Boss Talks | Elevating ALL the Bosses of the Multifamily Industry

Guest: Erin Mahone, SVP of Innovation and Implementation, CLS Living Host: Evan Happel, Community Boss Topics Covered: Erin's career path: from leasing agent at her own college apartment to SVP CLS Living's rebrand and expansion into multifamily, on-campus, and future international markets How CLS partnered with Forbes Travel Guide to create a 55-point hospitality standard (inspired by Forbes' 500...

00:00 Welcome to Boss Talks 00:15 Meet Liz Newkirk 01:26 Community Boss Intro 01:51 Uptown Charlotte Chat 02:38 Setting the Agenda 03:02 Stumbling into Multifamily 03:34 LinkedIn DM Breakthrough 05:19 Career Climb and Pivot 06:12 Joining Loebsack Brownlee 06:54 Where the Firm Operates ## Key Talking Points 1. **Career Transition from Retail to PropTech Legal**: Liz Newkirk's journey from visual me...

00:00 Welcome and guest intro 01:52 Conference banter and Vegas 03:53 Parking horror stories 06:45 Music motivation picks 09:02 Water only and Fiji debate 12:09 Vacation mindset and workload 13:07 Career journey into multifamily 17:07 Regional role and team growth 19:07 Kenzo cameo and association board 20:35 Board Requirements Talk 20:40 Crystal Merit Awards 22:01 Why Association Matters 22:45 Re...

[00:00] Welcome to Boss Talks [00:16] Meet Desiree Starr – Introduction to Desiree and her background. [00:57] Introduction to the Show – Evan introduces the show and Community Boss. [01:35] Westshore Properties Overview – Desiree discusses Westshore’s reach and locations. [02:21] Fun Anecdotes and Conversations – Bourbon, coffee, and industry stories. [03:44] Viewer Engagement and Comments – Shou...

0:00 Introduction & Welcome Evan introduces the show and guest, Danny Fuston. 1:09 Guest Background Danny’s experience in student, senior, and conventional housing. 1:29 Importance of Facility Management Why facility management is crucial for happy communities. 2:19 Parking Stories & Challenges Hilarious and challenging parking situations, including a truck stuck under a garage. 7:13 Danny’s Passi...

[0:00] Introduction to Boss Talks [0:14] Meet Priyanka Agarwal and JTurner Research [0:27] Data Mining and Resident Experience Insights [0:54] Host Introduction: Evan Happel and Community Boss [1:29] Priyanka’s Role: The Resident Whisperer [2:00] Parking Issues in Communities [2:57] Personal Stories of Parking Woes [7:41] Music That Motivates: Priyanka’s Playlist [9:13] Caffeinated Preferences [10...

00:00 – Introduction by Evan Happel; guest Andrea Taylor introduced 00:10 – Andrea’s background and experience in multifamily property management 00:54 – Andrea’s journey: from early startups to founding Livsee 01:47 – The decision to start a company and identifying industry problems 03:23 – Parking challenges in multifamily properties; creative solutions 05:20 – Partnerships with vendors and mana...

[0:00] Introduction and Guest Welcome Host Evan Happel introduces the show and welcomes guest Christina Koski. [0:30] Getting to Know Christina Koski Evan shares how he met Christina and her background in the industry. [0:40] Board Membership and Networking Discussion about joining the WMFHA board and Christina’s role at Security Properties. [1:48] Fun at Industry Events Stories from recent indust...

[0:00] Welcome to Boss Talks Host Evan introduces the show and today's guest, Evan Omelia. [0:15] Introducing Evan Omelia Discussion about the confusion of having two Evans in marketing and at WMFHA. [1:16] Community Boss Overview Brief overview of Community Boss and its solutions. [1:40] The Evan Confusion Banter about the rarity of the name Evan and the "multiverse of Evans." [2:29] Evan's Backg...

[0:00] Introduction and Guest Overview Evan introduces the show and guest, Haley Graham, Chief People Officer at Navigate Community Management. Haley is a customer of Community Boss. [1:10] Community Boss Solutions Evan describes Community Boss’s solutions for parking, amenities, and mapping. Guest parking challenges in HOAs. [1:41] Meet Hailey Graham Haley shares her passion for people and leader...

0:00 – Introduction to Boss Talks and host Evan Happel 0:19 – Meet Todd Thorpe: background in multifamily technology and managed WiFi 0:34 – The importance of WiFi in modern living and common connectivity issues 2:31 – Funny logo story: Community Boss vs. Dojo Networks 4:48 – Todd’s parking garage nightmare 7:39 – Todd’s musical tastes: 70s rock, Elton John, Foo Fighters, and more 11:53 – Coffee s...

00:00 – Introduction and Welcome Evan introduces the show and guest, Mindy Price. 00:08 – Guest Introduction: Mindy Price Evan shares how he met Mindy and her background in podcasting and multifamily leadership. 01:36 – Texas Rodeo and Culture Mindy discusses Texas stereotypes, the meaning behind "Don't Mess with Texas," and her experiences volunteering at the Houston Livestock Show and Rodeo. 08:...

0:00 — Introduction to Boss Talks and guest Rayshaun Phillips 1:40 — Rayshaun’s background and entry into multifamily housing 9:40 — The “20 on the Rise” program and career pivots 15:00 — The origin of the “Ray of Sunshine” nickname 18:00 — Community engagement, networking, and building relationships 22:40 — Parking in Detroit: challenges, guest parking headaches, and apartment living 28:00 — Musi...

[0:10] Welcome to Boss Talks and introduction of the show. [0:19] Introducing guest Jen Piccotti from Swift Bunny. [1:01] Jen’s multifamily journey and first impressions. [2:57] Discussion on parking challenges in multifamily communities. [5:06] Music that motivates Jen—Sting and “Groove Is in the Heart.” [7:09] Jen’s passion for tea and her background as a tea blogger. [10:26] Jen’s industry back...

[0:00] Introduction and Guest Overview Evan introduces the show and guest, Sarah Fassett. Sarah’s background: quick rise in the multifamily industry, focus on empathy and community. [1:58] Sarah’s Early Career in Multifamily Housing Sarah’s entry into the industry as a leasing consultant. Rapid progression to assistant manager and community manager roles. The importance of team support and mentors...

Show Notes & Timestamps [0:10] Introduction and Guest Welcome Evan introduces Laurel Zacher and previews the episode’s focus. [1:06] Community Boss Overview Overview of Community Boss solutions for managing parking, amenities, and mapping. [1:44] Laurel’s Background & Journey Laurel’s career path: onsite roles, service partner, and corporate marketing leadership. [2:20] Career Growth in Multifamil...

0:10 Introduction to Boss Talks and host Evan Happel 0:16 Meet Kelsi Cory and her background in staffing and executive recruiting 0:31 Starting Cory Executive Recruiting and Kelsi’s early grit 1:17 Kelsi’s organic social media growth and building a large following 2:14 Kelsi’s experience living in apartments and parking stories 4:52 Music preferences and how music motivates Kelsi 10:05 Caffeine ha...

[0:00] Introduction & Guest Welcome Evan introduces Katie Ritter and sets the stage for a discussion on resident experience and online feedback. [0:59] Community Boss Overview Brief overview of Community Boss and its solutions for managing parking and amenities. [1:33] Meet Katie Ritter Katie shares her background and how she became involved with Widewail. [1:54] Parking Challenges Discussion abou...

Timestamps & Topics 0:00 – Introduction: Meet Darcy Bixby and the episode’s focus on positivity and authenticity. 0:59 – Community Boss & Parking Boss: Solutions for parking and property management. 1:32 – Welcoming Darcy: Darcy’s background and the importance of dance and positivity. 2:28 – Parking Stories: Darcy’s take on parking challenges and the value of partnerships. 5:05 – Music Preferences...

Show Notes & Timestamps [0:00] Introduction and Guest Welcome Evan introduces the show and welcomes Maddie Patrick. [0:18] Introducing Maddie Patrick Maddie’s background, family support, and excitement for the show. [1:16] Community Boss Solutions Brief mention of Community Boss’s solutions for parking and amenities. [1:52] Maddie’s Background and Excitement Maddie’s family, festive background, an...

Show Notes & Timestamps 0:00 – Introduction and Guest Welcome 0:23 – Meet Sue Vickery 0:33 – Sue’s Company and Success Story 1:03 – Host Introduction & Community Boss Solutions 1:41 – Sue’s Journey to Entrepreneurship 2:10 – Parking Problems in Multifamily Housing 4:38 – The Importance of Resident Experience & Online Reviews 5:06 – Zillow Data: Parking as a Top Resident Concern 5:36 – The Myth of...

Chapters & Timestamps 0:00 Introduction & Guest Welcome 1:35 Fun Anecdotes & Icebreakers 3:13 Parking Challenges & Community Boss Solutions 5:53 Music, Coffee, and Personal Preferences 10:35 Seth’s Journey into Promo Marketing 14:03 Promo Strategy: Why Swag Needs Purpose 22:41 Gamification & Lead Generation at Events 32:00 Brand Storytelling & Memorable Campaigns 39:57 Cost-Saving Tips & Order Con...

Key Topics & Timestamps: 00:00 – Introduction and Guest Welcome 01:25 – Joel Zeff’s Background and Move to Dallas 01:47 – Kansas City Roots & Chiefs Anecdotes 06:27 – Book Announcement: "Make the Right Choice" 07:33 – Improv’s Role in Keynotes and Work Culture 08:01 – Embracing Change Through Improv 09:03 – The Importance of Opportunity and Fulfillment at Work 11:24 – Joel’s Transition from Journa...

Episode Title: Excellence Through Innovation — Boss Talks with Mike Brewer In this episode, host Evan Happel sits down with Mike Brewer, a 30-year veteran of the multifamily industry and co-founder of Multifamily Media Network. Mike shares his journey from property management to media entrepreneurship, offering candid insights on leadership, organizational design, and the future of work. 00:00 Int...

00:00 Welcome to Boss Talks 00:16 Introducing Ryan Yetter 01:18 Ryan's Background in Property Management 01:52 Bridging the Gap Between Maintenance and Leasing 03:53 Parking Management Stories 04:45 Creative Parking Solutions 08:20 Music and Motivation 11:26 Caffeinated Beverage of Choice 14:05 Networking and Career Growth 16:53 Ryan's Journey into Property Management 24:00 Calling Out Invoices an...