Bottom Line Me Podcast

Great presentations don't happen by accident—they're built on thoughtful preparation. In this episode, host Ann Allard is joined by Leslie Wyatt to discuss the habits and techniques that lead to confident, engaging presentations. Leslie shares practical advice on organizing your message, preparing for your audience, managing nerves, and delivering with authenticity. Whether you're speaking to a cl...

In this engaging episode, host Ann Allard sits down with instructional designer Marissa Saez to explore the evolving world of online education. Marissa shares what makes virtual learning effective, how adult learners engage with digital content, and the key elements that turn an online course from informative to impactful. From microlearning and interactive design to learner engagement and knowled...

In this insightful episode, host Ann Allard welcomes Lucy Miller for a conversation about one of the most essential skills in any workplace: communication. After recently completing the Taking Flight with DiSC workshop, Lucy shares how understanding her own communication style transformed the way she connects with colleagues. More importantly, she discusses how recognizing and adapting to the comm...

In this critical episode, host Ann Allard welcomes Tom Cronkright from CertifID for an in-depth look at the current state of cybercrime impacting real estate and title professionals. From wire fraud and business email compromise to emerging scam tactics, Tom shares the latest trends criminals are using—and what businesses must do to stay protected. Packed with real-world insights, prevention strat...

In this dynamic episode, host Ann Allard sits down with Lindee Deshler to explore the art of delivering confident, effective presentations. From structuring your message to engaging your audience and managing nerves, Lindee shares practical tips to help you communicate with clarity and impact. Whether you're presenting to clients, colleagues, or a room full of prospects, this episode will give you...

In this forward-thinking episode, host Ann Allard is joined by Amy Gregory and Andrea Somers to tackle one of the industry’s biggest challenges—finding and training the next generation of title professionals. From attracting new talent to creating effective training programs and career pathways, Amy and Andrea share practical strategies and real-world insights to help agencies grow strong, sustain...

In this heartfelt episode, host Ann Allard sits down with Brenda Nelson to reflect on her remarkable career and leadership journey as she steps into retirement. Brenda shares the lessons she’s learned along the way, the impact of strong leadership, and the relationships that shaped her career in title insurance. From navigating challenges to building a lasting legacy, this conversation offers both...

In this inspiring episode, host Ann Allard welcomes Susan Stewart, Founder of HER, the Title Collective, for a candid conversation on confidence in the workplace. Susan shares her journey in the title industry, why she created a space for women to connect and grow, and how confidence—when nurtured—can become a powerful career catalyst. Whether you're a new agent or a seasoned professional, this ep...

In sales, just like in football, success is built on fundamentals, scouting, and the resilience to get back up after a hit. In this episode of Bottom Line Me , Ann Allard and Kale Gelles explore how to apply a "Game Plan for Growth" to your title agency. Kale shares his seven years of experience in the Texas market and his new role as a national sales specialist to help you: Scout like a Pro: Why...

Referrals are more than just leads—they're a reflection of trust. In this episode, host Ann Allard talks with Karen Arthur about how to cultivate a strong referral network through relationships, consistency, and delivering exceptional service. Karen shares real-world strategies for earning repeat business and turning satisfied clients into your biggest advocates. If you're looking to grow your bus...

What does it take to become the trusted, go-to expert in your field? In this episode, host Ann Allard sits down with Brenda Nelson to explore how reliability, knowledge, and confidence build professional credibility over time. Brenda shares her own journey, lessons learned, and practical advice for standing out as the person others turn to for answers. Whether you're just starting out or looking t...

In this engaging episode, host Ann Allard sits down with Joe Alvis to explore how meaningful networking can open doors, build relationships, and grow your business. Joe shares his approach to making authentic connections, tips for navigating networking events, and how to turn casual conversations into lasting professional opportunities. Whether you're a seasoned networker or just getting started,...

In this forward-looking episode, host Ann Allard sits down with Nate Baker, CEO and Founder of Qualia, to discuss the transformative power of AI in the real estate and title industries. Nate shares how Qualia is leveraging AI to streamline workflows and improve the closing experience—and how its strategic partnership with Old Republic Title is driving innovation across the industry. Tune in for a...

In this eye-opening episode, host Ann Allard chats with Sue Morgan, who shares a not-so-sweet trip to the dentist—and the powerful customer service lessons it revealed. Sue reflects on how that uncomfortable experience translates to the way we treat clients in the title industry. With warmth and wisdom, she breaks down the do's and don'ts of customer care and reminds us why empathy, communication,...

In this must-hear episode, host Ann Allard is joined by Brad Hoeschen for an insider’s look at the latest FinCEN reporting requirements and what they mean for title professionals. Brad shares his expertise on the regulatory changes, how they’re being implemented, and what agents need to know to stay compliant. From practical tips to real-world scenarios, this conversation helps demystify a complex...

In this energizing episode, host Ann Allard welcomes Karen Arthur to discuss the powerful connection between education and employee empowerment. Karen shares how continuous learning creates confident, capable teams—and why investing in employee development is essential for long-term success. From practical training strategies to cultivating a growth mindset, this conversation is a must-listen for...

In this episode, host Ann Allard is joined by Brenda Nelson for a practical and insightful conversation on the art of customer service. With years of experience in title insurance and operations, Brenda shares her approach to creating positive, lasting impressions with every client interaction. From small gestures to big-picture strategy, this episode offers valuable takeaways for anyone looking t...

In this special season finale, host Ann Allard welcomes back Andrew Herbert, producer of the Bottom Line Me podcast, for a behind-the-scenes look at how the show came to life. From choosing the right technology and web hosting to managing distribution and editing each episode, Andrew reflects on the journey of building a professional podcast from the ground up. Tune in for a candid conversation ab...

In this informative episode, host Ann Allard welcomes Jeff Bluhm to break down the American Land Title Association’s Best Practices and what they mean for title professionals. Jeff shares why these guidelines matter, how they help protect consumers, and what agencies can do to stay compliant and competitive. Whether you're new to ALTA’s Best Practices or need a refresher, this episode offers pract...

In this uplifting episode, host Ann Allard talks with Sharron Kennovin about the powerful role advocacy and volunteerism play in both personal growth and community impact. Sharron shares her experiences, what drives her passion for giving back, and how title professionals can find meaningful ways to get involved. Whether you're looking to make a difference in your industry or your neighborhood, th...

In this thoughtful episode, host Ann Allard welcomes Jen Greenberg to explore the surprising and positive impact journaling can have on both personal well-being and professional growth. Jen shares how putting pen to paper can boost clarity, creativity, and resilience—especially in high-demand roles like title insurance. Whether you're new to journaling or looking to reignite the habit, this episod...

In this eye-opening episode, host Ann Allard sits down with Tracey Brown to hear her firsthand experience of having her phone number spoofed by criminals. Tracey shares what happened, how she discovered the scam, and the unexpected impact it had on her personal and professional life. They also explore what title professionals can do to protect themselves and their clients from similar schemes. It’...

In this inspiring episode, host Ann Allard sits down with Kim Whitlock to talk about Women in Title Insurance (WIT)—a growing community focused on connection, mentorship, and leadership development for women across the title industry. Kim shares the mission behind WIT, how it’s creating space for meaningful growth, and why empowering women is key to the future of title. Whether you're new to the f...

Cybercrime is one of the fastest-growing threats in real estate transactions—and no one knows that better than Tom Cronkright, co-founder of CertifID. In this eye-opening episode, host Ann Allard sits down with Tom to discuss the evolving cybersecurity landscape and what title professionals can do to protect their clients, their businesses, and themselves. From wire fraud to identity theft, Tom sh...

Resilience is more than just pushing through—it’s about adapting, growing, and thriving through challenges. In this uplifting episode, host Ann Allard welcomes Dione Joseph for a powerful conversation on what resilience really means in both personal and professional life. From overcoming setbacks to building mental strength, Dione shares practical strategies and personal insights to help you stay...