Build What’s Next: Digital Product Perspectives

AI is everywhere, yet most teams still feel stuck between exciting demos and messy reality. Jason Rome sits down with Jon Webster, Chief Operating Officer at CPP Investments, to pressure test what has truly changed since their last conversation and what has not. We talk candidly about why generative AI adoption is starting to look like every other enterprise technology rollout: uneven, political,...

In this episode of Build What's Next, Theo Munoz, Miguel Ribeiro, and Natan Szczepaniak discuss Machine Learning Operations (MLOps) and why an estimated 80% of ML models built in notebooks never make it to production. The hosts argue that the failures stem less from technology and more from organizational issues like a lack of clear ownership, insufficient investment in data engineering, and...

AI is reshaping the roles of design and engineering, emphasizing collaboration and how models can accelerate workflows without sacrificing quality. This week’s episode explores how designers like David Shackelford, Associate Director of Product Design for Method, use tools like Perplexity, UX Pilot, and Figma Make for rapid exploration, while Paul Rowe, Principal Software Engineer at Method, discu...

Travis Barrs of Discovery Education discusses how K–12 is shifting from tool access to learning impact, focusing on building scalable, coherent learning platforms. This involves budget realities, teacher workloads, and consolidating tool sprawl. Key points include the return of core curriculum funding, the necessity of standards alignment, and balancing Discovery's diverse brands (DreamBox Le...

Forget the AI hype and focus on real ROI in the Software Development Lifecycle (SDLC). This episode features Method's Jason Rome and Raj Sethi with ISG experts Ashwin Gaidhani and Tapati Bandopadhya, who trace a clear path from AI tools to measurable outcomes. They argue that coding speed isn't the bottleneck—specs, testing, pipelines, and change management are. We break down the mechani...

The most valuable features in your product might be hiding in plain sight. We sit down with design leader Andy Vitale to unpack how AI can strip away clutter, surface what matters, and move users from intent to outcome without the scavenger hunt. From dense banking apps to consumer software, we break down a pragmatic path: use agentic assistants to handle administrative tasks, boost findability wi...

In this podcast episode, Method’s Jason Rome and guest Margaryta V. Rashev discuss the evolving landscape of customer experience (CX) and product development. Join us as we unpack how leading organizations are shattering traditional silos, leveraging data to truly understand customer needs, and driving business growth. Discover the shift from reactive questioning to proactive insights, the critica...

In this podcast episode, Method’s Dr. Vanina Delobelle and Reema Pinto discuss "The Human Side of AI: Design, Change, and Reimagination. They discuss the crucial difference between viewing AI as a 'solution' versus a 'tool,' and uncover its four transformative elements: efficiency, augmentation, invention, and reimagination. Learn why organizations often struggle with succ...

In this podcast episode host Jason Rome and guest David Brown discuss a practical approach to planning, moving beyond "process theater." It advocates for transparently managing technical debt as product work, leveraging habits over rigid processes, and clearly framing trade-offs. We'll explore clustering work by component to reduce friction, integrating testers early, and dedicating...

Join Jason Rome and Mike Adam in this episode of "Build What's Next" as they explore how AI is revolutionizing design teams in financial services. They discuss the impact of AI on design, research, and product teams, covering topics like psychological safety, process changes, the downsides and upsides of AI, and how to integrate it into team workflows. This conversation is highly re...

In this podcast episode host Jason Rome and guest David Brown talk about the crucial role of "confidence" in effective planning. They explore how organizations can honestly assess certainty and uncertainty in project estimates, distinguishing between confidence in "what it'll take to do" and "what this thing will do." The discussion highlights the importance of e...

Jon Webster of CPP Investments discusses how AI, particularly large language models (LLMs), is changing organizational decision-making. He emphasizes the practical usefulness of LLMs over their "intelligence" and introduces the "generator-verifier gap." Webster also explores how LLMs can break down linguistic barriers in organizations, make complex thinking more accessible, and...

In this podcast episode, Jason Rome and David Brown discuss the critical aspects of planning within organizations, emphasizing the importance of effective decision-making, alignment, and capacity planning. They explore the challenges teams face during planning sessions, the significance of prioritization frameworks, and the need for a balanced approach to managing initiatives. The conversation als...

In this part of our conversation, we dive into how big financial institutions handle their incredibly diverse customer base. We're talking about everything from mass-market consumers to high-net-worth individuals and even corporate clients. It's a real challenge to understand and prioritize all those different needs, especially when customer relationships can evolve so much over a lifeti...

Join Michael Lewandowski and Joseph Johansen (JJ) as they dive into the complexities of designing for diverse users in financial services. From graphic design beginnings to leading UX XD, JJ shares his journey and experiences across consumer, small business, wealth management, and corporate sectors. They discuss the chicken-and-egg dilemma of targeting users versus starting with needs, and how the...

In this episode of 'Build What's Next', join host Jason Rome as he dives deep into the world of product management creativity with author and expert Leslie Grandy. Leslie shares her fascinating career journey, from the early days of box software to launching digital media subscription services and leading product at major tech companies. Discover the inspiration behind her upcoming...

In this engaging episode, Jason Rome chats with Paul Puopolo, Head of Data Analytics and Innovation at DFW Airport, to explore the cutting-edge technologies shaping the future of air travel. They delve into the intricacies of biometrics, facial recognition, and the delicate balance between enhancing convenience and respecting data privacy. Paul sheds light on the complexities of coordinating innov...

In this episode of Build What's Next, Jason Rome interviews Paul Popolo, the Head of Data Analytics and Innovation at Dallas-Fort Worth Airport, about the unique challenges of implementing innovation within the highly operational and risk-averse airport environment. The conversation starts with Paul’s experience transitioning from innovation roles in healthcare and finance to the aviation ind...

How is AI revolutionizing the financial sector, and what challenges accompany this transformation? Find out in the latest episode of Build What's Next: Digital Product Perspectives , as host Jason Rome welcomes Joe Fuqua, a technology leader from Truist, to explore the multifaceted impact of AI on modern banking. Joe shares insights from his extensive career, tracing his journey from his earl...

How can AI be leveraged to its true potential in transforming enterprise software development? Find out in the latest episode of GlobalLogic's Build What's Next: Digital Product Perspectives tech series, as host Sumit Sood welcomes Gowtham Sampath, ISG's lead analyst for Gen AI, analytics, and cybersecurity, to explore what it takes to be a leader with meaning in AI solutions - a co...

The conversation around the AI-Energy intersection continues on this episode of Build What's Next: Digital Product Perspectives as we spotlight dramatic shifts in data trends in the energy sector, utilities operations and the criticality of data literacy across levels of management, in today’s energy game. Tune in as Brittany Stone, host and digital transformation consultant, from the Method...

AI is everywhere and it’s made its way to the energy sector too. But just how effective is it to the sector, its solutions and its operation? Tune into this episode of Build What's Next: Digital Product Perspectives as Brittany Stone, host and digital transformation consultant, from the Method team sits down with Dave Goddard, Chief Digital Officer at Hitachi Energy, to explore the transforma...

If there’s one thing the past few years have taught us, it’s that the power of AI and technology can be harnessed in any industry to drive transformative outcomes for meaningful change. And, this episode of Build What's Next: Digital Product Perspectives - our first episode since the partnership with GlobalLogic - proves just that.  Join GlobalLogic’s Chief Business Officer, Srini Shankar as...

In this reflective episode of Build What's Next: Digital Product Perspectives , Josh Lucas and Jason Rome are looking back at the last season’s most-listened to conversations, setting the stage for an eventful year ahead. From valuable takeaways to exciting news about the podcast, they discuss it all. Tune in as they:   Deep dive into the Jobs To Be Done framework, highlighting learnings from...

In this insightful episode of Build What's Next: Digital Product Perspectives, industry veterans Rob Seidman (Chief Product Officer at US Bank), Laura Merling (Founder, Stealth Fintech and former Chief Transformation Operations Officer at Arvest Bank), and Jake Miller (VP, CareCredit Technical Program Manager at Synchrony) share their expertise on embedded finance implementation and strategy....