Bookable Retail Group

Booked & Profitable

Business EN ↓ 3 episodes

Booked & Profitable is the podcast for physical retailers ready to grow with smarter systems, better tools, and a storefront that actually sells. Hosted by Mark Sandeno and Sam Robertstad, co-founders of Bookable Retail Group, each episode shares proven strategies for retailers on Shopify: booking flows, storefront UX, pricing, positioning, and customer experience design. Whether you're adding appointments, hosting events, or making your in-store experience work harder, you'll get real-world playbooks that drive revenue, not just traffic. No fluff. No theory. Just clear advice and tested frame...

Author

Bookable Retail Group

Episodes

The 3 Clicks That Lose Customers 12.08.2025 16:57

You’re not losing bookings after the sale, you’re losing them before the click. In this episode of Booked & Profitable , we break down the 3 most common conversion killers hiding inside your booking flow. From buried buttons to broken forms, we walk through exactly where friction happens, and how to fix it before your next drop. What you'll learn: Why your best customers are bailing before che...

The Bookability Gap 02.07.2025 21:38

You planned the perfect event. Great vibe. Solid RSVPs. But when it came time to book… nobody clicked. In this episode of Booked & Profitable , we unpack The Bookability Gap — the hidden friction between customer intent and your booking flow. You’ll learn: ✔️ Why good experiences still flop ✔️ The 3 C’s of Bookable Flow: Clear CTA, Clean Experience, Compelling Offer ✔️ A 5-point self-audit to...

Experience Hosting Isn’t a Side Hustle 12.06.2025 29:36

Welcome to Booked & Profitable, the podcast for physical retailers who want to grow smarter, online and in-store. In this kickoff episode, we tackle a mindset shift that changes everything: Stop treating events like extras. Start treating them like growth strategy. Many retailers host events for fun or foot traffic. But in today’s experience economy, hosting is a revenue engine, not a side hus...