BlastPoint Deep Dive Podcast

Welcome to the BlastPoint Deep Dive Podcast! Discover how predictive intelligence is revolutionizing deposit growth in banking . In this episode, we break down why traditional marketing and broad segmentation are no longer effective and how forward-thinking financial institutions are using AI, machine learning, and real-time behavioral insights to identify high-value customers, boost engagement, a...

Welcome to the BlastPoint Deep Dive Podcast! In today’s energy-world, utilities are facing more pressure than ever—rising customer expectations, affordability challenges, decarbonization goals and complex customer bases. Many companies are still relying on simplistic segmentation or siloed programs, leading to wasted spend, mis-targeted outreach, and disengaged customers.  In this podcast we’ll ex...

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re diving into the highlights from our recent live webinar: Loan to Loyalty: Data-Driven Strategies for Engaging Every Member. We explore how credit unions can transform loan relationships into long-term member loyalty by: Building stronger engagement at every stage of the loan lifecycle Using data insights to personalize member expe...

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re exploring the insights from BlastPoint’s latest blog: Growing the Lifetime Value of Auto Loan Members. We break down the key takeaways, including: Why auto loans are becoming a strategic focus for credit unions How lifetime value (LTV) can be measured and expanded The role of digital engagement in deepening member relationships Pr...

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re giving you a quick preview of BlastPoint’s latest white paper: A Proactive Strategy for Financial Stability: Predicting and Preventing Delinquencies. We break down the key insights from the report, including: Why first-time delinquency is on the rise How AI and machine learning can predict risk early The role of digital engagement...

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we take you inside a timely and urgent conversation on the future of the Low Income Home Energy Assistance Program (LIHEAP). Moderated by BlastPoint’s CTO & Co-founder Tomer Borenstein, this discussion brings together utility leaders from JEA and Tucson Electric Power to explore how data, community partnerships, and proactive planni...

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we explore a growing challenge for organizations of all sizes: how to unlock the power of data without hiring a full data science team. Our team breaks down the real-world costs of hiring data scientists, the growing pressure on teams to “do more with less,” and how tools like BlastPoint are enabling everyday users—marketers, outreach l...

Welcome to the BlastPoint Deep Dive Podcast! In this episode, we’re exploring a timely and critical challenge: how credit unions can drive meaningful member growth without losing sight of their community-first mission. As the financial landscape evolves, digital-first banks and fintech disruptors are setting new expectations—especially among younger, tech-savvy consumers. Broad-based marketing jus...

Welcome to the BlastPoint Deep Dive Podcast! Utilities have long prioritized onboarding—ensuring that customers get connected, understand their billing cycles, and know how to contact support. But what happens after that initial connection? Too often, the answer is: not much. In today’s dynamic energy landscape, where the push for energy efficiency, affordability programs, and smart technologies i...

Welcome to the BlastPoint Deep Dive Podcast! Artificial Intelligence is no longer just a buzzword—it’s a strategic asset that credit unions can no longer afford to ignore. While big banks and fintechs have been early adopters, credit unions are now tapping into the power of AI to make smarter lending decisions, uncover underserved markets, and better meet the evolving needs of their members. In th...

Welcome to the BlastPoint Deep Dive Podcast! In this episode, Alison Alvarez, CEO of BlastPoint, kicks off our new thought leadership series with a candid, clear-eyed perspective on how businesses can responsibly harness the power of AI. She urges leaders to treat AI not as a magic wand, but as a tool—one that demands critical thinking, careful oversight, and ethical consideration. Alison compares...

Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we explore winning strategies for increasing checking account engagement using AI-driven insights. Join Taylor Malm, Digital Marketing Specialist at P1FCU , and Tomer Borenstein, BlastPoint’s CTO & Co-Founder , as they share exclusive expertise on how financial institutions are leveraging data to drive growth....

Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we explore the growing importance of external data in the financial industry. While banks and credit unions have traditionally relied on internal data, today’s rapidly evolving landscape demands a broader, more strategic approach. By leveraging external data—such as market trends, economic indicators, and consumer...

Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we'll delve into Energy burden, the percentage of household income spent on energy costs, which is more than just a financial metric—it’s a window into the struggles many utility customers face daily. High energy burden disproportionately affects low-income households, leading to difficult trade-offs between energ...

Did you know that a 2023 NCUA report revealed that deposit growth at credit unions slowed to just 2.2%. As rising interest rates and intense competition put pressure on liquidity, 34% of marketers are prioritizing strategies to grow deposits and strengthen member relationships. In this episode, we explore actionable tactics to address these challenges and drive deposit growth effectively. Download...

In this episode, we explore the challenges and opportunities in utilizing modeled income data to drive impact and support vulnerable populations. Learn how this data helps identify and target underserved communities while overcoming its inherent limitations. Plus, stay tuned for upcoming episodes where we’ll dive into breaking down barriers for low-income customers, personalized outreach strategie...

Did you know that 60% of consumers are more likely to participate in energy efficiency programs when they understand the personal and community benefits associated with energy savings? In this episode, we dive into how understanding customer motivations can boost program enrollment up to 18.9%. Discover the psychological drivers behind decision-making and the power of tailored messaging. Plus, ins...

Welcome to the second episode of the BlastPoint Deep Dive Podcast ! In this episode, we dive into how AI can boost wallet share by increasing engagement by 271%,  and driving a 2.8 times rise in product adoption.  We’ll dive into: How AI-powered solutions can drive a 271% increase in engagement and 2.8x product adoption for credit unions. The benefits of personalized member engagement and how it b...

Welcome to the first episode of the BlastPoint Deep Dive Podcast ! In this episode, we explore how AI can predict customer satisfaction and transform the way businesses engage with their customers. We’ll dive into: How AI helps identify key drivers of customer happiness Practical ways businesses can use AI to improve service and reduce churn Real-world examples of AI in action, showing how data-dr...