Frontline Training Solutions
Behind the Frontline
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone matters through training, consulting, coaching and real solutions to everyday challenges in the workplace. To learn more about the solutions we have available for your company, visit us at www.frontlineon.co...
Author
Frontline Training Solutions
Category
Podcast website
Latest episode
Jul 1, 2026
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Episodes
Episode 043 - What is Corporate Social Responsibility? 01.07.2026 44:31
In this episode of Behind the Frontline, Nic Dampier is joined by Steve Ramus, Director of Corporate Sustainability, Governance, and Disclosure at H.B. Fuller, and Janis Petrini, Co-Owner and Founder of Express Employment Professionals of Grand Rapids, Specialized Recruiting Group, and Frontline Training Solutions, for a conversation about the power of giving back. Following Steve’s webinar, The G...
Episode 042 - Burnout, Boundaries, and Better Leadership 15.06.2026 38:08
In this episode of Behind the Frontline, Nic Dampier is joined by Trina Poston, Senior Organizational Consultant at Frontline Training Solutions, to continue the conversation from the recent webinar, Burnout and Boundaries, and explore how leaders can recognize, prevent, and respond to burnout in the workplace. Together, they discuss why burnout is often more than an individual struggle—it can be...
Episode 041 - Preparing for the Workforce Ahead 08.04.2026 30:00
In this episode of Behind the Frontline, Nic Dampier is joined by David Robb and Mike Lee to unpack key insights from their recent webinar, The Workforce Ahead, and what employers need to understand about the future of talent. Together, they explore the current state of the labor market, including the temporary talent surplus many organizations are experiencing — and why it may be creating a false...
Episode 040 - Why Most Leaders Get This Wrong 25.03.2026 1:12:06
In this episode of Behind the Frontline, Nic Dampier sits down with Ryan Williams, Leadership & Team Development Manager at Frontline Training Solutions, to unpack one of the most critical leadership tensions facing organizations today: the balance between connection and challenge. Building on Frontline’s recent webinar The Balance of Leadership, Ryan shares how even well-intentioned leaders c...
Episode 039 - Why Team Dynamics Determine Retention. 28.02.2026 1:00:23
In this follow-up conversation to Frontline Training Solutions’ recent webinar on coaching, Nic Dampier sits down with Lorraine Medici, Director of Training and Development at Frontline, to unpack what effective coaching really looks like in day-to-day leadership conversations. Building on the frameworks introduced in the webinar, Lorraine breaks down the core coaching tools leaders need to diagno...
Episode 038 - Coaching That Works: Using Curiosity to Unlock Accountability 29.01.2026 40:14
In this follow-up conversation to Frontline Training Solutions’ recent webinar on coaching, Nic Dampier sits down with Lorraine Medici, Director of Training and Development at Frontline, to unpack what effective coaching really looks like in day-to-day leadership conversations. Building on the frameworks introduced in the webinar, Lorraine breaks down the core coaching tools leaders need to diagno...
Episode 037 - Why Motivation Breaks Down at Work (and What To Do About It) 26.12.2025 58:35
In this follow-up conversation to Frontline Training Solutions’ popular webinar on workplace motivation, Nic Dampier sits down with Ryan Williams, Leadership and Team Development Manager at Frontline, to go deeper into what truly drives — and diminishes — motivation at work. Building on the frameworks shared in the webinar, Ryan unpacks three critical concepts every leader must understand: why per...
Episode 036 - Pretty Good Isn’t Good Enough: Raising the Bar on Customer Experience 19.11.2025 42:38
In this follow-up conversation to our popular webinar “Pretty Good Isn’t Good Enough,” Nic Dampier sits down with Frontline Training Solutions experts Alec McGuire and Lorraine Medici to explore what separates organizations that deliver truly exceptional customer experiences from those that settle for “good enough.” Alec and Lorraine unpack the real costs of inconsistent customer service, why inte...
Episode 035 - Spotting Behavioral Red Flags in the Workplace 28.10.2025 43:54
In this episode of Behind the Frontline , Nic Dampier sits down with Jason Russell , Founder and President of SEC Protects and former U.S. Secret Service Agent, and Pete Gerkin , Senior Lead Consultant and 26-year veteran of the Kent County Sheriff’s Office, to discuss behavioral threat assessment and how organizations can create safer, more aware workplaces. Joined by Janis Petrini , Co-Owner of...
Episode 034 - Myth or Fact - What makes a good leader? 22.09.2025 50:32
Welcome to Behind the Frontline, the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In this episode of Behind the Frontline, Nic is joined by Nathan Leaman, President at Frontline Training Solutions, and Ryan Williams, Leadership & Team Development Manager. Together, they dive into a lively gam...
Episode 033 - What is the Cost of Bad Leadership? 07.08.2025 43:54
Welcome to Behind the Frontline, the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In this episode, I sat down with Dr. Jimmy Nelson and Ryan Williams from Frontline Training Solutions to talk about something that every organization faces, but few want to name: the true cost of bad leadership. Fro...
Episode 032 - Discovering the Balance of Leadership 04.08.2025 25:35
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In this episode, I sat down with Nathan Leaman, President of Frontline Training Solutions, to unpack a model that’s reshaping the way organizations think about leadership: the Balance of Leadership. We explored wha...
Episode 031 - How Can Employers Build a Future-Ready Workforce? 26.06.2025 33:15
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In Episode 31, we’re joined in the Frontline Studio by David Robb, Co-Owner and Managing Partner, and Janis Petrini, Co-Owner and Founder of the Express Employment Professionals companies in Grand Rapids, Michigan....
Episode 030 - How Can I Solve People Problems in My Workplace with Frontline? 12.06.2025 33:15
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In Episode 30, we’re back in the Frontline Studio in Grand Rapids, Michigan, where Nic sits down with Nathan Leaman, President of Frontline Training Solutions, for a behind-the-scenes look at what Frontline has bee...
Episode 029 - When should an HR Professional reach out for help? 10.06.2025 32:08
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In Episode 29, we’re coming to you from the Frontline Studio in Grand Rapids, Michigan, where Nic is joined by Nathan Leaman, President of Frontline, and Kaylee Cooper, Senior HR and Operational Consultant at Front...
Episode 028 - Aligning Organizational Core Values with Culture 28.04.2025 37:43
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In Episode 28, we’re coming to you from the Frontline Studio in Grand Rapids, Michigan, where Nic is joined by Nathan Leaman, President of Frontline, and Jimmy Nelson, Director of Leadership and Organizational Deve...
Episode 027 - What is The Ideal Team Player? 07.04.2025 45:00
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are live from the 2025 International Leadership Conference for Express Employment Professionals in Dallas, Texas. Nic is joined by Nathan Leaman, P...
Episode 026 - Understanding communication pitfalls 07.03.2025 57:19
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training & Development at Frontline Training Solutions, and Ryan Williams, Leadership & Team Dev...
Episode 025 - Stay interviews and their impact on retention 10.02.2025 41:35
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Nathan Leaman, President at Frontline Training Solutions, and Jessica Collette, Chief Financial and Operating Officer at AMDG Archite...
Episode 024 - Taking personal accountability and a culture of feedback 27.01.2025 45:15
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Nathan Leaman, President at Frontline Training Solutions, and Dr. Jimmy Nelson, Director of Leadership & Organizational Developme...
Episode 023 - Best practices for a strong organizational culture 22.11.2024 51:30
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training and Development at Frontline Training Solutions, and Ben Woodrum, Vice President | General Mana...
Episode 022 - What is Generational Intelligence in the workplace? 04.11.2024 1:06:52
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training and Development at Frontline Training Solutions, and Ryan Williams, Leadership and Team Develop...
Episode 021 - How do I navigate a difficult conversation at work? 03.09.2024 54:21
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training and Development at Frontline Training Solutions, and we co...
Episode 020 - BelongBoarding: onboarding with the goal of belonging 11.07.2024 1:01:09
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Kristin Ekkens, Founder & CEO of Exponential Inclusion, and we have a fascinating conversati...
Episode 016 - Express Employment International Leadership Conference 11.06.2024 21:43
Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professi...
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