owner-Operator at Chick-fil-A Silver Creek Valley & 101 in San Jose, CA. Zach kicks off the episode by sharing his football career and how a setback changed his trajectory, leading him to his c...

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com In this episode, Dr. Jay Raines welcomes Ricky Dickson, Former CEO and President of Blue Bell Creameries. From a project in college to his retirement, Ricky shares scoops of wisdom from his dynamic 43-year-long career with the company. He share...

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com  Today, Dr. Jay Raines welcomes Meghan Fox, Senior Client Success Consultant, Belay Solutions, to share the "why" behind Belay Solutions and her key role in supporting business leaders as they begin working with virtual assistants and o...

For more information about intentionally building a culture that fits you or to take our Culture Brand Mini-Assessment, visit www.buildyourculturebrand.com  Today Dr. Jay Raines is joined by Nick Dose, Owner-Operator at Chick-fil-A Lindale in Cedar Rapids, IA. Reflecting on his leadership superpower and kryptonite, Nick highlights the opportunities and challenges of being an activating leader. He...