Build A Better Restaurant with Peter Harman

How many of your customers could you call or email right now? And, would they be happy to hear from you? This week we talk about the Fourth Sales Pillar. This pillar is all about getting your customers to come back and visit you more often. This begins with trust, and building a relationship with your customers.

Do you think you could have increased your sales last week by one dollar? What did you personally do to maximize your sales last week? Seriously, what did you and your staff do to get every possible dollar in your restaurant? This week we talk about just THREE things to help you increase your sales THIS WEEK.

This week we talk about Sales Pillar #2, "Keep The Customers We Have", and how we go about accomplishing this by delivering the "Customer Promise".

The new audio book, "The Six Sales Pillars", is officially for sale! This week, we talk about each of the six sales pillars and give you a preview of what is in the book.

This week, we are going to dissect a simple nursery rhyme and show you how it applies to you and your restaurant.

This week we go back to the basic fundamentals. We will cover how to do three things: 1. improve your team, 2. improve your systems, 3. get your financial house in order.

This week we talk about a simple color scale that will help you focus on the right things that lead to more money on your bottom line. This works for improving the quality of your restaurant, your team, and your own finances, just about everything.

This week, I want to talk to your staff. I made this podcast is specifically for your staff. This will be an interesting and enlightening experience.

The goal is to build wealth. At its simplest, building wealth is spending less than you bring in. Increase sales, reduce expenses. The rich are really good at this. This week, we talk about how to build wealth in your restaurant.

There are a handful of things that you can do right now in these times to ensure your survival going forward. This week, we talk about what you should be doing to stay alive.

The rules of the game are changing, and if you don't learn them, you will keep repeating the same actions expecting different results. This week, we talk about change.

Today we're going to apply these four colors to the restaurant economy, your people, you as a leader, your menu, the customer perception of your restaurant, your systems, and your financial position.

In anticipation of the new audiobook, "The Six Sales Pillars", we will be touching on each of the six pillars. This week, we talk about raising prices, why you do it, how you do it, and more.

Social distancing is the new normal. Crowding into tight spaces is over... for now at least. To learn what our future looks like for everything, including restaurants, we first have to look at the past. This week, we look at the past industrial revolutions to see the trajectory we are headed in.

Today, we have the freedom to choose what we want to be when we grow up. We used to not have this luxury. This week we talk about what we're good at. (And, what we're not so good at!)

Both the employee and your customer help you build your business and get rich. But who's more important? The customer or the employee?

Be smart. Don't do what most people do and just promote from within because you're desperate. Most restaurants promote within until they close their doors and go out of business. This week we discuss the right way and wrong way to find a manager, and what you need to look for in a good manager that will actually make you money!

What's the goal of your marketing? Do you know exactly why you're doing what you're doing? Do you know if it's working? Do you know if it's the right thing to do? This week, we simplify your marketing plan.

What would Elon Musk do if he were in the restaurant business? This is greatest time in human history to be alive. This is a time where fortunes will be made, and lost. The country is re-opening, our hierarchy of needs is scaling back up. People want to go back out, see their friends. It's time to be positive and see our bright future.

How do we do this better? It's time to think about the future. We're going to discuss, progress, innovation, and improvement.

A revolutionary new treatment that leads to longer life, better memory, more focus, lower food cravings, wards off heart attacks, strokes, diabetes, and protects against cancer and dementia. If there were such a treatment, would you be interested?

In February, we had to "cut the fat" and fire people who didn't fit. But this time after furloughs and layoffs, we get to "cherry pick" our team, and decide who we bring back! There is a big difference between the two.

This week we talk about where you're headed, and why. Before COVID, you were headed in some direction, but now we should question whether or not you go back on that same painful path, or change direction. Since two months ago, does your business plan make sense today? Let's ask some big questions this week.

A creator is a builder, someone who brings something into existence. A critic is someone who expresses an unfavorable opinion, a fault-finder. Which one are you? A creator? or a critic?

You are a knight on a quest to slay a fire-breathing dragon and find your golden goose, but your biggest challenge, is your own resistance--inside your head. This week we talk about how you can face the real obstacles in the way of you living the life your dreams.