Courtney Twiss
Broker Rehab
Broker Rehab is where independent brokers come to recover from burnout, rebuild their freedom, and recharge their love for the business. Hosted by Courtney Twiss and Jeff Sutherlin — two brokers who’ve lived the highs, the hustle, and the 2 a.m. emails — this is where real talk meets real recovery.
Author
Courtney Twiss
Category
Podcast website
Latest episode
May 14, 2026
Where to listen?
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Episodes
Episode 14 - What we Wouldn't do Again 14.05.2026 36:38
In this engaging interview, broker Brian Domingos shares invaluable insights on building and leading a successful real estate brokerage. Topics include the evolution of industry training, creating a strong company culture, and strategic growth tips for brokers and team leaders. Key Topics Industry training evolution and its impact Building and maintaining company culture Strategic growth and agent...
Episode 13 - Providing Infrastructure to Your Agents 07.05.2026 40:01
In this episode, Aimee Burrell shares her journey from Midwest roots to leading a tech-savvy real estate brokerage in Phoenix. She discusses how embracing AI and innovative tools can streamline real estate processes, enhance client service, and foster personal well-being. In this episode, Aimee Burrell shares her journey from Midwest roots to leading a tech-savvy real estate brokerage in Phoenix....
Episode 12: Mergers, AI, and Growth Strategies 30.04.2026 25:53
In this episode, Jeff Sutherlin and Courtney Twiss discuss the recent merger of Real Broker with RE/MAX, exploring industry impacts, business models, and strategic decisions. They also delve into AI's role in real estate, agent branding, and leadership development, offering valuable insights for brokers and agents navigating a rapidly changing market. Key Topics Industry impact of the Real an...
Episode 11 - #WorkHardMarket 09.04.2026 34:00
In this engaging interview, Jennifer Sievers shares her journey from criminal law to successful independent real estate brokerage, emphasizing community involvement, relationship building, and adapting to market changes. Discover her strategies for differentiation, leadership, and leveraging AI to enhance client relationships. Key topics: Transition from law to real estate Community involvement as...
Episode 10 - Battle of the Brokerages 26.03.2026 30:33
This episode explores the evolving landscape of real estate marketing, focusing on coming soon listings, industry mergers, and the impact of technology and AI. Hosts Courtney Twiss and Jeff Sutherlin share insights on how agents can adapt and thrive amid industry changes. Key topics: Coming soon listing strategies Industry mergers and their impact Role of AI and technology in real estate
Episode 9 - The Secrets of a Luxury Real Estate Veteran 19.03.2026 26:05
Join us as we delve into the insights of Nick Segal, a seasoned luxury real estate broker with over 35 years of experience. Discover his secrets to success, the importance of integrity, long-term client relationships, and how technology and AI are shaping the future of real estate. Takeaways Success in real estate is a long-term organic process that requires nurturing client relationships. Integri...
Episode 8 - Mastering Sales Meetings 26.02.2026 41:11
In this episode, Courtney Twiss and Jeff Sutherlin discuss the essential elements of running effective sales meetings. They emphasize the importance of structure, engagement, and creating a positive culture within the team. Jeff shares his experiences and best practices for leading meetings that inspire and motivate sales teams, including the significance of skills training, market updates, and ac...
Episode 7 - Building a Brokerage That Works Without You 19.02.2026 27:42
In this episode, Courtney Twiss and Jeff Sutherlin discuss the essential elements of building a brokerage that can operate independently of its owner. They explore the importance of creating sustainable systems, developing leadership, embracing technology, fostering a strong company culture, and planning for future exit strategies. The conversation emphasizes the need for delegation, accountabilit...
Episode 6 - Breaking the Cycle: Empowering Independent Brokers 12.02.2026 48:54
In this episode, Jeff Sutherlin and Courtney Twiss welcome Russ Laggan, Vice President of Training and Growth Specialist at eXp Realty. Russ shares his extensive experience working with independent brokers, discussing the common challenges they face, such as the cycle of growth and burnout. He emphasizes the importance of understanding the lifecycle of a brokerage and how many brokers find themsel...
Episode 5 - Who to Focus on in the Brokerage 05.02.2026 30:23
In this conversation, Jeff Sutherlin and Courtney Twiss discuss the dynamics of managing a brokerage, emphasizing the importance of understanding the different types of agents within the organization. They explore the use of DISC assessments to tailor communication and management strategies, the significance of identifying top performers, and the challenges of managing the middle and bottom tiers...
Episode 4 - The Evolution of Brokerage Models 29.01.2026 34:26
In this episode of Broker Rehab, Courtney Twiss and Jeff Sutherlin discuss the pressing issue of margin compression in the brokerage industry. They explore various brokerage models, the importance of understanding agent performance, and strategies for managing costs effectively. The conversation emphasizes the shift towards cloud-based models, the necessity of coaching and leadership, and the sign...
Episode 3 - Navigating Tech Demands in Real Estate 22.01.2026 24:09
In this conversation, Jeff Sutherlin and Courtney Twiss discuss the challenges brokers face in meeting the technological demands of their agents, particularly regarding leads and CRM systems. They emphasize the importance of agents having 'skin in the game' when it comes to leads, the necessity of effective training on technology, and the evolving role of AI in the real estate industry....
Episode 2 - Finding Freedom in Brokerage Management 15.01.2026 26:12
In this episode of Broker Rehab, Courtney Twiss and Jeff Sutherlin discuss the challenges faced by real estate brokers in managing their businesses effectively. They explore the importance of finding freedom in business management, recruiting and retaining top talent, and the significance of core values and vision in creating a strong company culture. The conversation also delves into leveraging t...
Episode 1 - Broker Rehab: A New Beginning 08.01.2026 23:05
In the inaugural episode of the Broker Rehab podcast, hosts Courtney Twiss and Jeff Sutherlin discuss their backgrounds in real estate, the importance of collaboration among brokers, and the need for a supportive community in the industry. They share personal experiences and insights on navigating the challenges of real estate, emphasizing the value of learning from one another and empowering othe...
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