Better Every Shift

“There's so much we don't know about fires. We're still killing firefighters. We're still killing people in fires. There's still so much to know and to do differently.” Chief Derek Alkonis, who serves as a research program manager for UL’s Fire Safety Research Institute, shares his passion for learning about fire dynamics and how best to translate fire behavior research into actionable lessons – a...

To help Better Every Shift commemorate 100episodes, Chief Frank Leeb returns (again), this time with several surprise guests, live from the recent pro-wrestling-themed Brothers Helping Brothers event – a perfect example of the collaboration among the “Misfit Nation,” all working together to row in the same direction for the betterment of the fire service. There’s a lot happening, so buckle up for...

Recruitment challenges continue to plague many fire departments, but there are simple ways to address the root issues head on – the key is knowing where to find the start button. Dr. Michael Cunningham, division chief for Cobb County (Georgia) Fire, helps members take those initial steps toward change. The chief also details how his department retooled their own hiring process. Plus, we dig into a...

It all started with a single question after transporting a kid battling leukemia: How can we do more? Kurt DeGroot noticed that the boy always perked up when firefighters responded to his home, so he asked the boy’s mom if the crew could stop by again sometime – make a big splash about it with the lights and sirens blaring, this time for fun. “These kids are always known as the sick kid, and now t...

“We’re trying to make a difference wherever we can,” says West Chester (Ohio) Training Chief Trevor Frodge about the devastation he witnessed during a three-week deployment to North Carolina and Florida with Ohio Task Force 1, one of FEMA’s USAR teams responding to hurricanes Helene and Milton. Frodge describes his team’s assignments and shares an inside look at how USAR teams operate once on the...

Colorado Springs Fire Chief Randy Royal was recently named the IAFC’s Career Fire Chief of the Year – and there are a lot of reasons why. Chief Royal details some of the innovative programs happening at the department – a tiered EMS model, mental health support initiatives, a whole blood program, and a unique approach to PPE distribution and cleaning – plus what it’s been like to bring online two...

Serving as IAFC president is a time-consuming job that requires a lot of travel – time away from the fire department. New president Josh Waldo reflects on how the initial angst of releasing the reins to others to shoulder more of the work at home in Bozeman, Montana, can become great pride in seeing those members succeed, even create new and improved ways to get the job done. It’s all part of the...

“NOT. HERE.” Scottsdale (Arizona) Assistant Chief Eric Valliere gets fired up talking about preventing firefighter line-of-duty deaths because “it’s a passion to keep your people safe.” The problem is that too many people are losing the true meaning of safety, he says, underscoring that safety isn’t about backing off; it’s about making sure your members are set up for success. We dig into all of t...

Trisha Wolford got her fire service start with the Anne Arundel County (Maryland) Fire Department, and 13 years later, she returned as its fire chief – a full circle moment that helped shape her perspective on leadership. Wolford details how she worked to build trust among the membership through transparency and making members feel heard. She also shares what it was like to be deemed a “DEI hire”...

Zam and Janelle are trading places on this week’s show, with Zam in the hot seat to share some insights from his fire service career, as well as a peek behind the podcast curtain. Plus, we get into all this: Zam’s 30-something fire service origin story 5 lessons for new lieutenants His pre-fire service life involving bartending and cadavers – a bad combination New opportunities via the First Respo...

This episode of the Better Every Shift Podcast is sponsored by Verizon Frontline, the advanced network and technology for first responders. To learn more, visit verizon. com/frontline . The 2024 anniversary of 9/11 marks 23 years since the tragic events that forever altered the course of history and the landscape of public safety. As we move further from that fateful day, the significance of remem...

It was “love at first flame” for Chief Clare Frank, who was first formally introduced to the fire service as a teenager, eager to get on the line, and whose passion for the work propelled her forward, as she rose from seasonal firefighter to fire chief at the Milpitas (California) Fire Department and, ultimately, CAL FIRE’s chief of fire protection. Frank’s love of firefighting is palpable through...

In 2017, after experiencing headaches, Berkeley (California) Fire Captain Chris van Luen had an MRI that showed a pea-size tumor at the base of his brain. No one told him or put him on a monitoring program. Four years later, knowing his increased exposure to toxins, van Luen got a full-body MRI. As doctors shared the news that the tumor had quadrupled in size, the earlier detection was revealed to...

“One thing I learned this year: Most other entities have to focus on their entity. Everyone has their niche. The IAFC is a federated model. We have to give a damn about everything.” Fire Chief John Butler highlights the unique qualities of the 150-year-old organization and how it reaches so many firefighters. As his presidency concludes this week at Fire-Rescue International, Butler reflects on hi...

For three years in a row, poor agency leadership has been flagged among What Firefighters Want survey respondents as one of the top negative impacts on the job, plus a major factor in retention challenges. How did we get here, and more importantly, how do we fix it? Pittsburgh Fire Chief Darryl Jones, who tackled this issue in the newly released What Firefighters Want in 2024 report , argues that...

You’ve probably heard of “Carpool Karaoke,” but what about Carpool Command? It’s one of many great training ideas shared by Laramie County Fire Authority Fire Chief Jason Caughey. Caughey offers insights on command training and tactics, plus how to create a command culture that’s baked into every part of training, even if you’re just driving around with your chief, singing “Bohemian Rhapsody” to g...

Captain Kory Pearn is all about discovery, from reflecting on past health struggles to brainstorming new ways to support the fire service. It was during a challenging time in Pearn’s life where the discovery kicked into high gear, as his concept for a fire service lifestyle publication turned to “something that I just had to get out of me,” he says. The result: CRACKYL Magazine , a quarterly publi...

“This is arguably the most transformational project that has occurred in fire and emergency response maybe since America Burning was published and the Fire Prevention and Control Act was passed – and I don't think I'm being dramatic. This is big.” Chief Tom Jenkins clearly isn’t shy about the future impact of the National Emergency Response Information System (NERIS), which will ultimately replace...

Post-9/11, there was an attempt to embed psychologists in firehouses, but that approach didn’t work, as the firefighters just ended up counseling the psychologists: “We realized that the magic was us … we’re the ones that keep each other going,” explains FDNY Captain (ret.) Frank Leto. And so began the expansion of the FDNY Counseling Service Unit for which Leto served for years as deputy director...

“It’s kind of surreal,” Joanne Rund says of her retirement from the Baltimore County Fire Department where she has served as chief for the past five years. But Rund isn’t done with her service mission. As she hangs up the helmet in Baltimore, she’s donning a new cap to serve as director of family programs with the National Fallen Firefighters Foundation. At this milestone moment, Rund reflects on...

There has been considerable discussion about the pending consolidation of four PPE standards on clothing, work uniforms, SCBA and PASS devices into one PPE mega-standard: NFPA 1970. PPE expert Jeff Stull, president of International Personnel Protection Inc., shares the inside scoop on the likely changes to come based on a recent technical committee meeting. He also provides guidance on the unique...

Firefighter Philip Clark has been through some significant changes. At 38, he became a rookie for the second time in his life, despite having 20 years on the job. He went back to school to attain not one but two associate degrees. But most importantly, Clark took action to improve his health and lost nearly 100 pounds in the process. But making big changes doesn’t happen in a vacuum. Clark tapped...

As we approach the anniversary of the Sofa Super Store fire, we’re revisiting our conversation with Dr. David Griffin, assistant chief of administration in Charleston, S.C., who shared powerful lessons learned from the tragic fire in which nine of his fellow firefighters died. Griffin explains his initial resistance to change following the fire; discusses why so many members retired after the inci...

The best words San Francisco Assistant Chief Nicol Juratovac heard when she got on the job 27 years ago were “interior offensive aggressive attack” – and she’s still advancing that mindset to her crews and students today. As she explains on this week’s podcast, when it comes to fireground tactics, Juratovac wants to dominate and smash the enemy (aka fire) with so much force that it has no chance o...

“Does the job serve you, or do you serve the work?” Meridian (Idaho) Fire Chief Kris Blume wants us to consider our opportunity to serve the work every day, doing the things that don’t always get noticed because it’s the right thing to do in order to be excellent at the craft. But how do you engrain this mindset in the membership? It all comes back to culture. Blume talks all things culture change...