Berko & Beyond

Going into business with a partner can be the difference between failure and sustainable growth. In this episode, Antoine and Nick, founders of Babble Voice, share how they built a niche telephony business specifically for GP surgeries by fixing a broken, contract-heavy industry. They discuss the practicalities of dividing sales and operational responsibilities, the decision to offer no-minimum-te...

Integrating artificial intelligence into your business operations should not create more chaos. In this episode, Richard Brash of Brash Solutions explains the practical reality of using large language models and software agents to automate repetitive tasks. We discuss why setting an internal AI policy is critical for data security, how to force tools like Copilot to challenge your thinking rather...

Many business owners run their operations completely blind, relying solely on their bank balance to gauge success. In this episode, financial consultant and coach Lorna Smith breaks down the reality of managing business finances. We discuss why you need at least a three-month cash runway, how to handle clients who demand 90-day payment terms, and why looking forward at your cash flow is critical f...

Finding reliable staff and testing their cultural fit can be an expensive gamble for local businesses. In this episode, leadership from West Herts College breaks down how to use student placements and apprenticeships to completely de-risk your recruitment process. We discuss the current reality of the youth job market, how to structure short-term work experience that actually adds value to your op...

Hiring the right people and keeping them engaged is a constant operational challenge for local businesses. In this episode, Holly Giddings shares her extensive experience in volume hospitality recruitment and life coaching. We discuss why you need to take the administrative burden of hiring away from your creative staff, how centralized application systems are failing young local talent, and why i...

Transitioning from an employee to a business owner comes with a steep learning curve, especially when navigating marketing and commercial realities alone. In this episode, Lizzie Edwards shares how she built two successful education businesses primarily through word-of-mouth referrals and quality service delivery. We discuss the reality of solopreneur isolation, the necessity of professional peer...

Running a business comes with unpredictable risks, and few industries felt that more intensely than live events over the last few years. Steve Butcher, founder of Universal Event Production and Chilfest, shares his realistic experience of navigating catastrophic financial losses, selling his home to fund business debts, and the heavy physical toll of prolonged stress. He details the practical step...

This episode breaks down practical ways to grow your client base and manage a scaling team. Sadie Groom, founder of Bubble Agency, shares how she transitioned her company away from traditional business development roles and instead built a "sales engine" by teaching her entire staff how to secure specific referrals. We discuss the importance of peer networking, why you shouldn't treat your busines...

This special compilation gathers the most actionable advice from our first ten shows. We cover the transition from business owner to effective leader, how to retain top talent through workplace culture, and why your marketing needs to stop talking about you and start focusing on your customer. You will hear practical strategies from peer founders on securing referrals, delegating tasks effectively...

In this conversation, executive coach and Vistage chair Gordon Hall breaks down the mechanics of peer groups and masterminds and how they help business leaders identify operational blind spots. The discussion covers the practical differences between coaching, mentoring, and consulting, alongside actionable advice for navigating economic sluggishness. Gordon also highlights the specific reasons why...

In this episode, Wendy Lewington, CEO of DENS, explains how local businesses can make a tangible difference in tackling hidden homelessness across Dacorum. She breaks down the operational realities of running a mid-sized charity like a business, navigating the cost of living crisis, and how business owners and private landlords can practically support vulnerable community members through regular g...

In this episode, we sit down with the team behind the Our Heath Barn project to discuss their mission of converting a 16th-century Grade II listed building in Boxmoor into a functional community hub. We outline the concrete ways local business owners can get involved through corporate social responsibility, the value of securing physical spaces for organic networking, and why supporting local heri...

The tables have turned on Berko and Beyond! Regular host Ben Baldwin steps into the guest chair while Azim takes over interviewing duties. In this "meet the host" episode, Ben shares his personal background - from failing his first year of drama school and presenting live unscripted television, to eventually founding Chuffed Productions. He also discusses why he moved out of London to settle in th...

Discover how to build an authentic local business community with Corinne Wallington. Learn "ick-free" networking strategies, simple social media tips, and how stopping the overthink can naturally grow your small business. Press play to simplify your marketing! Key Takeaways Ditch high-pressure elevator pitches and try low-pressure formats like "net-walking" to build authentic, supportive relations...

Struggling to build deep customer loyalty in an era of fleeting, AI-generated short-form content? Discover how starting a local podcast can establish your brand’s authority, foster genuine human connection, and create a dedicated community. Key Takeaways Batch your content creation: Record multiple episodes in a single day to maintain a consistent publishing schedule without burning out your team....

Many small business owners find themselves as "accidental leaders" burdened by the immense pressure to micromanage and have every solution ready for their team. In this episode, leadership expert Ben Morton reveals why flipping your organisational chart, letting your team speak first, and showing genuine care are the real secrets to empowering staff and driving business success. [00:00] Intro: Fro...

Welcome back to Berko and Beyond , the podcast celebrating the local business community in Berkhamsted and the surrounding areas. In episode three, host Ben Baldwin sits down with a guest mentioned lots of times in our first two episodes: Leigh Cohen from Sales Geek. Leigh brings over 25 years of diverse sales experience, from running his own IT business and working with corporate giants like Virg...

Welcome back to Berko and Beyond , the podcast celebrating the people who live, work, and do business in Berkhamsted and the surrounding areas. In this week's episode, host Ben Baldwin sits down with two brilliant local creatives and recent winners of the Decorum's Den competition: Illustrator Debbie Shrimpton and Makeup Artist Becky Brotherton. Both Debbie and Becky share their unique journeys of...

Christy Evans, the Place Officer for Economic Development at Dacorum Borough Council, joins Ben Baldwin on this episode of Berko & Beyond to shed light on the resources available for local businesses. First up is Maylands Business Centre, a fantastic hub offering support from workshops to flexible office spaces, perfect for those just starting out or looking to expand. Listeners will get a gli...