Benjamin R. Lueck Leadership Podcast

Johnny Harper with J and J Inspections joins Benjamin for this episode of the podcast to discuss everything from how he built his home inspection business to the #1 issue he’s seen contractors dealing with to how to get years of business waiting in the pipeline. Connect with Johnny: His Website - https://jandjhomeinspections.com Facebook - https://facebook.com/jandjhomeinspections Instagram - http...

Is your hiring process driving away the best? Benjamin uncovers the reasons, from indecisive leadership to underlying culture issues. But it doesn't stop there. Get equipped with the tools, strategies, and actionable insights to transform your hiring approach. Your brand deserves the best, so tap in and tune up your hiring game! Remember to follow us here and share this episode with someone wh...

In this episode, we tackle the biggest blocks to a strong company culture and reveal how to transform them into a vibrant, innovative, and productive environment. From tackling communication gaps to fostering a collaborative mindset, we got you covered. Stay tuned for our next episode where we discuss strategies for hiring employees committed to your brand. Remember to follow us here and share thi...

In our first video podcast episode, we get down to business and discuss the top 5 issues that could make customers break up with your brand. As entrepreneurs, understanding and responding to customer complaints is a crucial part of success. In this episode, we’ll walk you through strategies to enhance your service delivery, improve communication, establish quality control, invest in reputation man...

In this episode, Benjamin talks answers to recent questions about… - Improving retention rates and reducing personnel turnover (01:39) - Ensuring your team meets target deadlines on important projects (05:06) - Decreasing the rate of refund requests (08:54) - Redeeming your company’s reputation after negative online reviews (12:10) - Fostering a more resilient team to end the feeling of constantly...

In this episode, Benjamin talks with special guest Marty Strong about… - The process of writing 9 fiction novels and 3 business books (02:18) - The Navy Seal mindset for leading teams (12:30) - How leaders should approach scaling, growing a brand rapidly, strategic pivots in the organization, addressing competitive threats, and other crisis scenarios (23:57) - Planning for success when crisis and...

In this episode, Benjamin talks with special guest Drake Nightenhelser about… - The key leadership factors that amplified and accelerated his professional development into an insightful sales and business coach (03:34) - Key qualities for leaders who want to see professional growth and development in their team members (10:18) - Foundational leadership lessons learned in transitioning from sales e...

In this episode, Benjamin talks with special guest Dr. Jennifer Harrison about… - Her leadership experience in academia and business (02:16) - Elements of toxic culture for both new students and seasoned professionals seeking further education to watch out for in academia (07:25) - Origins of exploitive leadership culture in the US workforce and academia (11:56) - Balancing people’s desire for col...

In this episode, Benjamin answers some of the top questions he’s heard recently about… - Improving customer satisfaction to reduce the trend of increasing refund requests (01:05) - Revitalizing a stagnant customer base to increase customer retention and repeat business (05:04) - Addressing reports from clients about inconsistent service and experiences based on who they’re working with (08:12) - S...

In this episode, Benjamin talks with special guest Dr. Tamara Beckford about… - How her ER work during the pandemic influenced her expansion into business consulting and bringing her message to a global audience (02:39) - Viewing leadership and team development through the combined lens as both a businesswoman and a medical doctor (06:02) - How clearly articulating the team mission and goals is a...

In this episode, Benjamin talks with special guest Dr. Heather Browne about… - Psychotherapy and the business world (02:30) - Leveraging creativity and communication to protect company culture (10:50) - Understanding the purpose of discomfort in the business growth process (20:30) - The 2 most common issues that leaders don’t know to address (30:27) - Reframing the approach to deficient KPIs and m...

In this episode, Benjamin talks with special guest Dr. Rebecca Granda about… - Her path from forensic psychology to entrepreneurship (02:10) - Building a team from scratch and leveraging emotional intelligence (05:55) - Modeling good leadership as a new leader (08:10) - Having an adaptive approach when it comes to implementing an ideal workplace environment (12:05) - Balancing high performance and...

In this episode, Benjamin answers some of the top questions he’s heard recently about… - The most important qualities of a successful leader (01:14) - Developing & implementing a successful leadership strategy (03:56) - Providing feedback & coaching to team members (07:35) - Managing remote employees & remote teams (10:00) - Goal setting & achieving business objectives (12:58) - Cr...

In this episode, Benjamin talks with special guest Ray Campion about… - His leadership development background in the civil & infrastructure engineering industry with large railway projects (02:00) - True active listening techniques (08:00) - Employees as company resources (10:40) - Complex project management & delivery (15:40) - Diversity in the workplace and the consultant leader mindset...

In this episode, Benjamin talks with special guest Heather Ioerger about… - Her experience leading volunteer teams (02:55) - How SOPs accelerate your growth as a leader & as a brand (05:30) - Creating effective SOPs (08:30) - The impact SOPs play on effective team development (12:50) - Providing ongoing training to your team (17:00) - Her perspectives on effective team building (21:55) - The m...

In this episode, Benjamin talks with special guest Vin D’Agostino about… - How relationships are key to interwoven success in business, entrepreneurship, and family life (03:00) - Evolving from an early leadership perspective of “ambitious kindness” to a more realistic, sustainable approach to leading teams (06:55) - How principles learned from leading a volunteer organization can better prepare y...

In this episode, Benjamin answers some of the top questions he’s heard recently about… – Who solopreneurs should hire first as they start building a team and how to prepare for that first hire (01:10) – The best ways to build a positive team culture (10:55) – How to ensure more effective communication on your team (14:30) – Best practices for building an effective onboarding program for new hires...

In this episode, Benjamin talks with special guest Jenna Larson about… - The greatest factor that contributes to long-term leadership success (03:20) - Why focusing on KPIs and incentivizing results produces toxic environments and doesn’t lead to the desired outcomes (06:00) - Creating a culture around shared core values (11:05) - Balancing business goals and targets with a behavior-focused, activ...

In this episode, Benjamin talks with special guest Josh Parnell about… The importance of connection as a leader (03:00) Leveraging humility and vulnerability to amplify growth (07:55) Leadership lessons learned from the 2020 pandemic about leading remote and hybrid teams that may not be collocated (11:40) Understanding your leadership identity (23:05) Key characteristics to look for in leaders and...

Benjamin talks with special guest Michael Lush, the multi-millionaire leader of 7 companies about… How he left corporate finance and launched his own business 9 years ago, after realizing that “mortgages are financial crack to middle America.” (04:35) The mindset difference between multi-8-figure business owners versus multi-9-figure business owners. (07:50) Engineering balance while identifying a...