Evan Happel

Boss Talks | Elevating ALL the Bosses of the Multifamily Industry

Business EN ↓ 132 episodes

Boss Talks is a live conversation with professionals of the Multifamily Industry. We all have a story to tell, experience to share, and advice to give. The people in these talks are from different stages of their career, different companies (both vendors and property management), and have different passions to share.

Author

Evan Happel

Category

Business

Podcast website

bosstalks.simplecast.com

Latest episode

Mar 25, 2026

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Episodes

Boss Talks: Episode 84 with Kristen Ledbetter 21.05.2024

00:00 Introduction to Boss Talks and Guest Kristen Ledbetter 01:39 Exploring Kristen's Professional Journey and Candor Consulting 02:13 Partnership with Associa and Upcoming Events 02:49 Building Community: Personal and Professional Insights 03:58 The Art of Hospitality and Personal Preferences 05:09 Engaging with the Audience: Shoutouts and Interactions 07:46 Kristen's Personal Story: Overcoming...

Boss Talks: Episode 83 with Katie Phelan-Chostner 14.05.2024

00:00 Welcome to Boss Talks Episode 83 00:23 Introducing Katie Phelan-Chostner and One Up Floors 01:54 Community Boss: A PropTech Solution Spotlight 02:35 Katie's Journey: From Industry Newcomer to Flooring Innovator 03:41 Building Community and Hospitality Insights 08:05 The Evolution of One Up Floors: A Decade of Growth 13:56 Leadership and Authenticity: Katie's Approach to Business 19:00 Embrac...

Boss Talks: Episode 82 with Libby Patton 08.05.2024

00:30 The Unique World of Student Housing in Cheney, Washington 02:09 Libby Patton: A Day in the Life of a Community Manager 04:42 Building Community and Hosting Events in Student Housing 08:53 Hospitality at Home: Libby's Go-To Meals and Hosting Tips 11:36 From College to Career: Libby's Journey into Property Management 18:46 Navigating Challenges and Successes in Student Housing 21:21 Looking Ah...

Boss Talks: Episode 81 with Megan Orser 20.03.2024

00:00 Welcome to Boss Talks: Introducing Megan Orser 00:27 Megan Orser: The Smart Chick Behind Smart Solutions 01:12 Exploring the IRO Community with Megan 01:59 Getting Giffy with Megan Orser 02:19 Community Boss: Enhancing Multifamily Living Spaces 03:01 Megan's Journey with Community Boss and Boss Talks 06:23 The Power of Showing Up: Megan's Approach to Community Building 09:11 Megan's Entrepre...

Boss Talks: Episode 80 with Latinas in Property Management 20.03.2024

00:29 Introducing Latinas in Property Management 01:36 A Journey of Growth and Representation 02:09 Spotlight on Latinas in Property Management: Introductions and Stories 09:52 Building a Community: The Mission of Latinas in Property Management 11:42 Empowering Conversations: Breaking Barriers and Fostering Growth 12:38 The Importance of Representation and Creating Spaces 13:57 Support and Mentors...

Boss Talks: Episode 79 with Marc Rutzen 19.03.2024

00:47 The Evolution of Startups: Insights from Marc Rutzen 01:15 Fun Facts About Marc Rutzen: A Family Man and Avid Reader 03:36 Getting to Know Marc Rutzen: Community Building and Hospitality 06:54 Marc Rutzen's Journey in Real Estate and Data Innovation 12:07 The Power of Public Data: A New Approach to Market Analysis 13:25 The Challenges and Solutions in Data Collection and Analysis 20:38 Expan...

Boss Talks: Episode 78 with Elizabeth Braman 01.03.2024

00:48 The Journey from Law to Real Estate 01:39 Community Boss and Its Offerings 02:13 Guest Introduction and Location Discussion 03:43 Building Community and Personal Interests 07:34 Newsletter and Company Culture 11:17 Elizabeth's Journey in Real Estate 16:45 Insights on Tenant Retention 20:39 Revolution RE: The Startup Journey 24:05 Understanding Data Aggregation and Visualization 24:51 The Imp...

Boss Talks: Episode 77 with Dywuan Brown 24.02.2024

00:21 Introduction and Welcome 01:48 Getting to Know the Guest 03:02 Building Community and Personal Interests 06:38 The Art of Hospitality and Food 08:42 Exploring Caffeinated Beverages 11:21 Diving into Professional Life 17:56 The Power of Travel and Understanding Cultures 23:26 The Journey of Personal Growth 26:26 The Impact of Relationships in Business 27:34 Breaking the Ice in Business Meetin...

Boss Talks: Episode 76 with Tony Sousa and Andrew Dart, "The Dad Episode" 13.02.2024

00:19 Introduction and Welcome 00:41 Introducing the Guests 02:23 The Importance of Being an Involved Dad 04:20 Sharing Personal Life on Social Media 09:30 The Journey to Becoming a Dad 17:29 Impact of Family Structures 29:31 Balancing Work and Family Life 30:38 The Importance of Efficiency at Work 32:02 Challenges of Social Interaction in the Digital Age 37:30 The Importance of Self-Care 48:28 Ra...

Boss Talks: Episode 75 with Jerry Morales 05.02.2024

00:28 Introduction and Guest Introduction 01:18 Getting to Know Jerry 02:08 Jerry's Personal Life and Family 02:19 Community Boss and Its Solutions 02:55 Jerry's Arrival and Initial Conversation 03:37 Jerry's Career Journey and Lessons 05:06 Building Community and Listening Skills 09:31 Jerry's Hospitality and Cooking Skills 15:19 Jerry's Early Career in Sales 18:32 Jerry's Personal and Profession...

Boss Talks: Episode 74 with Ashley Jenkins 25.01.2024

00:19 Introduction and Welcome 00:30 Meet Ashley Jenkins: A Rising Star 01:27 About the Host and Community Boss 02:00 Ashley's First Words and Impressions 02:44 Building Community: Ashley's Approach 03:55 Southern Hospitality and Food 05:59 Ashley's Love for Coffee 07:22 Unpacking Ashley's Inspiring Journey 09:28 Overcoming Obstacles: Ashley's Story 15:45 Ashley's Innovative Solution: Appliance Ma...

Boss Talks: Episode 73 with Lissette Perez 19.01.2024

00:19 Introduction and Welcome 01:05 About Community Boss 01:48 Introducing Lissette Perez 02:31 Lissette's Work with Latin Women in the Workplace 04:44 Millennials in Leadership Positions 06:19 Servant Leadership and Social Interactions in the Workplace 06:47 Building Community through Servitude 12:40 Lissette's Personal Journey and Career Path 18:45 Millennials as Bridge Builders in Leadership 2...

Boss Talks: Episode 72 with Jacob Carter 18.01.2024

00:19 Introduction and Welcome 00:41 Getting to Know Jacob Carter 01:38 Host Introduction and Community Boss Overview 02:08 Jacob Carter Joins the Conversation 03:19 Getting to Know Jacob Carter: Personal Questions 08:21 Jacob Carter's Journey into the Tech Industry 11:07 The Birth of Nurture Boss 13:04 The Growth and Funding of Nurture Boss 17:45 Blurring the Line Between Marketing and Operations...

Boss Talks: Episode 71 with Betsy Kirkpatrick 04.01.2024

In this episode of BossTalks , host Evan Happel ( communityboss.com ) invites guest Betsy Kirkpatrick for a chat that's as intriguing as it is humorous. Betsy, known for her years of service at BG multifamily (now BGSF ), captivates listeners from the outset with her lively stories about her professional journey. The atmosphere becomes a mix of learning and laughter, setting the tone for an engagi...

Boss Talks: Episode 70 with Kara Cermak 19.12.2023

So, in this podcast episode, Evan, our host, kicks it with Kara Cermak , a real pro in the Homeowners Association (HOA) world, capisce? They chop it up about all things relevant to HOAs, with Kara talking about everything from managing a neighborhood beef to building a real sense of community.  Kara shares some wild tales of house disputes—imagine people dropping bowling balls to annoy downstairs...

Boss Talks: Episode 69 with Ashly Poyer 17.12.2023

In this illuminating episode of Boss Talks with Ashly Poyer ,  the VP for Sales and Marketing at PeakMade , presents a vibrant tapestry that details her journey in the world of real estate. Being a woman of color in the realm of corporate housing, Ashly draws from her experiences to delve into the complexities intrinsic to her trajectory.  Ashly discusses the different dimensions of her leadership...

Boss Talks: Episode 68 with LaShyra Escobosa 30.11.2023

In this inspiring episode of Boss Talks , we had the chance to interview the remarkable Boss, LaShyra Escobosa .  LaShyra began by sharing her journey from being a teenage mother living in Delaware to establishing herself as an industry award winner. Her story is a testament to the power of resilience and perseverance, having overcome multiple odds stacked against her to succeed in her career. Des...

Boss Talks: Episode 67 with Maria Pietroforte 17.11.2023

00:19 Introduction and Guest Presentation 03:22 Building Community: Insights and Experiences\ 10:16 Career Journey and Progression 18:37 Challenges and Successes as a Woman in the Industry 26:29 Overcoming Personal Challenges and Rooting for the Underdog 28:30 Building Community and Breaking Cliques 31:06 Transitioning to the Supplier Side and Embracing Learning 37:25 The Journey to Becoming a Con...

Boss Talks: Episode 66 with Amanda Gunn 06.11.2023

00:19 Introduction and Welcome 01:13 Introducing the Guest: Amanda Gunn 02:46 About Community Boss 03:20 Conversation with Amanda Gunn Begins 04:17 Amanda's Journey in Property Management 05:46 Building Community and Hospitality 07:51 Amanda's Experience with Rockwood Property Management 10:26 The Importance of Budgeting in Property Management 20:51 The Importance of Continued Education 35:33 Aman...

Boss Talks: Episode 65 Lynett (Qu'Teaus) Smith 23.10.2023

Get to know Qu’Teaus ( Lynett Smith, CAM) : Qu’Teaus is a multifaceted professional with a passion for property management and years of experience in the industry. She’s held multiple leadership positions from Onboarding Trainer, Area Manager, Multi Site Manager, and now Senior Community Manager. She got her bachelor's degree in human services and a masters degree in business management and leader...

Boss Talks: Episode 64 with Drew Hudson 17.10.2023

Get to know Drew Hudson, NAAEI Faculty : Andrew is a dynamic force in training, leadership, and customer-centric initiatives. With a passion for crafting innovative curriculum and maximizing the training experience, he excels in developing employees to their fullest potential. Andrew's expertise in property management spans diverse roles, from leasing to management. His exceptional public speaking...

Boss Talks: Episode 63 with Sloane Cerbana & Tricia Johnson 06.10.2023

Sloane Cerbana & Tricia Johnson, DES are the bosses of the week. Get to know Sloane: Sloane joined the WMFHA team in January of 2008. She spent the first 14 years building WMFHA's award winning education and career development programs. Named the Apartment Career & Education (ACE) Educator of the Year by National Apartment Association (Naahq) in 2022, Sloane has led WMFHA's efforts in workforce de...

Boss Talks: Episode 62 with Jenna Juniper 02.10.2023

Jenna Juniper is a National Speaker, Housing Consultant & Trainer based out of Phoenix, Arizona. Her passion for ending homelessness began at an early age and is the mission of her company. Growing up in a large Italian family, she recognized the importance of stable housing and a supportive family. This led her to begin volunteering for charities and nonprofits at a young age. Throughout her 16-y...

Boss Talks: Episode 61 with Shatoria Daniels 25.09.2023

Shatoria Daniels CAM ARM CAPS has been a part of the Multifamily Industry for the past 18 years. Her career started as a leasing professional in Fayetteville, NC and her love for the industry blossomed. She worked her way up and is now the Area Vice President with RAM Partners, LLC . She has obtained the designations CAM, ARM, CAPS, NAAEI Advanced Faculty and completed the NAA Leadership Lyceum. S...

Boss Talks: Episode 60 with Monica Frazier 18.09.2023

Get to know Monica 🤓 Monica Frazier is the General Manager for Midwood Investment & Development in Pittsburgh, PA. In her 10.5-year career, Frazier has worked with third-party and owner-operated residential and commercial management in various states. She founded Melanin in Multifamily, a multifamily affinity group centered on creating community and developing Black Women professionals. She has b...

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