Breath of Fresh Air Dental Podcast

In this episode of the  Breath of Fresh Air Dental Podcast , Amanda and Sarah are diving into the places dental practices are falling short in 2026, and what stronger, more forward-thinking practices are doing instead. Before jumping into the main topic, Amanda shares details about Practice Management Power Day , a mini conference happening in Denver this September for experienced practice manager...

In this episode of Breath of Fresh Air , Amanda and Sarah are back from a little podcast hiatus and diving into one of their favorite topics: dental startups. Starting a new dental practice is exciting, but while many doctors are focused on equipment, branding, construction, and design, revenue cycle management can easily get pushed to the back burner. The problem? Billing issues, messy insurance...

This week, we're joined by Jen and Danielle, the co-founders of Mint Preventative Dental Spa - an independent dental hygiene practice in Maine that's making preventive care feel more like self-care. We talk about how Mint went from lunch-break brainstorming sessions to a real-life startup, what it takes to build a patient experience that people actually look forward to, and the behind-the-scenes r...

We can't believe it – our podcast just turned two. 🥳 Thanks for being here with us through the toddler stage. We kick off with a little real life – Halloween costumes, comfort shows, and travel plans – then dive into a look back at your top-played episodes and what's changed since we first hit publish. What we revisit Office Manager or Dental Consultant – What does your practice really need? Why...

Marketing doesn't have to be expensive, complicated, or outsourced to a big agency that doesn't know your patients, your community, or your vibe. In this episode of Breath of Fresh Air , we sit down with Jaclyn Nona , founder of Clever Dental Co , to talk about how dental practices can bring marketing in-house, empower their teams, and build real, authentic connections with patients. Jaclyn's path...

Navigating Dental Law with Attorney Justin Withrow: Audits, Compliance, and Best Practices In this episode of the Breath of Fresh Air Podcast , we're pulling back the curtain on one of the most intimidating (and often misunderstood) sides of dentistry: the legal side. We're joined by dental attorney Justin Withrow , a true "unicorn" in the industry who specializes in the messy stuff most lawyers s...

In this episode of Breath of Fresh Air , Amanda and Sarah are joined by Micheline Hawley, Director of Sales and Customer Service at Frontier Dental. From real-talk stories about bulk order blunders to a behind-the-scenes look at procurement strategies that actually save your practice money, this episode is full of fresh insights that will have every office manager rethinking their supply closet. M...

In this mid-year check-in, co-hosts Amanda DeMoura and Sarah Hamlin are catching their breath (and maybe pulling on some fuzzy socks) as they reflect on what 2025 has brought to dental practices so far—and what's coming next. From hygienist shortages and hiring shifts to in-house marketing trends, tech fatigue, smarter supply strategies, and the power of real human connection, this episode is your...

In this episode of Breath of Fresh Air , Amanda and Sarah are diving into how to pick the right dental conference for you (and your practice). With so many options out there—from massive trade shows to intimate boutique events—it's easy to feel overwhelmed or unsure where to spend your time and money. They're breaking down how to get the best return on your investment (both financial and energetic...

This week, Amanda and Sarah dive into one of the most important (but often overlooked) keys to running a thriving dental practice—CULTURE. Whether you're a dentist, office manager, or the MVP at the front desk, your office culture sets the tone for everything: hiring, teamwork, patient experience, and even that vibe when you walk in on a Monday morning. In this episode, we cover: What "culture" re...

🎙️ Episode 17: "AI Nation: Is Your Front Desk Role Safe?"   Hosts: Amanda DeMoura & Sarah Hamlin Length: 52 minutes Topic: The real role of AI in dental practices—and how to leverage it without fear   🧠 What We Talked About: AI is here—and it's not going anywhere. But is it coming for your job? In this episode, Amanda and Sarah dive into the real impact of artificial intelligence on dental admini...

In this episode of the Breath of Fresh Air Dental Podcast , we're chatting a bit about the brand story of Essential Dental Services. From its inception to its impact on the dental industry, we explore the journey that has shaped the company (now DayDream Dental) into the best dental billing company in the industry! Join us as we discuss the challenges, milestones, and core values that have driven...

Episode Overview:  In this episode of  The Breath of Fresh Air Dental Podcast , hosts Amanda DeMoura and Sarah Hamlin explore a crucial question for dental practices: When should you consider hiring a dental office manager or a dental consultant? Whether you're a new practice owner or an established clinic looking to optimize operations, understanding the distinction between these roles can signif...

In this episode of  Breath of Fresh Air , co-hosts Amanda and Sarah take a deep dive into the latest trends and observations in the dental billing space as we hit the mid-year mark. They explore what's changing in patient payments, the evolving landscape of dental claim appeals, the rising trend of remote dental billing positions, and much more.   Key Topics Covered: Trends in Patient Payments: Em...

In this episode of the Breath of Fresh Air Dental Podcast, hosts Amanda DeMoura and Sarah Hamlin share their invaluable insights on "Top Tips for Successful Claim Submissions." Navigating the complexities of dental insurance claims can be daunting, but Amanda and Sarah break down the process into manageable steps to ensure smooth and successful submissions. Whether you're a seasoned dental profess...

In this insightful episode of the  Breath of Fresh Air Dental Podcast , we dive deep into a crucial but often overlooked aspect of running a successful dental practice: billing practices. Join us as we explore common billing mistakes and provide practical advice on how to avoid fraudulent billing practices. Staying compliant not only fosters trust but also ensures the longevity and prosperity of y...

In this episode of the Breath of Fresh Air Dental Podcast, hosts Amanda DeMoura and Sarah Hamlin share their invaluable insights on "How to Celebrate Your Team Without Losing Your Mind".    Whether you're leading a dental practice or part of a bustling team, finding creative and meaningful ways to celebrate achievements and milestones can be overwhelming. Amanda and Sarah walk you through the esse...

In this episode of the Breath of Fresh Air Dental Podcast, we delve into all the different ways specialty offices can successfully generate referrals. We chat about what to do and what not to do, what kind of treats offices like to receive, the importance of good reporting and much more!  

This is a very special, don't miss episode! We're kicking off our guest interviews with a bang! Our guest, Teresa Duncan, a renowned expert in the field, shares her insights and predictions on the evolving landscape of dental billing. Key Points Covered: Overview of current trends and challenges in dental billing Emerging technologies and innovations shaping the future of dental billing Prediction...

In this episode of the Breath of Fresh Air Dental Podcast, we dive into the topic of outsourcing dental insurance billing. Join us as we explore the signs that indicate it might be the right time to outsource, and discover actionable steps dental offices can take to set themselves up for success in this process. Episode Highlights: 1. Understanding the Signs: Is it Time to Outsource? - Exploring t...

Get ready for an exciting episode! Today, we're diving into the world of dental practice management and uncovering the secrets to career growth. Join us as we explore strategies and insights that can take your career to new heights. Our hosts, Amanda and Sarah, are experienced dental practice managers who have achieved great success in their own journeys. They'll share their personal stories and o...

In this installment, we dive into the topic of boosting collections for dental offices. In this episode, Sarah and Amanda share their insights on various ways to maximize patient collections in dental practices. Join us as we explore innovative strategies and practical tips such as:   The importance of Insurance Verification  Streamlining Billing Processes Financial Policies and Payment Plans

In this podcast episode, we discuss an end-of-the-year checklist specifically tailored for practice managers and practice owners. We provide a comprehensive summary of tasks and considerations to effectively wrap up the year and prepare for the upcoming one. From financial reviews and planning to staff evaluations and goal setting, we cover a range of topics to ensure a smooth transition into the...

In this episode, we delve into the crucial top 5 insights for doctors to optimize their front office department and ensure seamless practice management.

This week we dive into practical tips we use to avoid and recover from burnout! For comprehensive coaching and recovery related to burnout, check out Lynne Leggett of Victory Management. She is the absolute expert on this topic. https://victorydentalmanagement.com/struggling-with-burnout/