Brave Business Triumphsa //NKST podcast

The one where Brian and Doug focus their conversations on the importance of being able to transform from various stages of one's career. Brian successfully navigated changes from advertising agency executive, to marketing executive, to multi-store franchisee entrepreneur, to strategic consultant and adjunct professor at Temple University. Nowadays, you've got to be ready for anything in a career....

The one where Lindsay and Doug have a real conversation about the continuous struggle for gender equality in the workplace, and how the investors (members) of The Power of Professional Women advance their mission to develop the next generation of women leaders through education, mentorship and purposeful connections.

The one where Tom, Patricia, Tara and Doug continue their conversation about the importance of an organization's Customer Experience strategy in a Customer-in-Control world . What smart, growth-minded leaders know is that memorable CX is not an accident or an afterthought. To delight customers - to woo, wow and win them over - you must purposefully design empathetic experiences that deliver on you...

The one where Don and Doug talk about the challenges many financial institutions and community banks face as they try and move beyond Covid-19. Not too surprisingly, those challenges are still focused on transformation: Upgrading technology, upskilling talent, customer experience strategy, data strategy, as well as the impacts of cryptocurrency and blockchain .

The one where Judy and Doug kick-off a 4-part series starting with Marketing Planning for 2022. Your planning process for marketing and sales should be a proactive model that ensures discipline, flexibility and growth. You can continue to wing it, or you can take the time and really bring it.

The one where Joe and Doug begin to scratch the surface of the many challenges that the banking industry now faces. Regardless of the Covid-19 pandemic crisis, financial institutions were looking uphill at issues of finding tech-savvy talent, data strategies, branch strategies, evolving customer preferences and new digital/online competitors that are free of geographic boundaries. And you think yo...

The one where Alex and Doug take time to reminisce about life in advertising agencies, but more importantly, they share new professional challenges and experiences that can be more rewarding when the work directly impacts peoples' lives. 

The one where Everett and Candace demonstrate humble excellence while sharing a wealth of expertise on topics like #KnowledgeManagement, #DiversityEquityAndInclusion, and what it's like to be an #entrepreneur with your spouse. #Grovider #GroviderOnline.com

The one where Marten and Doug check-in after 20 years to catch up on changes in advertising, marketing as well as the impact of technology and data to deliver meaningful, customer-centric experiences in a customer-in-control world.

The one where Ryan and Doug talk about the "salesperson" stigma, how new technologies can help improve sales conversions and the importance of human connections in an ever-increasing digital world.

The one where Michelle and Doug reconnect after their time starting out at LevLane Advertising and talk about 1.) how versatility of experience is an asset in today's rapidly changing business environment, 2.) the changing expectations of consumers through the Covid-19 crisis, 3.) evolving technologies and 4.) how to maintain a human touch in today's digital and customer-in-control world. 

The one where Diane and Doug chat it up about the dynamic changes within the Real Estate buyer and seller journeys, the impact of technology to adapt to the Covid-19 pandemic and how Weichert is poised to adapt to the coming changes.

The one where Matt stops by to chat with Doug about the importance of creating both meaningful experiences for customers and engaging environments for employees.

The one where Liz, Ed and Doug have an informal chat about a range of topics including what Customer-in-Control means to them, how to keep your data strategy balanced with a human nature and why sometimes your biggest competitor can be you - and your internal status quo mindset. 

The one where Doug and Jennifer talk about Officially Bionic as a purpose-driven organization and the importance of creating digital communities to share and celebrate unique experiences and perspectives.

The one where Hugh drops some knowledge on Doug about how Virtual Reality and other emerging technologies can give businesses and brands a competitive advantage while providing more control for customers .

The one where Craig speaks with Doug about the value of Ephrata National Bank's long-term view of developing customer and business relationships, how to integrate emerging technology that is meaningful and the constant issue of data security.

The one where Rafael and Doug discuss building and transforming new business models by applying lean and agile methodologies adapted to each type of business model and team’s maturity levels.  

The one where Liz and Doug talk about the direction of our Customer-In-Control world and the implications for businesses and brands.

The one where Doug connects with Ed to discuss the impact of a Customer-In-Control world on B2B businesses and brands.