Behind The Screens with Jason Samuel

In this episode of Behind the Screens , Jason goes inside CERN — the birthplace of the World Wide Web — to explore how particle physics, massive data, and next-gen AI are reshaping the future of work, science, and collaboration. From 90PB data streams to agentic code, this is where the next revolution begins.

Agentic AI isn’t a concept from the future, it’s already influencing how we interact with software today. In this episode of Behind the Screens , Jason Samuel explores the rise of systems that don’t just take input, but take initiative. From AI agents managing workflows to intent-based automation shaping business decisions, we’re entering a world where software acts more like a partner than a tool...

Still treating AI like a future problem? You're already behind. In this episode of Behind the Screens , Jason Samuel gets tactical about how AI and automation are transforming IT, ops, and security right now . This isn’t about job loss, it’s about value shift. From policy enforcement to proactive remediation, AI is eliminating the repeatable and elevating the human. Less effort. More leverage....

You’re doing the work. Solving the problems. Keeping the lights on. But does anyone know ? In this episode of Behind the Screens , Jason Samuel explores why so many IT professionals remain invisible and what it costs them. From fear of being seen to false humility dressed as modesty, this episode unpacks the mindset shift required to move from executor to trusted voice. Because in modern IT, if yo...

The 9-to-5 IT job is fading fast—not because people don’t want structure, but because modern tech demands never clock out. In this episode of Behind the Screens , Jason Samuel explores the shift from time-based work to outcome-driven contribution in IT and cybersecurity. From adaptive roles to global handoffs and always-on security, we’re entering an era where autonomy, impact, and trust define th...

You’ve mastered the tool. You’ve earned the cert. But are you actually growing—or just getting better at staying still? In this episode of Behind the Screens , Jason Samuel unpacks why raw technical ability is no longer enough to keep you relevant in the evolving world of IT. From strategic awareness to cross-functional value, Jason outlines the non-technical skills that fuel career resilience and...

In this episode of Behind the Screens , Jason Samuel explores one of the biggest blind spots in enterprise security today: your developers. 🔐 Every company is now a software company — which means developer activity is directly tied to business success and risk. Jason breaks down the four major ways developers introduce vulnerabilities: - Code flaws and hard-coded secrets - Access sprawl across to...

In this episode of Behind the Screens , Jason Samuel uncovers a deceptively simple yet critical issue that’s haunted enterprise IT teams for years — Daylight Saving Time and its disruptive impact on Virtual Desktop Agents (VDAs) . From ghost logins to failed domain controller authentications, time drift was more than a minor inconvenience — it was a silent system breaker. Jason breaks down why Win...

"Good enough" might sound practical—but in the world of IT, it's a silent killer. In this episode of Behind the Screens, Jason Samuel delivers a direct and honest reflection on why mediocrity has no place in tech. From outdated scripts to legacy thinking, staying comfortable is the quickest way to become someone else’s technical debt. If you’re serious about evolving, leading, and st...

In this episode of Behind the Screens , Jason Samuel explores a major evolution in Citrix Session Recording—real-time, event-driven incident detection now available in Citrix Cloud. Gone are the days of manually scrubbing through hours of session footage. With new telemetry capabilities, admins can now visualize suspicious activity in the console as it happens. Whether it’s unauthorized file trans...

In this episode of Behind the Screens , Jason Samuel dives into a powerful new Citrix Cloud feature designed to transform how IT pros manage VDA upgrades. Discover how the latest update to the VDA Upgrade Service UI introduces three key automation tools—Exit on Error, Scheduled Duration, and Upgrade When Sessions Are Disconnected—to enhance stability, reduce user disruption, and bring intelligent...