Evan Happel

Boss Talks | Elevating ALL the Bosses of the Multifamily Industry

Business EN ↓ 132 episodes

Boss Talks is a live conversation with professionals of the Multifamily Industry. We all have a story to tell, experience to share, and advice to give. The people in these talks are from different stages of their career, different companies (both vendors and property management), and have different passions to share.

Author

Evan Happel

Episodes

Boss Talks: Episode 07 Michele Crochetiere 21.09.2022 29:57

01:35 - Meet Michele Crochetiere with One11 Advisors 02:39 - The value of mentorship 05:10 - How to find a mentor (hint: just ask!) 07:19 - Mentorship is a 2-way street 08:22 - Mentor myths 10:21 - When life grinds to a stop 17:24 - What Michele learned from her health crisis 19:55 - The habits (gifts!) of self-care and weekly planning 22:07 - Why you need to take PTO 23:25 - Caring for your co-wo...

Boss Talks: Episode 05 with Marques Oliver 13.09.2022 30:46

01:00 - Meet Marques Oliver, Boss of Enforcement for Parking Boss 04:25 - Launching his own private security company 05:37 - The hunt for the perfect parking solution (Parking Boss!) 06:23 - Joining the Parking Boss team 09:20 - Advocating for parking enforcement 10:15 - Tech integrations to improve parking management 12:40 - Why parking permits are a good thing 16:26 - Scanning QR codes on parkin...

Boss Talks: Episode 04 with Erin Heathers 13.09.2022 33:55

00:40 - Meet Erin Heathers, 2022 NAA award winner for certified apartment portfolio supervisor 02:30 - We are WMFHA 03:46 - How Erin fell into the multifamily industry 06:00 - Bookkeeper (kinda like a forensic accountant) 07:50 - Erin’s personal journey of growth 10:15 - Boss status and leadership 13:35 - Being a manager during the pandemic 14:45 - Friday morning book club 17:35 - How to talk to...

Boss Talks: Episode 06 Leah Love Orsbon 13.09.2022 28:53

01:24 - Meet Leah Love Orsbon, Founder of Leasing Leah 03:00 - The Launch of Leasing Leah (it’s all about helping others!) 06:49 - An authentic social media presence that doesn’t lead to burnout 08:41 - The Official Apartment Management and Maintenance Support Group on Facebook 10:53 - The impact of COVID, skipping lunch breaks, and not taking vacation time 14:03 - How to celebrate and encourage...

Boss Talks: Episode 03 with Kelly Wakefield 23.08.2022 25:18

01:43 - Meet Kelly, Director of Marketing and Communications at Washington Multifamily Housing Association (WMFHA) 04:02 - It’s all about the people (and their stories) 05:59 - Residents: our best influencers 07:11 - Networking and building relationships inside and outside of our industry 10:50 - What is means to Manage Like A Boss 12:43 - Storytelling, testimonials, and awards 16:52 - Why video i...

Boss Talks: Episode 02 with Veronica Soto 05.08.2022 29:51

00:55 - Meet Veronica, Property Manager at Brandywine Apartments 02:07 - Why we started using social media to connect with our residents 04:40 - Community involvement beyond our own property 06:22 - Don’t give up; stay consistent for your community 07:52 - Offering community rewards for residents 08:54 - How to showcase the reality and teach the basics 10:57 - Keep informing your residents of comm...

Boss Talks: Episode 01 with Colleen Kearnes 05.08.2022 21:05

01:00 - Meet Colleen, social media and marketing for Aspire Properties and Northwest Apartments 03:16 - Marketing creativity is key 04:12 - Coleen’s personal experience with Parking Boss (“It’s really easy to sign up!”) 05:22 - Launching Parque, a new, luxury, high-tech community 07:28 - How to do social media like a boss (Tip: creativity and trends) 09:31 - It’s all about serving our communities...