Build Well: Women Shaping Health Technology

How do we build healthcare technology that truly reflects the needs of the people it's designed to serve? In this episode of Build Well , Kelly Scherer, Alex Tong, and Kristi Lui sit down with Joyce Nortey , Senior Director of Clinical Research & Operations at Evidation, to explore why patient-centered design must go beyond usability—and start by listening directly to patients. Joyce shares ho...

What happens when healthcare, AI, and product leadership collide? In this episode of Build Well, Kelly Scherer, Alex Tong, and Kristi Lui sit down with Maddie Schults, Senior Director of Product at Innovaccer , to explore what it takes to build AI-powered healthcare products at scale. Maddie shares her journey from software engineering to product leadership and the mindset shift that helped her mo...

What does it actually take to prove that a healthcare product works in the real world? In this episode of Build Well: Women Shaping Health Technology , Kelly, Kristi, and Alex sit down with Dr. Jessie Juusola , Founder & CEO of Anchor Outcomes and a nationally recognized leader in health economics and outcomes research (HEOR). Together, they unpack the complex, and increasingly critical, chall...

The conversation explores the concept of vibe coding for rapid idea development, challenges in financial planning and management, interactive HR training and scenario-based learning, career development and negotiation skills, and patient advocacy and health information support. The discussion delves into the potential of AI-driven tools to address these areas and the need for personalized, scenari...

What does it actually mean to manage up —and why is it such a critical skill for product managers, especially women in health and tech? In this episode of Build Well , Kelly, Alex, and Kristi break down managing up as more than just status updates. We talk about advocating for the work you want to do, translating execution into business outcomes leaders care about, and building visibility without...

In this episode, hosts Kelly Scherer, Alex Tong, and Kristi Lui unpack burnout in digital health product management and why it hits differently in healthcare than in traditional tech. From mission-driven pressure and regulatory slowdowns to stakeholder skepticism, AI anxiety, and constant emotional labor, this conversation gets honest about what burnout really looks like—and how to spot it before...

Episode: Building AI-Driven Health Products That Clinicians and Consumers Can Trust Guest: Cazandra Aporbo, MS – Head of Data, FoXX Health Summary In this episode, Kelly, Kristi, and Alex sit down with Cazandra Aporbo, Head of Data from FoXX Health to talk about what it actually takes to build AI for healthcare that people trust. They dig into the “diagnostic odyssey” for women (why it can take 7–...

In this episode of Build Well: Women Shaping Health Technology , the hosts unpack what it really means to design with empathy in health tech—where patients, providers, and caregivers face uniquely vulnerable and high-stakes situations. Overview They explore the challenges of understanding user needs, especially in crisis situations, and the complexities of measuring success beyond traditional metr...

Summary In this episode of the Build Well podcast, hosts Kelly Scherer, Alex Tong, and Kristi Lui delve into the various archetypes of product managers, discussing how roles have evolved over time and the importance of understanding one's PM style. They explore the diverse types of product managers, the challenges they face, and the significance of knowing your PM type in relation to company needs...

Summary: Welcome to Build Well: Women Shaping Health Technology, a podcast about product strategy, leadership, and building meaningful health tech—told from the perspective of women doing the work. In this pilot episode, Kelly, Alex, and Kristie introduce themselves and share their journeys into product management, their motivation for launching the podcast, and why representation in health tech m...