Body Bangin'

Claudia Morgillo owns 6 Fix Autos and 3 Novus Glass Locations in Southern Ontario and is also an Internationally Certified Leadership Coach & Trainer. She has taken her skills as a coach and trainer and applied them to her teams to create incredible success in our industry. Listens as she shares with us the biggest hurdle in growing your teams, your shop and yourself - YOU! - and how you can w...

Jorge Navarrete is sharing a major issue he's seeing from his students with us today!  Jorge is a highly respected instructor for our industry that has a huge following in his classes & his program as a whole yet he's seeing these precious youngsters either: A) finish with schooling and then go into another field or  B) get into shops and within 2 years leave the industry for good. W...

The last thing you want to do is to be working your tail off but getting scammed by someone you thought you trusted. In this episode John Lehman of the Micki Woods Marketing Team and I talk about 11 signs to watch out for when using a marketing company! For questions or help with your marketing email us now:  admin@mickiwoods.com _____________________________  Connect with Micki on LinkedIn Now! :...

As shop owners and managers and even employees - we have a vision of what we'd like our shop to look like and how we'd like it to operate. We see the culture in other shops and want that for ourselves. We dream of a shop where things operate smoothly and everyone knows their role but we don't know quite how to make that happen. Team Outlaw (Kandy & Outlaw from NextProgression) j...

On the body shop side of things we are frustrated by the way insurance does things. We get angry, we get defensive and we want it to be different. After talking with some friends of mine that work for the insurance companies they had some interesting takes on some of the things that we struggle with and also shared with me some of the struggles they are dealing with from body shops. In this episod...

Many independent shop owners know they are at a disadvantage to the consolidators when it comes to buying power, bringing on DRPs and OE Contracts, having marketing and advertisers do the work for them, health insurance, 401Ks, etc. As independents we want to hang on to our ownership and independence but also want the benefits of the larger groups.  Today we talk with Jim Keller (President/COO) an...

If you are even thinking about selling your auto body shop you need to speak with someone who knows our industry inside and out and who can be an ally in one of the, if not THE biggest transaction of your life. You will want someone who can make sure you get the most money possible and help you avoid the multitude of pitfalls that surround you. Laura Gay of Consolidation Coach talks with us today...

So many of us feel like the only way to increase sales is to market yourself or be pushy and "get those keys". Justin Ryder with Velocity Collision Center has created a process that goes back to some basics. He organically grows customer satisfaction, hence cars to the door, using traditional methods like standing up and greeting each guest with a bottle of their own branded water and at...

Mike Townley, current owner of Telesis Collision Center, talks to you from a real life shop manager/owner perspective. He knows how it feels to be burdened by the weights of the industry and he shares with us ways that he is dealing - both mentally and practically. We dive into a concept he implemented at Valley Motor Center years ago where the shop was open 7 days a week as well as knowing your c...

Abe Sells is an i-Car instructor for technicians. He gives us a unique perspective of students coming up through tech schools and several ways that we, as shops, can be a help to those schools and participate in varying degrees to potentially hire those technicians full time. Co-op programs, advisory councils, shop tours, technician tooling, strategies for bringing on new techs, creating buy-in fr...

As a veteran in the automotive business of almost 40 years, Jim Huard has a ton of real life, industry experience and prides himself on processes and procedures.  Growing up in the industry he was able to develop these processes and was brought in by both Caliber Collision and Fix Auto to help run their shops more efficiently. He now owns his own facility, Painters Collision Center, and is here to...

Christen Battaglia with WrenchWay really opened my eyes on today's podcast and showed me 3 EASY WAYS we, shop owners and managers, can begin to get involved in our local tech schools and not only start changing our industry but begin recruiting for our own shops. The best part is that getting involved does not require a massive commitment and it can be done from the comfort of your own shop....

Today we get to welcome, Rick Selover, who is a collision industry veteran of over 40+ years and is a fellow podcaster! On his podcast, "The Mind Wrench", he focuses on tools for personal development - specifically for all of us in the collision industry. On today's episode Rick shares with us some very useful tools to be productive versus busy, to be more focused and how to achieve...

Did you know that you only retain 10% of what you see, 30-40% of what you hear and 90% of what you hear, see and do? Well, with Tradiebot your employees can hear, see and do a training over and over again until they get it perfect which eliminates wasted time, redos, parts, materials and supplies (aka YOUR MONEY)!  On today's podcast, Beth Rutter from Tradiebot shares with us how body shops a...

Steve Olson, the managing partner of Louisville Collision Center, has had great successes in his shop and shares some outside-of-the-box concepts he’s learned from his peers that have aided his efficiency and progress. Steve is one of the few people in the industry that actually does social media marketing right! (Well, I think so anyway.) We discuss how to have social media success, success winni...

As auto collision centers, we need all the help we can get with ADAS and calibrations. Frank Terlep is our industries personal, human disruptor. He has identified the problems shops are having with ADAS and calibrations and have developed 3 different software tools to make things very easy for us while making sure these components are performed safely for the customer. And, don't forget  thes...

If you are looking to make some changes in your shop that will begin to affect positive changes and increase work flow then you've come to the right spot! John  talks about how to get buy-in from your staff and how to build an honest connection with your customers to turn them into loyal customers for life, plus much more. John Stuef has been in the automotive industry for over 30 years and h...

As a former auto body shop owner, Micki talks about the ups and downs she went through and some amazing life lessons that brought her to where she is at today - one of the "marketing gurus" of the collision industry. Micki shares her passion and desire to help the auto body industry and gives a few tips she learned along the way. THANK YOU FOR ALL THE SUPPORT!!! To be a monthly contribut...