Between Two COO's with Michael Koenig

Catherine Stewart is the former Chief Operating Officer at Shippo and Chief Business Officer at Automattic ( WordPress ),  joins us in part one of a special two-parter, to talk about the craft of scaling operations at hyper-growth tech companies. Topics include shifting strategic priorities at Automattic to also focus on revenue generation and e-commerce through the acquisition of WooCommerce , th...

Doug Hanna, COO at Grafana Labs, joins us to discuss scaling a company to $3B in valuation after raising $330M in funding. As a former Zendesk VP of Ops, Doug has had front seats at both companies, during hyper-growth. This episode, Part 2, focuses on scaling the go-to-market machine of a multi-billion dollar company. Grafana Labs is the company behind the lead open source observability platform,...

Doug Hanna, COO at Grafana Labs, joins us to discuss scaling a company to $3B in valuation after raising $330M in funding. As a former Zendesk VP of Ops, Doug has had front seats at both companies, during hyper-growth. This episode, Part 1, focuses on people and culture: what goes into scaling from 70 to 400 net new employees in a mere 18 months. Grafana Labs is the company behind the lead open so...

Before Micah Rosenbloom was a venture capitalist, he was the co-founder and COO of Brontes Technologies, which he sold to 3M. Micah and his business partner Eric then went on to found the VC firm, Founder Collective, which has made investments in companies like Uber, ThreadUp, Hotels Tonight, Venmo, PillPack, and more. Micah joins us to discuss deciding who's CEO and COO, not shying away from toug...

After doing $26B of M&A at Diageo, Marie Prokopets joined the startup world, and together with Hiten Shah, founded Nira.com a way to secure your company documents and access controls. As COO at Nira, Marie joins us to talk about pivoting from search to security, context switching, and what happens when vendors mess up access controls. Nira.com  Marie Prokopets on Twitter: https://twitter.com/M...

Tucows Chief Product Officer, Justin Reilly , joins as our first non-COO, and shares on your customer's best last experience, how product design influences operations and where AI fits, Ting's amazing customer care, and how photos almost pushed a launch. Justin focuses on building the next generation of consumer products, particularly where AI meets customer experience. Prior to Tucows, Justin was...

True Ventures Chief Operating Officer, Jim Stewart, on what it's like to take four companies public, what goes into the operations to run a venture capital firm, how to take calculated risks, and what to do when you realize that you've just violated US government export controls when you're doing an IPO roadshow (don't panic). True Ventures is a venture capital firm with an astonishing track recor...

Allie Fleder is the cofounder and COO of SimplyWise, an NYC-based fintech app helping Americans take control of their data. She previously founded and ran Sherpa, a British luggage delivery platform for busy travelers that was acquired in 2019. Before starting her own business, she consulted for VC-backed fintech and travel tech startups in London and NYC. She Chairs EUROUT, Europe’s largest LGBT+...

Rich Wallach , COO, and CFO of Deepak Chopra's Chopra Global , joins us to discuss: How a philosophy degree prepared him for everything and nothing at the same time Credit Suisse's attempt to crush the humanity out of him Creating security, safety, and certainty for employees Over-communicating without stressing people out How processes can improve people Getting rid of the office and going fully...

Between Two COO's: www.betweentwocoos.com Michael Koenig: https://linkedin.com/in/mkoenig514