Blocktalk - the podcast for UK Property Management Professionals

In this special edition, we have another CPL clientcast for our clients to update you on what is going on in the business.  Join Brian, Will, Crawford and Jaxx for some team news, development news, Blockworx, PMAS Conference and Blocktalk updates.  Enjoy the episode! About the Blocktalk podcast The Blocktalk podcast is a podcast about the property management industry for the property management in...

A new feature of the Blocktalk podcast - Blocktalk Bitesize! Bitesize 8-minute chunks to give you a little taste of the latest Blocktalk episode... On this latest episode we caught up with Joe Tallon, and he told us what three benefits there are for property management companies who use Blink Payments. About the Blocktalk podcast The Blocktalk podcast is a podcast about the property management ind...

Welcome to another new episode of the Blocktalk podcast, and this week we are talking payments with Joe Tallon, Partnership Manager, Blink Payments. Joe chats about the world of automated payments, including fraud, the benefits of Blink payments for property management companies, and what makes Blink different. Another excellent episode that we hope you enjoy. blinkpayments About the Blocktalk pod...

A new feature of the Blocktalk podcast - Blocktalk Bitesize! Bitesize 8-minute chunks to give you a little taste of the latest Blocktalk episode... On this latest episode we caught up with Bryan McManus, Executive Director at Speirs Gumley and one question we asked him was, "A topic that keeps coming up, and so we’d like to get your view, is the need to educate flat buyers and flat owners what the...

Welcome to another new episode of the Blocktalk podcast. Today Brian chatted to Bryan McManus, Executive Director of Speirs Gumley. Bryan talked about his wealth of experience gained within the industry, his thoughts on owners' associations, and those photos on the Speirs Gumley About Us page! We hope you enjoy the podcast! www.speirsgumley.com About the Blocktalk podcast The Blocktalk podcast is...

Welcome to another episode of the Blocktalk Podcast, and we are joined by a very special guest, Andrew Bulmer, CEO The Property Institute. We were delighted to get the opportunity to speak with Andrew about the ongoing cladding remediation, qualifications and training in the industry, the merger, mental health and more. It's an informative and interesting episode and we're sure you'll enjoy it. ht...

Welcome to another episode of the Blocktalk podcast and we're joined again by David Reid, CEO, James Gibb Residential.  In this episode, David is joining us for our Leadership series of podcast conversations. David talks about his wealth of experience from his days in football, through to where he is now.  Expect some great insights from a knowledgeable and well-respected leader in the industry. E...

On this episode of the Blocktalk podcast, we catch up with Indigo Swan's, Aimee Konieczny, Head of Client Relationships. Aimee chats about all things energy, in particular, energy contracts for the property management industry.  This is a fascinating chat with a woman who is very passionate about what she does.  We hope you enjoy the episode. About the Blocktalk podcast The Blocktalk podcast is a...

In this episode of the Blocktalk podcast, as part of our We Talk: Leadership series we’re chatting to Lorraine MacDonald, who is a previous guest on the podcast. Lorraine is the owner of Speirs Gumley and she has worked in the industry since the 80's so she has seen, and learned a lot on her journey to where she is now. We hope you enjoy this Leadership focused episode. In the episode, Lorraine ta...

Welcome to the 30th episode of the Blocktalk podcast! In this episode we're chatting with David Leese, Service Delivery and Performance Director at James Gibb Residential.  David previously held positions within the NHS, before joining James Gibb in January 2021. He is a non-exec director at the Beatson Cancer Charity.  We hope you enjoy this episode! About the Blocktalk podcast The Blocktalk podc...

Welcome to another episode of the Blocktalk podcast and it's the second 'Clientcast' - a quick 20 minute podcast update from Brian, Crawford, and Jaxx for CPL clients.  In this episode we've got: - Team news including the latest duck update - Mental health awareness month - Indigo Swan bike ride support - Development updates  - The Blocktalk Podcast update and info Grab a cuppa, have a listen and...

Today we are delighted to be joined by Chris Ashurst, Founder of the High-Rise Scotland Acton Group , which was formed in June 2020 to offer a forum for owners’ associations, owners and residents of high-rise developments in Scotland, to facilitate communication with government and other relevant bodies. Chris retired in 2007, following 20 years with Mazars where he was Head of London Corporate Re...

Welcome to a new episode of the Blocktalk podcast. Today we are joined by Ashley Clancy, Senior Loss Adjuster at QuestGates. Ashley has worked for Questgates since 2018, taking up her post in the Property Division with 15 years of experience already under her belt.  Ashley gives us an insight into the loss adjustment process. https://www.questgates.co.uk/  About the Blocktalk podcast The Blocktalk...

Welcome to the 26th episode of the Blocktalk Podcast, the podcast about the property management industry, for the property management industry.  In this episode We Talk: leadership with James Groves, MD, Indigo Swan. You will hear and feel James's passion for leadership and how they do things at Indigo Swan. This is the first in our Leadership series for the property management industry. We asked...

Welcome to the 25th episode of the Blocktalk Podcast, the podcast about the property management industry, for the property management industry.  In this episode We Talk: training and professional development with Zuzuna Klaskova who is the Training and Implementation Manager at The Property Institute (formerly the IRPM and ARMA). Prior to the merger, Zuzana was the Training and Events Administrato...

In this episode of the Blocktalk Podcast, we have the pleasure of chatting to Mike Heffron, the Chief Executive of Under One Roof Scotland . Mike has previously held a variety of posts in communications, including Policy and Public Affairs Officer with the National Union of Students. He spent some time in Australia, returning to Scotland in 2018 where he took up a role at Clan Childlaw Limited as...

Welcome to another episode of the Blocktalk Podcast - the podcast about the property management industry, by the property management industry. Today we have the pleasure of talking to Nic Mayall who is President of the Property Managers Association Scotland . Nic has served as President of the PMAS since March 2021. He has been in the property management industry sine 2006 when he joined Ross & Li...

In this episode of the Blocktalk Podcast, we are delighted to be joined by Paula Robertson, the first-ever winner of the title of Property Manager of the Year which was awarded at the PMAS Dinner and inaugural Excellence Awards on Friday March 11th. Paula is a Branch and Property Manager at Trinity Factors (Aberdeen) where she has worked for almost 3 years. Prior to this she worked her way to a se...

Welcome to another episode of the Blocktalk Podcast. Today we are talking to Karen-Ann, CPL Software’s Implementation and Training Manager. Karen-Ann has been working in the industry since she joined CPL in 2019. Her background is in teaching and education consultancy, and as well as teaching she held a position as a Senior Education Consultant in the Scottish Schools Digital Network.  Karen-Ann j...

It’s International Women’s Day today, March 8th, so we're celebrating by speaking to women in Property Management.  In this episode of the Blocktalk podcast we have the pleasure of chatting to Annie Flint, Author and Co-Founder of Under One Roof, a not-for-profit that offers impartial advice on repairs and maintenance for flat owners in Scotland. She has worked for Glasgow City Council and the Ten...

Welcome to the nineteenth episode of the Blocktalk podcast. It’s International Women’s Day on March 8th, so we're kicking off this month speaking to women in Property Management. This week we're talking to Jacqueline Borthwick, Finance Programmes Director at James Gibb Residential Factors . Jacqueline is a member of the PMAS Board, and is a Chartered Management Accountant. She studied Architecture...

In this episode of the Blocktalk podcast, we're changing it up a little, as we have Brian, Crawford and Jaxx chatting about what's happening in the world of CPL Software, Blockworx and INSPCT.  This is a great episode for clients who want to know about developments, team news, webinars, and other useful information for you and your team.  About the Blocktalk podcast The Blocktalk podcast is a podc...

Welcome to another edition of the Blocktalk podcast. This week we're chatting to David Reid, who is currently Deputy Chief Executive of James Gibb Residential Factors , transitioning to CEO in April 2022.  David has been in the industry since 1999 and he started his own company – Life Property Management in 2003. which was the fastest organically grown property management in the history of Scottis...

Thanks for joining us for another episode of the Blocktalk podcast. This week, it's the final episode in our Health and Wellbeing series and we’re chatting to someone who’s been a regular visitor to our office for some time now. Grace Taylor is the founder and Director of Incorporate Massage . Grace has been bringing the wonders and benefits of massage to our office as her business offers people t...

Welcome to another Blocktalk Podcast and the third episode in our Health and Wellbeing series. Last week we caught up with Malcolm Perryman, Commercial Manager at the Institute of Residential Property Managers about poor mental health in the property management industry. This week, we speak to someone who is able to help manage our mental health. In this episode, we are joined by a qualified menta...