Beyond Built: The Future of Facilities and Asset Management

Jordan Ruch of AtlantiCare describes the emotional and operational pressures facing healthcare workers, and how AtlantiCare is working to address them. By leveraging technology–especially AI and ambient note-writing–providers can spend more time with their patients. Jordan also explores the impact of AI in healthcare as a whole, from streamlining workflows to population insights. Jordan is the CIO...

In this episode of Beyond Built, hosts Kristi Flores and Jason Kraus interview Shane Mare, an Asset Integrity Engineer at West Side Corporation in Brisbane, Australia. They explore the transformative impact of AI and automation in the oil and gas industry, focusing on predictive maintenance, operational efficiency, and safety. Shane shares real-world insights on how AI is reducing unplanned downti...

Faron Brazis, Tenant Engagement Lead at Hobbs Brook Real Estate, shares how workplace analytics and data-driven strategies are transforming real estate decisions and tenant engagement. She shares how she’s optimized building operations, amenities, and events, ensuring that spaces are used efficiently and meet tenant needs. Hobbs Brook Real Estate is an innovative commercial real estate leader with...

Chris Pyke, Chief Innovation Officer at GRESB, discusses the future of ESG in corporate real estate, and how data influences decision-making in the industry. Chris and our hosts also dive into the challenges of high data coverage and the innovation needed to maintain sustainability at scale. GRESB is a mission-driven and industry-led organization providing standardized and validated Environmental,...

Nick Nickitas, GM, Local Independent Grocery at Instacart, describes today’s evolving grocery shopping experience. He encourages an experience driven by technology that enables personalization while supporting local, independent grocers. Our hosts and Nick discuss innovation and ethics in technology, all while enhancing and streamlining the grocery shopping experience. Instacart is the leading gro...

In this episode of Beyond Built, Niall Foy describes developments in AI for diagnosing and prescribing treatments, as well as the benefits and challenges of AI in data analysis. He emphasizes the need for clear problem statements, ethical business processes, and scalable solutions when using new technologies. Eric and Niall explore the importance of continuous learning and adaptability, especially...

Miranda Mair and Craig Walter of ENGIE Impact discuss Environmental, Social, and Governance (ESG) in our industry. They dive into linking executive compensation to sustainability and the importance of top-down responsibility in implementing sustainability initiatives. They also discuss bringing social governance factors like workforce diversity and safety into ESG targets, as well as the role of c...

Sam Ramadori, CEO of BrainBox AI, helps us explore the evolving landscape of AI and its practical applications, especially in energy management and sustainability in built environments. He says AI has the potential to significantly reduce energy waste.  BrainBox AI uses deep learning, cloud-based computing, algorithms and a proprietary process to support a 24/7 self-operating building that require...

There are some major actions organizations should be taking today, but they aren’t. Today we’ll speak with Katie Mason, Sr Manager, Development Systems at Jack in the Box. She describes which processes are most important. In today’s episode, we’ll uncover the gaps and provide insights on overlooked opportunities for you to improve operations and strategies.  Jack in the Box pioneered a number of f...

In this episode of Beyond Built, Eric and Richard speak with Luke Knapp, Senior Manager of Corporate Real Estate at the IDA. They dive into the challenges of securing distributed energy infrastructure, the importance of standard protocols, human error management, and the evolving nature of cybersecurity threats.  The Institute of Defense Analysis is a not-for-profit corporation that operates three...

Today we speak with Rudy Salinas, Senior Manager, Marketplace Strategic Partnerships & BD at ServiceChannel. ServiceChannel is the leader in facilities management software and contractor sourcing. Their software lets you manage all maintenance activity from a single platform. Rudy discusses the biggest trends and challenges of facilities management. Rudy says that challenges include underused spac...

What is the future of AI and maintenance? Todd Beckerdite, Sr. Manager of Maintenance Foundation at Ajinomoto Foods, gives some predictions. Todd emphasizes that while AI can't perform physical tasks, it offers potential for aiding in maintenance and troubleshooting. Eric, Richard, and Todd expand the discussion to include the Internet of Things (IoT) and the Industrial Internet of Things (IIoT),...

The built environment is everything that we interact with – from the spaces we work in, to the technology that powers those spaces, and the assets we manage every day.  It impacts everyone and everything, from efficiency, to security, to the financial bottom line. This interconnected web keeps our facilities and spaces running. Welcome to BEYOND BUILT. We're here to help you innovate and learn eve...